Using Other Features

5360 IP Phone – User Guide

USING OTHER FEATURES	45
Account Codes	45
ACD	45
Attendant Call Hold - Remote Retrieve	46
Callback	46
Call Forward - Remote (I'm Here)	46
Call Forward - End Chaining	47
Call Forward - Forced	47
Call Forward - Override	48
Call Park	48
Call Pickup	49
Campon	49
Direct Paging	50
Direct Paging - Handsfree Answerback Enabled	50
Direct Paging - Handsfree Answerback Disabled	52
Direct Voice Call	53
Do Not Disturb	53
Emergency Calls	54
Emergency Calls When Emergency Call Routing Not Programmed	54
Emergency Calls When Emergency Call Routing Programmed	54
Float Keys	55
Programming Float Keys	56
Using Float Keys	57
Group Listen	57
Group Paging / Meet Me Answer	58
Group Presence	59
Handoff - Personal Ring Groups	60
Headset Operation	61
Hot Desking	62
Hot Desk Remote Logout	63
Hot Desk - PIN Change	63
Make Busy	64

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Contents

`çããìåáÅ~íáçåë=mä~íÑçêãë= Trademarks Mitel 5360 IP Phone User Guide August Iii About Your Phone Setting UP Your Contact List Call Forwarding Using Other Features Using Your Phone with the 5310 IP Conference Unit Vii Using Your Phone with the Cordless Module and Accessories Viii Using the Cordless Devices Application IP Phone User Guide About Your Phone 5360 IP Phone Feature Function Elements of Your Phone For Users on Resilient 3300 ICP Systems Ring/Message IndicatorsUsing Your IP Phone with Mitel Unified Communicator Express Mitel Line Interface Module Html Applications Tips For Your Comfort And SafetyAdjust the Viewing Angle Dont Cradle the Handset Using Your Default Phone Window Getting Started with Your PhoneIP Phone Window IP Phone Default Window Feature Function Gadget Sidebar on the 5360 IP Phone Using Applications on the 5360 IP Phone Applications/Icons Function To access the 5360 IP Phone Help and documentation Accessing Your Phone ApplicationsTips for Setting up Your Phone and Touch Screen Getting Help Using the Settings Application Customizing Your Phone Specify Language Specify Text SizeSpecify Call Notification Behavior Press Settings Press Brightness Adjust Display BrightnessEnable a Screen Saver To enable a screen saver Calibrate the Display Specify Audio Feedback Options Adjust the Ringer Enable Message KeyEnable PC Connectivity Float Keys Cleaning Your 5360 IP Phone Text Entry Text Entry Window Keyboards Status Line Numeric Keyboard Numeric Keyboard Setting UP Your Contact List Adding Names to Your Contact ListEditing Information in Your Contact List Visual Voice Mail Set Up your MailboxEnable Visual Voice Mail Opening the Visual Voice Mail Application Log Into Your Mailbox From Your Own Extension Log Into Your Mailbox From Another Extension To logout of your mailbox Log Out Of Your MailboxAbout the Visual Voice Mail Main Window Voice Mail Application Main Window Display Message Details To display details about a message Message Details Window Play a Voice Message Dial Message SenderTo dial the phone number of a message sender Save a Message Delete a MessageAdd a Message Sender to Your Contacts List Forward a Message to Another Mailbox Forward a Message to Your Email Address Using the Call History Application View Call Log DetailsTo view call log details To review call log icons Review Call Log IconsDelete Logs To delete an individual log Call Forwarding Using Quick Call Forward AlwaysTo program and enable Call Forward Always To deactivate Call Forward Always Programming Call Forwarding Defaults To program Call Forwarding default settingsPress Edit Default Programing Features on Your Keys Tips on Programming FeaturesFeatures available for programming on programmable keys IP Phone User Guide Press Settings Press Programmable Keys Program Feature Keys Using the Settings ApplicationTo program a Phone Feature or hard key Applications available for programming on programmable keys To program a Phone Application To program Speed CallPress Speed Call To clear the feature or application programming from a key Clear Programming from a KeyPress Clear Key Phone Book Making and Answering CallsDial from your People Application To dial a contact from your People list Answer a Call End a CallRedial Redial Saved Number Handsfree Operation Using the Analog line Auto-Answer Call Handling HoldMute Transfer ConferenceConference Split To move a call on hold to another line appearance Add HeldSwap To alternate between the two parties Using Other Features Account Codes Call Forward Remote Im Here Attendant Call Hold Remote RetrieveCallback To retrieve a call placed on Hold by the attendant Call Forward End Chaining Call Forward ForcedTo force an incoming call to be forwarded To override Call Forward and ring a station Call Forward OverrideCall Park To park an active call Campon To retrieve a call when you hear the Campon toneCall Pickup To retrieve a parked call To page a party Direct Paging Handsfree Answerback EnabledDirect Paging To turn Handsfree Answerback on To answer a call using Handsfree Answerback To end a Handsfree Answerback call Direct Paging Handsfree Answerback Disabled To end a Direct Page call, do one of the following Direct Voice Call Do Not Disturb Emergency Calls When Emergency Call Routing Not Programmed Emergency Calls When Emergency Call Routing ProgrammedEmergency Calls Float Keys To program Float Keys using the Settings Application To enable float keysPress Settings Press Float Keys To disable float keys To activate Group Listen while in a handset conversation Using Float KeysGroup Listen To make the call a normal two-way speaker call To respond to a Group Page by using Meet Me Answer Group Paging / Meet Me AnswerTo make a Group To leave a group Group PresenceTo join a group To change another group members presence status Handoff Personal Ring Groups To use Handoff to Push an in-progress call to the PRGTo Pull an in-progress call from another member of the PRG Headset Operation Hot Desking To log into a Hot Desking phone the phone must be idleTo log out of Hot Desking phone the phone must be idle To remotely log out a Hot Desking phone Hot Desk Remote LogoutHot Desk PIN Change To change your Hot Desk PIN Message Waiting Indicator Make BusyMessaging Advisory Messaging Callback To respond to a message waiting condition on your phoneYou can check for messages from a remote station To cancel a Callback Messaging Cancel CallbackMessaging Cancel All Callbacks To cancel all Callbacks Night Answer Override IntrudePaging To activate Phone Lock Phone LockBefore locking a set, ensure that To de-activate Phone Lock User PIN To change the User PIN To control recording, do one or all of the following Record a CallTo start recording while on a 2-party call To listen to a recording Reminder To view, change, and/or cancel a pending ReminderTo acknowledge a Reminder when your phone rings once To program a Reminder Speed Call To dial a call using Speak@EaseSpeak@Ease Contact Presence To tag a malicious call Tag CallTrunk Flash To flash a trunk while talking on an outside call Adjust the Conference Unit Volume Using Your Phone with the 5310 IP Conference UnitAccess the Conference Controller Place the Conference Unit in Presentation Mode Exit the Conference Controller Mute the Conference UnitTo exit the conference controller To make a call using the Analog line Using the Line Interface ModuleMaking and Answering Calls Using the Analog key To answer a Call using the analog line Making and Answering Calls Using the Failover Mode To end a current call when an incoming analog call arrives Using Your Phone with the Cordless Module and Accessories Elements of Your Cordless Module and Accessories Pairing the Cordless Module and Accessories To pair a Dect cordless accessoryHandset/Headset Combinations Pairing a Bluetooth Accessory with a Bluetooth Module To pair a Bluetooth accessory Unpairing an Accessory Cordless Module LED IndicatorsUsing a Cordless Device as a Remote Control To unpair a cordless accessory Using the Mute Key on a Cordless Device Using the Volume Keys on Cordless Device Using the Mitel Cordless Handset Elements of the Cordless HandsetCordless Handset on a 5360 IP Phone To dial a number with Auto Dial disabled Dialing Auto Dial DisabledDialing Auto Dial Enabled To dial with Auto Dial enabled Handset Alerting Tones and LEDs Handset provides the following alerting tones Using the Mitel Dect Cordless Headset Elements of the Dect Cordless Headset Headset Alerting Tones and LEDs Cordless headset provides the following alerting tones LED Color LED State Indicates Using a Bluetooth Headset To answer a callTo hang up on a call To dial a number with Auto Dial enabled Viewing Cordless Module Information Using the Cordless Devices ApplicationLow Battery Level To view Cordless Module information Enabling/Disabling Auto-Connect on a Bluetooth Headset Connecting/Disconnecting a Bluetooth HeadsetEditing a Bluetooth Headset Name To program an Auto Dial number To disable Auto DialAuto Dial Press Edit Label IP Phone User Guide

Mitel 5360 manual Using Other Features

Models: 5360

ACD

Direct Voice Call

Do Not Disturb

Emergency Calls