Monarch 9820, 9835, 9805, 9830 instruction

615Bar code width is greater than 16 inches or the number of keywords for your PDF 417 bar code exceeds 928. Decrease the density or shorten the amount of data to print the bar code.

616A bad dot falls on a bar code and the dot cannot be shifted. A gray box is printed instead of the bar code for all bar codes except MaxiCode and Data Matrix. If bad dots are present with MaxiCode, the bar code does not print. Call Customer Service to order a new printhead or printhead kit.

618Magnification must be 1 to 7.

619The JIS (16-bit) code for Kanji is invalid.

620Font and printhead dot density mismatch. A 300 dpi font is specified in the format, but a 203 dpi printhead is used in the printer or vice-versa. Check the font or change the printhead to correct the error.

621An error occurred opening the TrueType font file. Select a different font to download. If the error message persists, call Technical Support.

622Not enough memory to create the downloaded TrueType characters in the scalable (vector) fonts buffer. Reconfigure the printer’s memory and increase the scalable (vector) fonts buffer. Resend the font, format, and batch packet after reconfiguring the memory. See "Reconfiguring Memory" for more information. If the error message persists, call Technical Support.

8-20Diagnostics and Errors

Image 186

Monarch 9820, 9835, 9805, 9830 manual

Contents

Monarch Printers Canadian D.O.C. Warning Trademarks B L E O F C O N T E N T S Getting StartedPage Iii Creating Graphics Printing Diagnostics and Errors Vii Viii Page Page T T I N G S T a R T E D O u t T h i s M a n u a l F o r e Yo u B e g i n E a t i n g a n M P C L I I F o r m a t P a c k e t Type the following bar code field Type the following format header, in any text editorType the following constant text field Type the following text field I l y S t a r t u p P r o c e d u r e s Sample Batch Packet A r t i n g w i t h a D e s i g n T e r m i n i n g F o r m a t C o n t e n t s T e r m i n i n g t h e P r i n t a r e a6Getting Started A w i n g R o u g h S k e t c h e s I n g S u p p l y L a y o u t G r i d s N s i d e r i n g F i e l d Ty p e s Field Type Description Examples N s i d e r i n g F o n t s T e r c h a n g i n g P a c k e t sI n g t h e F o r m a t Wo r k s h e e t L l i n g i n t h e F o r m a t Wo r k s h e e t 12Getting Started N F I G U R I N G T H E P R I N T E R T t i n g C o m m u n i c a t i o n P a r a m e t e r s O u t D I P S w i t c h e s I n g P a r a l l e l C o m m u n i c a t i o n s I n g a u t o b a u d I n g M P C L I I C o n v e n t i o n s C L I I P u n c t u a t i o n A n d a r d S y n t a x G u i d e l i n e s ‘comment‘ I n g O n l i n e C o n f i g u r a t i o n P a c k e t s N f i g u r a t i o n P a c k e t H e a d e r Syntax Header,ID#,action,device p A,N,E p25,0,0,0 p U,N p K i n g P r i n t a d j u s t m e n t s F i n i n g t h e S y s t e m S e t u p P a c k e tN f i g u r a t i o n S y n t a x G u i d e l i n e s Syntax I,A,powupmode,language,sepon,slashzero, symbolset p A1. a System Setup Packet 12Configuring the Printer B1. B Supply Setup PacketF i n i n g t h e S u p p l y S e t u p P a c k e t Example I,B,0,0,1,10,50 p F i n i n g t h e P r i n t C o n t r o l P a c k e t 14Configuring the PrinterContrast,printadj,marginadjust Speedadj,phwidth p Cursym,secondary,decimals p 16Configuring the Printer E1. E Control Characters Packet Start of header Left bracket Immediate command character optionalE2. ANSIcd Parameter Comma Separator S e t t i n g C o n t r o l C h a r a c t e r s ?E?~123~044~034~124~125~126~094 p Flowcontrol p DTR defaultBaud,wordlength,stopbits,parity For all printers 20Configuring the Printer F i n i n g t h e B a c k f e e d C o n t r o l P a c k e t Action,dispos,bkfddis p 2 pPage M1. M Memory Configuration Packet M2. buffer Buffer type Buffer,device,buffersize pTo reallocate in K Enter this amount 24Configuring the Printer M3. device Storage typeBuffer Type 9403 9805 9820 9830/9835 9850 9840 E c k i n g C u r r e n t B u f f e r S i z e s 9403 9805 9830/9835/9840 9850 26Configuring the Printer O u t M e m o r y B u f f e r s Linecount x 50/1024 F f e r Wo r k s h e e t F f e r a l l o c a t i o n C o n s i d e r a t i o n sMake copies of this page to use as a buffer worksheet I n g I m m e d i a t e C o m m a n d s A b l i n g I m m e d i a t e C o m m a n d s N d i n g I m m e d i a t e C o m m a n d s DCd Command ParameterDD or ID or ICd Action Enter C to clear the packet 32Configuring the PrinterE a r i n g P a c k e t s f r o m M e m o r y SD or Font#,action,device p I n g t h e F o n t P a c k e tClears Format #1 from volatile RAM Device Storage device. Options 34Configuring the Printer Cell HeightInter-Character Gap Type SpacingMonospaced 0 or proportional Bitmapped 0 or scalable I n g t h e F l a s h U p l o a d P a c k e t F,E,200,200,FMT1 p 5,A,F,E,400,200,FMT5 p A s h C o n s i d e r a t i o n s 38Configuring the PrinterL o a d i n g F o r m a t H e a d e r I n f o r m a t i o n Header,format#,action,device p Selects all formats in memory and returns the following Selects format1 and returns the following to the hostH,Z p 40Configuring the Printer F I N I N G F I E L D S F i n i n g t h e F o r m a t H e a d e r Format Header begins a format file2Defining Fields Gap,font,hgt mag,wid mag,color,alignment F i n i n g Te x t F i e l d sField#,# of char,fix/var,row,column Char rot,field rot,sym set p 4Defining Fields Printer Unit of Measure Row or Column or End Row End Column OCRA-like ReducedBold CG Triumvirate 6Defining Fields T12. alignment Example T,2,10,V,250,50,0,1,1,1,B,C,0,0,0 p F i n i n g B a r code F i e l d s Each bar code field requires a separate definition Left/Center/Right-Justified Fields Balanced Fields 10Defining FieldsBar Code Number of Characters Fixed or Printer Unit of Measure Row or Column or End Row End Column 12Defining Fields B7. font Bar code. Options 3 D P I B a r code D e n s i t i e s SetDots/mils Available 14Defining Fields Alphanum 0 D P I B a r code D e n s i t i e s 16Defining Fields Bar code Density Row Height Aspect Data Appearance Char SetSelector Width 18Defining Fields Defining Fields F i n i n g N o n P r i n t a b l e Te x t F i e l d s Field#,# of char p F i n i n g C o n s t a n t Te x t F i e l d sField Data Field Type 20 p 22Defining Fields C1. CC2. row C6. hgt mag C7. wid magC8. color 24Defining Fields Example C,30,10,0,1,1,1,B,L,0,0,MADE in USA,0 p 26Defining Fields F i n i n g L i n e F i e l d sN e Ty p e s Type,row,column,angle/end row,length L5. angle/ If Using Segments end row L6. length/ If Using Segments end col F i n i n g B o x F i e l d s Q1. QQ2. row Example Q,240,30,270,150,3, p F I N I N G F I E L D O P T I O N S S t r i c t i o n s P l y i n g F i e l d O p t i o n sM b i n i n g F i e l d O p t i o n s 2Defining Field Options T i o n 1 F i x e d D a t a Fixed char p%$ p T i o n 2 D a t a Ty p e R e s t r i c t i o n s Charcode pR1. R Option Header T i o n 3 D a t a E n t r y Te m p l a t e s Restricts the field data to letters only A-Z or a-zCode,chars p T i o n 4 C o p y D a t a Start,copy code p R g i n g F i e l d sSrc fld,src start,# to copy,dest Field Option Header B F i e l d s 203 Non-printable 339 Text T i o n 5 D e f i n e D a t a E n t r y S o u r c e s Allows data to be entered from the keypadCode p T i o n 2 0 D e f i n e D a t a E n t r y P r o m p t s 20,prompt p20,Order Number p Pads data with an X on the left side of the field T i o n 3 0 P a d d i n g D a t aM p l e U s e f o r P a d d i n g 30,L/R,character p T i o n 3 1 C a l c u l a t e C h e c k D i g i t 31,gen/ver,check digit # pR3. gen/ver Enter G to generate a check digit T i o n 4 2 P r i c e F i e l d 42,appearance code p42,1 p Widespace p T i o n 5 0 B a r code D e n s i t y50,narrow,wide,gap,narspace 50,4,8,4,4,8 p 51,security,stand/default p 51,2,S pIndicates Option 52,row/column,dimension p T i o n 5 2 P D F 4 1 7 W i d t h / L e n g t h16Defining Field Options 60,I/D,amount,l pos,r pos p 60,I,5,1,6 p T i o n 6 1 R e i m a g e F i e l d Selector,action,device,modulus Fldlength,D/P,weights pI n g C h e c k D i g i t s Check Digit Header M o f P r o d u c t s C a l c u l a t i o n 1,2,3,420Defining Field Options M o f D i g i t s C a l c u l a t i o n 20 + 2 + 6 + 6 + 16 + 5 + 4 + 3 + 36 = + 0 + 2 + 6 + 6 + 1 + 6 + 5 + 4 + 3 + 3 + 6 = 22Defining Field Options E a T I N G G R a P H I C S E r v i e w o f C o m p l i a n c e L a b e l s Hex Method E r v i e w o f B i t m a p p e d I m a g e sT e r m i n i n g a M e t h o d Run Length S i g n i n g C o m p l i a n c e L a b e l s S i g n i n g B i t m a p p e d I m a g e sE c i a l C o n s i d e r a t i o n s Inches I n g t h e H e x M e t h o dExceeds Limit Assign 1 to every black square and 0 to every white square 6Creating Graphics I n g t h e R u n L e n g t h E n c o d i n g M e t h o d Row 1, position 50 26 on T e r m i n i n g H o w t o S t o r e t h e I m a g e I n g F l a s h I n g N o n v o l a t i l e R a M I n g Vo l a t i l e R a MI n g Te m p o r a r y S t o r a g e E a t i n g a G r a p h i c P a c k e t S i t i o n i n g t h e G r a p h i c I m a g eT h i n t h e G r a p h i c P a c k e t H e a d e r T h i n t h e F i e l d F i n i n g t h e G r a p h i c H e a d e r T h i n a F o r m a tG1. G Graphic Header 14Creating Graphics G5. unitsG6. row Row,column,algorithm,data p 99,A,R,G,0,0,0,99Wire pE a t i n g B i t m a p F i e l d s B1. B Bitmap Field B4. algorithm B2. rowB3. column B5. data E a t i n g N e x t B i t m a p F i e l d s Adjdir,adjamt,algorithm,data p 117,24,H,03FFFFFFFFFFFFFFFFFFFC p E a t i n g D u p l i c a t e F i e l d sAdjdir,adjamt,count p 1,2 p M p l e C o m p l i a n c e G r a p h i c P a c k e t Sample compliance graphic packet is shown below M p l e H e x G r a p h i c P a c k e t 20Creating Graphics M p l e R u n L e n g t h G r a p h i c P a c k e t 22Creating Graphics A c i n g t h e G r a p h i c i n a F o r m a t F i n i n g t h e G r a p h i c F i e l dGraphID,row,col,mode,rotation p G4. column G5. modeG3. row G6. rotation M p l e C o m p l i a n c e L a b e l M p l e B i t m a p G r a p h i c I m a g e 26Creating Graphics I N T I N G Page Batch control F i n i n g t h e B a t c h H e a d e rBatch header Batch data F i n i n g t h e B a t c h C o n t r o l F i e l d 4PrintingE1. E Batch Control Field 1,4,2,1,4 p F i n i n g B a t c h D a t a F i e l d s C r e m e n t i n g F i e l d s E c i a l P r i n t i n g C o n s i d e r a t i o n sR g e d o r S u b F i e l d s Sample Batch Data with Special Characters W n l o a d i n g M e t h o d s Q u e n t i a l M e t h o d8Printing T c h M e t h o d T c h Q u a n t i t y Z e r o M e t h o d D i f y i n g F o r m a t s T i o n a l E n t r y M e t h o d A T U S P O L L I N G Q u i r y R e q u e s t E N Q Q u i r y R e s p o n s eIndicates the printer is offline 2Status Polling Page Failure Error Data Q R e f e r e n c e Ta b l e B y t e #Char Const Comp Corr Online Busy Active Q R e f e r e n c e Ta b l e B y t e # 2 c o n t i n u e d Battery Error Fault Dispense Label Char Const Low Format Waiting Ribbon Stock Online Q R e f e r e n c e Ta b l e B y t e # 3 c o n t i n u e d B R e q u e s t Field Type Valid Options Description Identifier B R e s p o n s e Status1,Status2,FMT-1,BCH-2 Status2 Packet Type Parameter Error NumberField Number FMT-1/BCH-2 Following syntax is the response for a Job 4 request Printed,total,FMT-1,BCH-225,FMT-3,Bch-2 Number Meaning 14Status Polling A G N O S T I C S a N D Error S I n t i n g a Te s t L a b e l I n g t h e 9 4 0 3 o r 9 8 5 0 P r i n t e r I n g t h e 9 8 0 5 P r i n t e r Yo u R e c e i v e a n Error M e s s a g e Installed Options Description L l i n g Te c h n i c a l S u p p o r t S e t t i n g P r i n t e r s D i t i o n a l D i a g n o s t i c s I n f o r m a t i o n A d i n g a n Error L a b e l T a Error s Error Description Code Page Page Page Page Page Page Page M m u n i c a t i o n F a i l u r e s Page T a F o r m a t t i n g F a i l u r e s Page Page C h i n e Fault s Page Page Printer Description Display RAM check failed on power up. ResetROM Sum Failure 24Diagnostics and Errors ROM checksum test failed Not enough RAM for system. Reset your Timer test failedTimer Failure Low System RAM Setup options. Transmit your packets Again 26Diagnostics and Errors I N T E R O P T I M I Z AT I O N J u s t i n g t h e P r i n t Q u a l i t y Dark Light D u c i n g I m a g i n g T i m e 4Printer Optimization T h F o r m a t s N e r a l F o r m a t T i p s a n d H i n t sC r e a s i n g T h r o u g h p u t T h P a c k e t s You can group fields with similar parameters. For example T h B a r codesT h F i e l d s M P L E SA M p l e U P C a F o r m a t P a c k e t 2Samples Mode Description M p l e M a x i code P a c k e t s D e 0 O b s o l e t e S a m p l e 4Samples D e 2 S a m p l e Samples A-5 D e 3 S a m p l e 6Samples M p l e D a t a M a t r i x P a c k e t s U a r e D a t a M a t r i x P a c k e tC t a n g u l a r D a t a M a t r i x P a c k e t M p l e C o m p l i a n c e P a c k e t 8Samples Samples A-9 10Samples M p l e F o r m a t P a c k e t Samples A-11 Sample Zero Batch Packet 12Samples M p l e D a t a E n t r y F o r m a t P a c k e t 14Samples N T S Standard Font Bold Font2Fonts CG Triumvirate Font 9pt These samples were printed using CodeCG Triumvirate Bold Font Fonts B-3 4Fonts T m a p F o n t I n f o r m a t i o n F TA F o n t 7 2 a n d F o n t 7 3 C h a r a c t e r s I n g 3 0 0 D P N o s p a c e d F o n t M a g n i f i c a t i o nI n g 2 0 3 D P Width Mag Standard Reduced Bold Fonts B-7 8Fonts Fonts B-9 I g h t M a g n i f i c a t i o n 2 0 3 D P O p o r t i o n a l F o n t M a g n i f i c a t i o nTr i u m v i r a t e B o l d 9 p t 0 3 D P Fonts Tr i u m v i r a t e B o l d 9 p t 0 0 D P I g h t M a g n i f i c a t i o n 3 0 0 D PFonts B-11 I g h t M a g i n f i c a t i o n 2 0 3 D P Tr i u m v i r a t e 6 p t 0 0 D P Tr i u m v i r a t e 7 p t 0 3 D P Tr i u m v i r a t e 7 p t 0 0 D PFonts B-13 Tr i u m v i r a t e 9 p t 0 3 D P Tr i u m v i r a t e 9 p t 0 0 D P Tr i u m v i r a t e 1 1 p t 0 3 D PFonts B-15 Tr i u m v i r a t e 1 1 p t 0 0 D P Tr i u m v i r a t e 1 5 p t 0 3 D P Fonts B-17 Tr i u m v i r a t e 1 5 p t 0 0 D P A l a b l e / Tr u e Ty p e F o n t I n f o r m a t i o n R m a t C o n s i d e r a t i o n s O u t t h e S c a l a b l e F o n t 5 Font Supported Code Pages W n l o a d i n g Tr u e Ty p e F o n t s 9 8 4 0 / 9 8 5 I n g a s i a n 2 B y t e Tr u e Ty p e F o n t s 9 8 5 C e n s i n g Yo u r F o n t s Fonts B-23 500 I n g F o n t N u m b e r s i n F o r m a t s100 1000 Example Fonts P p o r t e d S y m b o l S e t s a n d code P a g e s L e c t i n g t h e I n t e r n a l S y m b o l S e t T e r i n g E x t e n d e d C h a r a c t e r s Use Ansi when you want to use proportionally spaced fontsI n g code 1 2 8 F u n c t i o n codes L e c t i n g t h e a N S I S y m b o l S e t Symbol Sets/Code Pages C-3 T e r n a l S y m b o l S e t 4Symbol Sets/Code Pages S I S y m b o l S e t L d C h a r a c t e r S e t Symbol Sets/Code Pages C-5 6Symbol Sets/Code Pages Symbol Sets/Code Pages C-7 Code P a g e 8 5 0 L a t i n Code P a g e 8 5 2 L a t i n 8Symbol Sets/Code Pages Symbol Sets/Code Pages C-9 10Symbol Sets/Code Pages Symbol Sets/Code Pages C-11 12Symbol Sets/Code Pages Symbol Sets/Code Pages C-13 14Symbol Sets/Code Pages Char Hex Decimal Symbol Sets/Code Pages C-15 16Symbol Sets/Code Pages Symbol Sets/Code Pages C-17 N a r y t o H e x C o n v e r s i o n C h a r t 18Symbol Sets/Code Pages Symbol Sets/Code Pages C-19 20Symbol Sets/Code Pages B l a c k D o t s Symbol Sets/Code Pages C-21T t o R u n L e n g t h E n c o d i n g C h a r t F W h i t e D o t s 22Symbol Sets/Code Pages R M AT D E S I G N T O O L S L i n e C o n f i g u r a t i o n Wo r k s h e e t Control Characters T c h Wo r k s h e e t Batch Control Continuation E c k D i g i t Wo r k s h e e t Supply Layout Inches 203 200 190 180 170 160 150 140 130 120 110 100 192 288 384 480 576 672 768 806 102 203 305 406 508 609 711 812 853 Supply Layout dpi 300 102 203 305 406 508 609 711 812 Format Sample Feature 9403 9805 9820 9830 9835 9840 9850 9446 I n t e r C o m p a r i s o nPrinter Differences E-1 2Printer Differences Feature 9403 9805 9820 9830 9835 9840 9850 9446 A t u s P o l l i n g I n f o r m a t i o n Default configuration packet settings areI n t e r C o n f i g u r a t i o n I n f o r m a t i o n 4Printer Differences N,1 Monarch p1,4,2 p Batch Header Batch Packet Option Monospaced FontsNon-volatile RAM 6,1,3,1 p D E Index Packet control characters Security level of P D F417 Guidelines Header Online configuration w orksheet Orksheet overview Feed m ode selection Field IM D Argin adjustm ent selection 2 Data entry prom pts Data entry sources Parity selection Batch packet Calculate check digit option Text field Zero batch packet Scalable font Run length conversion Technical support Test label