Mitel 5360 Handoff Personal Ring Groups, To use Handoff to Push an in-progress call to the PRG

5360 IP Phone – User Guide

To change the presence status of another Personal Ring Group member using a feature key:

Press the Personal Ring Group Presence feature key.

The LED associated with the key is steady lit when the member is present and off when absent.

Handoff - Personal Ring Groups

Personal Ring Groups (PRGs) associate two or more of your devices, such as your office phone and cell phone, with a single user Directory Number (DN). PRGs are set up by the system administrator. Group member devices ring simultaneously when called.

You can use the group Handoff feature to “Push” or “Pull” calls between group member devices. A Push passes the call to the group, where it can be answered by any other present group device. A Pull takes an in-progress call away from another member.

To use Handoff to Push an in-progress call to the PRG:

Press the Handoff key.

To Pull an in-progress call from another member of the PRG:

Lift the handset (optional if the device supports handsfree operation).

Press the Handoff key.

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