26Diagnostics and Errors | Monarch 9835, 9805, 9820, 9830 specification

8-26Diagnostics and Errors

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Monarch 9835, 9805, 9820, 9830 manual 26Diagnostics and Errors

Contents

Monarch Printers Canadian D.O.C. Warning Trademarks B L E O F C O N T E N T S Getting StartedPage Iii Creating Graphics Printing Diagnostics and Errors Vii Viii Page Page T T I N G S T a R T E D O u t T h i s M a n u a l F o r e Yo u B e g i n E a t i n g a n M P C L I I F o r m a t P a c k e t Type the following format header, in any text editor Type the following constant text fieldType the following bar code field Type the following text field I l y S t a r t u p P r o c e d u r e s Sample Batch Packet A r t i n g w i t h a D e s i g n T e r m i n i n g F o r m a t C o n t e n t s T e r m i n i n g t h e P r i n t a r e a6Getting Started A w i n g R o u g h S k e t c h e s I n g S u p p l y L a y o u t G r i d s N s i d e r i n g F i e l d Ty p e s Field Type Description Examples N s i d e r i n g F o n t s T e r c h a n g i n g P a c k e t sI n g t h e F o r m a t Wo r k s h e e t L l i n g i n t h e F o r m a t Wo r k s h e e t 12Getting Started N F I G U R I N G T H E P R I N T E R T t i n g C o m m u n i c a t i o n P a r a m e t e r s O u t D I P S w i t c h e s I n g P a r a l l e l C o m m u n i c a t i o n s I n g a u t o b a u d I n g M P C L I I C o n v e n t i o n s C L I I P u n c t u a t i o n A n d a r d S y n t a x G u i d e l i n e s ‘comment‘ I n g O n l i n e C o n f i g u r a t i o n P a c k e t s N f i g u r a t i o n P a c k e t H e a d e r Syntax Header,ID#,action,device p A,N,E p25,0,0,0 p U,N p K i n g P r i n t a d j u s t m e n t s F i n i n g t h e S y s t e m S e t u p P a c k e tN f i g u r a t i o n S y n t a x G u i d e l i n e s Syntax I,A,powupmode,language,sepon,slashzero, symbolset p A1. a System Setup Packet 12Configuring the Printer B1. B Supply Setup PacketF i n i n g t h e S u p p l y S e t u p P a c k e t Example I,B,0,0,1,10,50 p 14Configuring the Printer Contrast,printadj,marginadjustF i n i n g t h e P r i n t C o n t r o l P a c k e t Speedadj,phwidth p Cursym,secondary,decimals p 16Configuring the Printer E1. E Control Characters Packet Immediate command character optional E2. ANSIcdStart of header Left bracket Parameter Comma Separator S e t t i n g C o n t r o l C h a r a c t e r s ?E?~123~044~034~124~125~126~094 p DTR default Baud,wordlength,stopbits,parityFlowcontrol p For all printers 20Configuring the Printer F i n i n g t h e B a c k f e e d C o n t r o l P a c k e t Action,dispos,bkfddis p 2 pPage M1. M Memory Configuration Packet M2. buffer Buffer type Buffer,device,buffersize pTo reallocate in K Enter this amount 24Configuring the Printer M3. device Storage typeBuffer Type 9403 9805 9820 9830/9835 9850 9840 E c k i n g C u r r e n t B u f f e r S i z e s 9403 9805 9830/9835/9840 9850 26Configuring the Printer O u t M e m o r y B u f f e r s Linecount x 50/1024 F f e r Wo r k s h e e t F f e r a l l o c a t i o n C o n s i d e r a t i o n sMake copies of this page to use as a buffer worksheet I n g I m m e d i a t e C o m m a n d s A b l i n g I m m e d i a t e C o m m a n d s N d i n g I m m e d i a t e C o m m a n d s Command Parameter DD orDCd ID or ICd 32Configuring the Printer E a r i n g P a c k e t s f r o m M e m o r yAction Enter C to clear the packet SD or I n g t h e F o n t P a c k e t Clears Format #1 from volatile RAMFont#,action,device p Device Storage device. Options 34Configuring the Printer Cell HeightInter-Character Gap Spacing Monospaced 0 or proportionalType Bitmapped 0 or scalable I n g t h e F l a s h U p l o a d P a c k e t F,E,200,200,FMT1 p 5,A,F,E,400,200,FMT5 p 38Configuring the Printer L o a d i n g F o r m a t H e a d e r I n f o r m a t i o nA s h C o n s i d e r a t i o n s Header,format#,action,device p Selects all formats in memory and returns the following Selects format1 and returns the following to the hostH,Z p 40Configuring the Printer F I N I N G F I E L D S F i n i n g t h e F o r m a t H e a d e r Format Header begins a format file2Defining Fields F i n i n g Te x t F i e l d s Field#,# of char,fix/var,row,columnGap,font,hgt mag,wid mag,color,alignment Char rot,field rot,sym set p 4Defining Fields Printer Unit of Measure Row or Column or End Row End Column Reduced BoldOCRA-like CG Triumvirate 6Defining Fields T12. alignment Example T,2,10,V,250,50,0,1,1,1,B,C,0,0,0 p F i n i n g B a r code F i e l d s Each bar code field requires a separate definition Left/Center/Right-Justified Fields Balanced Fields 10Defining FieldsBar Code Number of Characters Fixed or Printer Unit of Measure Row or Column or End Row End Column 12Defining Fields B7. font Bar code. Options 3 D P I B a r code D e n s i t i e s SetDots/mils Available 14Defining Fields Alphanum 0 D P I B a r code D e n s i t i e s 16Defining Fields Bar code Density Row Height Aspect Data Appearance Char SetSelector Width 18Defining Fields Defining Fields F i n i n g N o n P r i n t a b l e Te x t F i e l d s F i n i n g C o n s t a n t Te x t F i e l d s Field Data Field TypeField#,# of char p 20 p 22Defining Fields C1. CC2. row C6. hgt mag C7. wid magC8. color 24Defining Fields Example C,30,10,0,1,1,1,B,L,0,0,MADE in USA,0 p F i n i n g L i n e F i e l d s N e Ty p e s26Defining Fields Type,row,column,angle/end row,length L5. angle/ If Using Segments end row L6. length/ If Using Segments end col F i n i n g B o x F i e l d s Q1. QQ2. row Example Q,240,30,270,150,3, p F I N I N G F I E L D O P T I O N S P l y i n g F i e l d O p t i o n s M b i n i n g F i e l d O p t i o n sS t r i c t i o n s 2Defining Field Options T i o n 1 F i x e d D a t a Fixed char p%$ p T i o n 2 D a t a Ty p e R e s t r i c t i o n s Charcode pR1. R Option Header T i o n 3 D a t a E n t r y Te m p l a t e s Restricts the field data to letters only A-Z or a-zCode,chars p T i o n 4 C o p y D a t a R g i n g F i e l d s Src fld,src start,# to copy,destStart,copy code p Field Option Header B F i e l d s 203 Non-printable 339 Text T i o n 5 D e f i n e D a t a E n t r y S o u r c e s Allows data to be entered from the keypadCode p T i o n 2 0 D e f i n e D a t a E n t r y P r o m p t s 20,prompt p20,Order Number p T i o n 3 0 P a d d i n g D a t a M p l e U s e f o r P a d d i n gPads data with an X on the left side of the field 30,L/R,character p T i o n 3 1 C a l c u l a t e C h e c k D i g i t 31,gen/ver,check digit # pR3. gen/ver Enter G to generate a check digit T i o n 4 2 P r i c e F i e l d 42,appearance code p42,1 p T i o n 5 0 B a r code D e n s i t y 50,narrow,wide,gap,narspaceWidespace p 50,4,8,4,4,8 p 51,security,stand/default p 51,2,S pIndicates Option 52,row/column,dimension p T i o n 5 2 P D F 4 1 7 W i d t h / L e n g t h16Defining Field Options 60,I/D,amount,l pos,r pos p 60,I,5,1,6 p T i o n 6 1 R e i m a g e F i e l d Fldlength,D/P,weights p I n g C h e c k D i g i t sSelector,action,device,modulus Check Digit Header M o f P r o d u c t s C a l c u l a t i o n 1,2,3,420Defining Field Options M o f D i g i t s C a l c u l a t i o n 20 + 2 + 6 + 6 + 16 + 5 + 4 + 3 + 36 = + 0 + 2 + 6 + 6 + 1 + 6 + 5 + 4 + 3 + 3 + 6 = 22Defining Field Options E a T I N G G R a P H I C S E r v i e w o f C o m p l i a n c e L a b e l s E r v i e w o f B i t m a p p e d I m a g e s T e r m i n i n g a M e t h o dHex Method Run Length S i g n i n g C o m p l i a n c e L a b e l s S i g n i n g B i t m a p p e d I m a g e sE c i a l C o n s i d e r a t i o n s I n g t h e H e x M e t h o d ExceedsInches Limit Assign 1 to every black square and 0 to every white square 6Creating Graphics I n g t h e R u n L e n g t h E n c o d i n g M e t h o d Row 1, position 50 26 on T e r m i n i n g H o w t o S t o r e t h e I m a g e I n g F l a s h I n g N o n v o l a t i l e R a M I n g Vo l a t i l e R a MI n g Te m p o r a r y S t o r a g e E a t i n g a G r a p h i c P a c k e t S i t i o n i n g t h e G r a p h i c I m a g eT h i n t h e G r a p h i c P a c k e t H e a d e r T h i n t h e F i e l d F i n i n g t h e G r a p h i c H e a d e r T h i n a F o r m a tG1. G Graphic Header 14Creating Graphics G5. unitsG6. row 99,A,R,G,0,0,0,99Wire p E a t i n g B i t m a p F i e l d sRow,column,algorithm,data p B1. B Bitmap Field B2. row B3. columnB4. algorithm B5. data E a t i n g N e x t B i t m a p F i e l d s Adjdir,adjamt,algorithm,data p E a t i n g D u p l i c a t e F i e l d s Adjdir,adjamt,count p117,24,H,03FFFFFFFFFFFFFFFFFFFC p 1,2 p M p l e C o m p l i a n c e G r a p h i c P a c k e t Sample compliance graphic packet is shown below M p l e H e x G r a p h i c P a c k e t 20Creating Graphics M p l e R u n L e n g t h G r a p h i c P a c k e t 22Creating Graphics A c i n g t h e G r a p h i c i n a F o r m a t F i n i n g t h e G r a p h i c F i e l dGraphID,row,col,mode,rotation p G5. mode G3. rowG4. column G6. rotation M p l e C o m p l i a n c e L a b e l M p l e B i t m a p G r a p h i c I m a g e 26Creating Graphics I N T I N G Page F i n i n g t h e B a t c h H e a d e r Batch headerBatch control Batch data F i n i n g t h e B a t c h C o n t r o l F i e l d 4PrintingE1. E Batch Control Field 1,4,2,1,4 p F i n i n g B a t c h D a t a F i e l d s E c i a l P r i n t i n g C o n s i d e r a t i o n s R g e d o r S u b F i e l d sC r e m e n t i n g F i e l d s Sample Batch Data with Special Characters W n l o a d i n g M e t h o d s Q u e n t i a l M e t h o d8Printing T c h M e t h o d T c h Q u a n t i t y Z e r o M e t h o d D i f y i n g F o r m a t s T i o n a l E n t r y M e t h o d A T U S P O L L I N G Q u i r y R e q u e s t E N Q Q u i r y R e s p o n s eIndicates the printer is offline 2Status Polling Page Failure Error Data Q R e f e r e n c e Ta b l e B y t e #Char Const Comp Corr Online Busy Active Q R e f e r e n c e Ta b l e B y t e # 2 c o n t i n u e d Battery Error Fault Dispense Label Char Const Low Format Waiting Ribbon Stock Online Q R e f e r e n c e Ta b l e B y t e # 3 c o n t i n u e d B R e q u e s t Field Type Valid Options Description Identifier B R e s p o n s e Status1,Status2,FMT-1,BCH-2 Status2 Packet Type Error Number Field NumberParameter FMT-1/BCH-2 Following syntax is the response for a Job 4 request Printed,total,FMT-1,BCH-225,FMT-3,Bch-2 Number Meaning 14Status Polling A G N O S T I C S a N D Error S I n t i n g a Te s t L a b e l I n g t h e 9 4 0 3 o r 9 8 5 0 P r i n t e r I n g t h e 9 8 0 5 P r i n t e r Yo u R e c e i v e a n Error M e s s a g e Installed Options Description L l i n g Te c h n i c a l S u p p o r t S e t t i n g P r i n t e r s D i t i o n a l D i a g n o s t i c s I n f o r m a t i o n A d i n g a n Error L a b e l T a Error s Error Description Code Page Page Page Page Page Page Page M m u n i c a t i o n F a i l u r e s Page T a F o r m a t t i n g F a i l u r e s Page Page C h i n e Fault s Page Page RAM check failed on power up. Reset ROM Sum Failure 24Diagnostics and ErrorsPrinter Description Display ROM checksum test failed Timer test failed Timer FailureNot enough RAM for system. Reset your Low System RAM Setup options. Transmit your packets Again 26Diagnostics and Errors I N T E R O P T I M I Z AT I O N J u s t i n g t h e P r i n t Q u a l i t y Dark Light D u c i n g I m a g i n g T i m e 4Printer Optimization N e r a l F o r m a t T i p s a n d H i n t s C r e a s i n g T h r o u g h p u tT h F o r m a t s T h P a c k e t s You can group fields with similar parameters. For example T h B a r codesT h F i e l d s M P L E SA M p l e U P C a F o r m a t P a c k e t 2Samples Mode Description M p l e M a x i code P a c k e t s D e 0 O b s o l e t e S a m p l e 4Samples D e 2 S a m p l e Samples A-5 D e 3 S a m p l e 6Samples M p l e D a t a M a t r i x P a c k e t s U a r e D a t a M a t r i x P a c k e tC t a n g u l a r D a t a M a t r i x P a c k e t M p l e C o m p l i a n c e P a c k e t 8Samples Samples A-9 10Samples M p l e F o r m a t P a c k e t Samples A-11 Sample Zero Batch Packet 12Samples M p l e D a t a E n t r y F o r m a t P a c k e t 14Samples N T S Standard Font Bold Font2Fonts These samples were printed using Code CG Triumvirate Bold FontCG Triumvirate Font 9pt Fonts B-3 4Fonts T m a p F o n t I n f o r m a t i o n F TA F o n t 7 2 a n d F o n t 7 3 C h a r a c t e r s N o s p a c e d F o n t M a g n i f i c a t i o n I n g 2 0 3 D PI n g 3 0 0 D P Width Mag Standard Reduced Bold Fonts B-7 8Fonts Fonts B-9 O p o r t i o n a l F o n t M a g n i f i c a t i o n Tr i u m v i r a t e B o l d 9 p t 0 3 D PI g h t M a g n i f i c a t i o n 2 0 3 D P Fonts Tr i u m v i r a t e B o l d 9 p t 0 0 D P I g h t M a g n i f i c a t i o n 3 0 0 D PFonts B-11 I g h t M a g i n f i c a t i o n 2 0 3 D P Tr i u m v i r a t e 6 p t 0 0 D P Tr i u m v i r a t e 7 p t 0 3 D P Tr i u m v i r a t e 7 p t 0 0 D PFonts B-13 Tr i u m v i r a t e 9 p t 0 3 D P Tr i u m v i r a t e 9 p t 0 0 D P Tr i u m v i r a t e 1 1 p t 0 3 D PFonts B-15 Tr i u m v i r a t e 1 1 p t 0 0 D P Tr i u m v i r a t e 1 5 p t 0 3 D P Fonts B-17 Tr i u m v i r a t e 1 5 p t 0 0 D P A l a b l e / Tr u e Ty p e F o n t I n f o r m a t i o n R m a t C o n s i d e r a t i o n s O u t t h e S c a l a b l e F o n t 5 Font Supported Code Pages W n l o a d i n g Tr u e Ty p e F o n t s 9 8 4 0 / 9 8 5 I n g a s i a n 2 B y t e Tr u e Ty p e F o n t s 9 8 5 C e n s i n g Yo u r F o n t s Fonts B-23 I n g F o n t N u m b e r s i n F o r m a t s 100500 1000 Example Fonts P p o r t e d S y m b o l S e t s a n d code P a g e s L e c t i n g t h e I n t e r n a l S y m b o l S e t Use Ansi when you want to use proportionally spaced fonts I n g code 1 2 8 F u n c t i o n codesT e r i n g E x t e n d e d C h a r a c t e r s L e c t i n g t h e a N S I S y m b o l S e t Symbol Sets/Code Pages C-3 T e r n a l S y m b o l S e t 4Symbol Sets/Code Pages S I S y m b o l S e t L d C h a r a c t e r S e t Symbol Sets/Code Pages C-5 6Symbol Sets/Code Pages Symbol Sets/Code Pages C-7 Code P a g e 8 5 0 L a t i n Code P a g e 8 5 2 L a t i n 8Symbol Sets/Code Pages Symbol Sets/Code Pages C-9 10Symbol Sets/Code Pages Symbol Sets/Code Pages C-11 12Symbol Sets/Code Pages Symbol Sets/Code Pages C-13 14Symbol Sets/Code Pages Char Hex Decimal Symbol Sets/Code Pages C-15 16Symbol Sets/Code Pages Symbol Sets/Code Pages C-17 N a r y t o H e x C o n v e r s i o n C h a r t 18Symbol Sets/Code Pages Symbol Sets/Code Pages C-19 20Symbol Sets/Code Pages Symbol Sets/Code Pages C-21 T t o R u n L e n g t h E n c o d i n g C h a r tB l a c k D o t s F W h i t e D o t s 22Symbol Sets/Code Pages R M AT D E S I G N T O O L S L i n e C o n f i g u r a t i o n Wo r k s h e e t Control Characters T c h Wo r k s h e e t Batch Control Continuation E c k D i g i t Wo r k s h e e t Supply Layout Inches 203 200 190 180 170 160 150 140 130 120 110 100 192 288 384 480 576 672 768 806 102 203 305 406 508 609 711 812 853 Supply Layout dpi 300 102 203 305 406 508 609 711 812 Format Sample Feature 9403 9805 9820 9830 9835 9840 9850 9446 I n t e r C o m p a r i s o nPrinter Differences E-1 2Printer Differences Feature 9403 9805 9820 9830 9835 9840 9850 9446 Default configuration packet settings are I n t e r C o n f i g u r a t i o n I n f o r m a t i o nA t u s P o l l i n g I n f o r m a t i o n 4Printer Differences Monarch p 1,4,2 p Batch HeaderN,1 Batch Packet Monospaced Fonts Non-volatile RAMOption 6,1,3,1 p D E Index Packet control characters Security level of P D F417 Guidelines Header Online configuration w orksheet Orksheet overview Feed m ode selection Field IM D Argin adjustm ent selection 2 Data entry prom pts Data entry sources Parity selection Batch packet Calculate check digit option Text field Zero batch packet Scalable font Run length conversion Technical support Test label