Installation 55

Upgrade Error Codes

Following are the error codes you may receive when an upgrade fails.

Code

Problem

Description

 

 

 

1

Internal error

The system is missing critical files.

 

 

 

2

Switch to upgrade

The command to set the active partition failed.

failed

 

 

 

 

 

 

3

Write failed

A write failure occurred during copying of the image to the upgrade partition. This

typically occurs when using an upgrade image for another LifeSize product.

 

 

 

 

 

4

Read failed

Reading incoming data failed during the uploading of the image. This typically occurs if

the connection is broken during the upload.

 

 

 

 

 

 

Upgrade script

After the image has been successfully uploaded the system runs an upgrade script for

5

final processing. This error indicates a failure in that script. This typically occurs when

failed

 

using an upgrade image for another product.

 

 

 

 

 

6

Unable to run

The system was unable to run the upgrade script. This typically occurs when using an

upgrade script

upgrade image for another product.

 

 

 

 

 

Unable to mount

After the image has been copied to the system, the system failed to mount the image.

7

This typically occurs if the upgrade image is corrupt or when using an upgrade image

upgrade partition

 

for another product.

 

 

 

 

 

8

No permission

The system failed to read the upgrade partition.

 

 

 

9

Corrupt image

The upgrade image is corrupt and unusable. This typically occurs due to a bad image or

errors during upload to the device.

 

 

 

 

 

10

Bad argument

An invalid argument was submitted to the upgrade process. This typically occurs when

using an upgrade image for another product.

 

 

 

 

 

11

Invalid signature

The encryption signature is invalid. This typically occurs if the image is corrupt or

compromised.

 

 

 

 

 

12

Decrypt failed

The system was unable to decrypt the upgrade image. This typically occurs if the image

is corrupt or compromised.

 

 

 

 

 

13

Developer system

The system is configured for development and can only be upgraded by a LG

representative.

 

 

 

 

 

14

Upgrade in progress

An upgrade is already in progress. The system only supports one upgrade at a time.

 

 

 

15

Upgrade license

A current license key for upgrading the system software does not exist on the device.

expired

Contact your authorized partner to renew your maintenance agreement.

 

 

 

 

3

Installation

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LG Electronics AVS2400 owner manual Upgrade Error Codes