Emergency Calls | Mitel 5360 guide

5360 IP Phone – User Guide

Emergency Calls

Warning for emergency number dialing: Consult your local authorities for Emergency Numbers and 911 or equivalent service availability in your area.

There are two methods of dialing emergency numbers, based on the 3300 ICP programming:

Emergency Call Routing NOT programmed

Emergency Call Routing programmed

CAUTION: Verify with your System Administrator which type of emergency number dialing you can use.

Emergency Calls When Emergency Call Routing Not Programmed

If Emergency Call Routing is NOT programmed, Emergency Number dialing should only be performed by picking up the handset and selecting the Analog Line key you have programmed. If Privacy Mode is enabled and the Analog Line key local line is busy, dialing will not occur on the Line Interface Module line. Emergency dialing using an IP connection may not be supported due to ICP system configuration and country location. For more information, contact your System Administrator.

To make an Emergency Call using the Line Interface Module line:

1.Lift the handset.

2.Press the Analog Line key that you have programmed. The set indicates ANALOG CALL

3.Dial your Local Emergency Number.

To make an Emergency Call using the Line Interface Module line, when the IP connection has failed:

1.Lift the handset.

2.Press the Analog Line key that you have programmed. The set indicates IP FAIL: ANALOG CALL.

3.Dial your Local Emergency Number.

Emergency Calls When Emergency Call Routing Programmed

Note: This procedure is in addition to the methods described above.

To make an Emergency Call if Emergency Call Routing is programmed:

1.Lift the handset.

2.Dial your Local Emergency Number (911 or equivalent).

For more information on using the LIM line, refer to Using The Line Interface Module.

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Mitel 5360 manual Emergency Calls When Emergency Call Routing Not Programmed

Contents

`çããìåáÅ~íáçåë=mä~íÑçêãë= Trademarks Mitel 5360 IP Phone User Guide August Iii About Your Phone Setting UP Your Contact List Call Forwarding Using Other Features Using Your Phone with the 5310 IP Conference Unit Vii Using Your Phone with the Cordless Module and Accessories Viii Using the Cordless Devices Application IP Phone User Guide About Your Phone 5360 IP Phone Feature Function Elements of Your Phone Ring/Message Indicators Using Your IP Phone with Mitel Unified Communicator ExpressFor Users on Resilient 3300 ICP Systems Mitel Line Interface Module Tips For Your Comfort And Safety Adjust the Viewing AngleHtml Applications Dont Cradle the Handset Getting Started with Your Phone Using Your Default Phone WindowIP Phone Window IP Phone Default Window Feature Function Gadget Sidebar on the 5360 IP Phone Using Applications on the 5360 IP Phone Applications/Icons Function Accessing Your Phone Applications Tips for Setting up Your Phone and Touch ScreenTo access the 5360 IP Phone Help and documentation Getting Help Using the Settings Application Customizing Your Phone Specify Text Size Specify LanguageSpecify Call Notification Behavior Adjust Display Brightness Enable a Screen SaverPress Settings Press Brightness To enable a screen saver Calibrate the Display Specify Audio Feedback Options Enable Message Key Enable PC ConnectivityAdjust the Ringer Float Keys Cleaning Your 5360 IP Phone Text Entry Text Entry Window Keyboards Status Line Numeric Keyboard Numeric Keyboard Adding Names to Your Contact List Setting UP Your Contact ListEditing Information in Your Contact List Set Up your Mailbox Enable Visual Voice MailVisual Voice Mail Opening the Visual Voice Mail Application Log Into Your Mailbox From Your Own Extension Log Into Your Mailbox From Another Extension Log Out Of Your Mailbox About the Visual Voice Mail Main WindowTo logout of your mailbox Voice Mail Application Main Window Display Message Details To display details about a message Message Details Window Dial Message Sender Play a Voice MessageTo dial the phone number of a message sender Delete a Message Save a MessageAdd a Message Sender to Your Contacts List Forward a Message to Another Mailbox Forward a Message to Your Email Address View Call Log Details Using the Call History ApplicationTo view call log details Review Call Log Icons Delete LogsTo review call log icons To delete an individual log Using Quick Call Forward Always To program and enable Call Forward AlwaysCall Forwarding To deactivate Call Forward Always To program Call Forwarding default settings Programming Call Forwarding DefaultsPress Edit Default Tips on Programming Features Programing Features on Your KeysFeatures available for programming on programmable keys IP Phone User Guide Program Feature Keys Using the Settings Application To program a Phone Feature or hard keyPress Settings Press Programmable Keys Applications available for programming on programmable keys To program Speed Call To program a Phone ApplicationPress Speed Call Clear Programming from a Key To clear the feature or application programming from a keyPress Clear Key Making and Answering Calls Dial from your People ApplicationPhone Book To dial a contact from your People list End a Call Answer a CallRedial Redial Saved Number Handsfree Operation Using the Analog line Auto-Answer Hold Call HandlingMute Conference TransferConference Split Add Held SwapTo move a call on hold to another line appearance To alternate between the two parties Using Other Features Account Codes Attendant Call Hold Remote Retrieve CallbackCall Forward Remote Im Here To retrieve a call placed on Hold by the attendant Call Forward Forced Call Forward End ChainingTo force an incoming call to be forwarded Call Forward Override Call ParkTo override Call Forward and ring a station To park an active call To retrieve a call when you hear the Campon tone Call PickupCampon To retrieve a parked call Direct Paging Handsfree Answerback Enabled Direct PagingTo page a party To turn Handsfree Answerback on To answer a call using Handsfree Answerback To end a Handsfree Answerback call Direct Paging Handsfree Answerback Disabled To end a Direct Page call, do one of the following Direct Voice Call Do Not Disturb Emergency Calls When Emergency Call Routing Programmed Emergency Calls When Emergency Call Routing Not ProgrammedEmergency Calls Float Keys To enable float keys Press Settings Press Float KeysTo program Float Keys using the Settings Application To disable float keys Using Float Keys Group ListenTo activate Group Listen while in a handset conversation To make the call a normal two-way speaker call Group Paging / Meet Me Answer To respond to a Group Page by using Meet Me AnswerTo make a Group Group Presence To join a groupTo leave a group To change another group members presence status To use Handoff to Push an in-progress call to the PRG Handoff Personal Ring GroupsTo Pull an in-progress call from another member of the PRG Headset Operation To log into a Hot Desking phone the phone must be idle Hot DeskingTo log out of Hot Desking phone the phone must be idle Hot Desk Remote Logout Hot Desk PIN ChangeTo remotely log out a Hot Desking phone To change your Hot Desk PIN Make Busy Message Waiting IndicatorMessaging Advisory To respond to a message waiting condition on your phone Messaging CallbackYou can check for messages from a remote station Messaging Cancel Callback Messaging Cancel All CallbacksTo cancel a Callback To cancel all Callbacks Override Intrude Night AnswerPaging Phone Lock Before locking a set, ensure thatTo activate Phone Lock To de-activate Phone Lock User PIN To change the User PIN Record a Call To start recording while on a 2-party callTo control recording, do one or all of the following To listen to a recording To view, change, and/or cancel a pending Reminder To acknowledge a Reminder when your phone rings onceReminder To program a Reminder To dial a call using Speak@Ease Speak@EaseSpeed Call Contact Presence Tag Call Trunk FlashTo tag a malicious call To flash a trunk while talking on an outside call Using Your Phone with the 5310 IP Conference Unit Access the Conference ControllerAdjust the Conference Unit Volume Place the Conference Unit in Presentation Mode Mute the Conference Unit Exit the Conference ControllerTo exit the conference controller Using the Line Interface Module Making and Answering Calls Using the Analog keyTo make a call using the Analog line To answer a Call using the analog line Making and Answering Calls Using the Failover Mode To end a current call when an incoming analog call arrives Using Your Phone with the Cordless Module and Accessories Elements of Your Cordless Module and Accessories To pair a Dect cordless accessory Pairing the Cordless Module and AccessoriesHandset/Headset Combinations Pairing a Bluetooth Accessory with a Bluetooth Module To pair a Bluetooth accessory Cordless Module LED Indicators Using a Cordless Device as a Remote ControlUnpairing an Accessory To unpair a cordless accessory Using the Mute Key on a Cordless Device Using the Volume Keys on Cordless Device Elements of the Cordless Handset Using the Mitel Cordless HandsetCordless Handset on a 5360 IP Phone Dialing Auto Dial Disabled Dialing Auto Dial EnabledTo dial a number with Auto Dial disabled To dial with Auto Dial enabled Handset Alerting Tones and LEDs Handset provides the following alerting tones Using the Mitel Dect Cordless Headset Elements of the Dect Cordless Headset Headset Alerting Tones and LEDs Cordless headset provides the following alerting tones LED Color LED State Indicates To answer a call Using a Bluetooth HeadsetTo hang up on a call To dial a number with Auto Dial enabled Using the Cordless Devices Application Low Battery LevelViewing Cordless Module Information To view Cordless Module information Connecting/Disconnecting a Bluetooth Headset Enabling/Disabling Auto-Connect on a Bluetooth HeadsetEditing a Bluetooth Headset Name To disable Auto Dial Auto DialTo program an Auto Dial number Press Edit Label IP Phone User Guide