Chapter 1 Troubleshooting
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3. Level 2 FIP

3.1 Level 2 FIP

The Level 2 FIP is the trouble diagnostic procedure to sort various troubles in additio n to the error codes. In
the troubleshooting, executing the steps given in the FIP or checking pr ocedure allows you to find out a
cause of trouble in a short time.

3.2 Error / Status Code List

This error / status cord list is based on the interface speci fications.
Since the error / status codes are represented by the printer controller on the printer,
display on the printer is shown in parentheses below.
Reference FIP Name of error Reference
FIP page #
Contents of error
1Yellow Toner Cartridge Detached (Yellow Toner Cartridge Missing) 37
Cartridge sensor detected no-toner cartridge.
2
Magenta Toner Cartridge Detached (Magenta Toner Cartridge
Missing) 38
Cartridge sensor detected no-toner cartridge.
3Cyan Toner Cartridge Detached (Cyan Toner Cartridge Missing) 39
Cartridge sensor detected no-toner cartridge.
4Black Toner Cartridge Detached (Black Toner Cartridge Missing) 40
Cartridge sensor detected no-toner cartridge.
5PHD Detached (Imaging Unit Missing) 41
Machine detected no-Imaging Unit (PHD).
6BTR Detached (Transfer Unit Missing) 42
Machine detected no-Transfer Unit (BTR).
7Fuser Detached (Fuser Unit Missing) 43
Machine detected no-FUSER ASSY.
8CRUM ID Error (Call for Service CRUM ID Error) 44
ID of Imaging Unit (PHD) is different from the recorded ID.
9CRUM ID Error (Invalid Imaging Unit) 45
ID of Imaging Unit (PHD) is different from the recorded ID.
10
Media Type Mismatch (Media Type Mismatch)
46
1. Plain paper was detected in the printing by selecting OHP.
2. OHP was detected in the printing by selecting plain paper.
11 Feed Jam (Media Feed Jam) 47
Regi sensor cannot detect paper within specified time.
12 Regi Jam (Media Jam Registration) 50
Regi sensor cannot detect passage of paper within specified time.
13 Fuser Jam (Media Jam Fuser) 51
Exit sensor cannot detect passage of paper within specified time.