Printer Description Display | Monarch 9820, 9835, 9805, 9830

905Illegal interrupt.

906Non-maskable interrupt.

907Low RAM error.

908Non Volatile RAM checksum failure.

909RAM corrupted.

910Warm restart.

911Version string mismatch.

Errors numbered 900-911 occur when you turn on the printer. They may indicate a circuit board failure. Errors numbered 930-940 are errors that may occur during the loading of flash memory. Errors numbered 950-999 indicate a circuit board failure. Call Technical Support if you receive any of these messages.

When a HARD failure (errors 900-999) occurs on the 9403 or 9850 printer, the printer displays WARNING or POWER DOWN on the top line of the keypad display.

If this happens, record the displayed message and turn off the printer. If the problem reoccurs when you turn the printer on again, call Technical Support.

If the problem does not reoccur after you turn your printer on again, reset your printer’s SETUP options. Retransmit your packets.

Printer	Description
Display
WARNING	RAM check failed on power up. Reset
RAM Test Failure	your SETUP options. Transmit your
	packets again.
POWER DOWN	ROM checksum test failed.
ROM Sum Failure

8-24Diagnostics and Errors

Image 190

Monarch 9820, 9835, 9805, 9830 Printer Description Display, RAM check failed on power up. Reset, ROM checksum test failed

Contents

Monarch Printers Canadian D.O.C. Warning Trademarks B L E O F C O N T E N T S Getting StartedPage Iii Creating Graphics Printing Diagnostics and Errors Vii Viii Page Page T T I N G S T a R T E D O u t T h i s M a n u a l F o r e Yo u B e g i n E a t i n g a n M P C L I I F o r m a t P a c k e t Type the following bar code field Type the following format header, in any text editorType the following constant text field Type the following text field I l y S t a r t u p P r o c e d u r e s Sample Batch Packet A r t i n g w i t h a D e s i g n T e r m i n i n g t h e P r i n t a r e a T e r m i n i n g F o r m a t C o n t e n t s6Getting Started A w i n g R o u g h S k e t c h e s I n g S u p p l y L a y o u t G r i d s N s i d e r i n g F i e l d Ty p e s Field Type Description Examples T e r c h a n g i n g P a c k e t s N s i d e r i n g F o n t sI n g t h e F o r m a t Wo r k s h e e t L l i n g i n t h e F o r m a t Wo r k s h e e t 12Getting Started N F I G U R I N G T H E P R I N T E R T t i n g C o m m u n i c a t i o n P a r a m e t e r s O u t D I P S w i t c h e s I n g P a r a l l e l C o m m u n i c a t i o n s I n g a u t o b a u d I n g M P C L I I C o n v e n t i o n s C L I I P u n c t u a t i o n A n d a r d S y n t a x G u i d e l i n e s ‘comment‘ I n g O n l i n e C o n f i g u r a t i o n P a c k e t s N f i g u r a t i o n P a c k e t H e a d e r Syntax A,N,E p Header,ID#,action,device p25,0,0,0 p U,N p F i n i n g t h e S y s t e m S e t u p P a c k e t K i n g P r i n t a d j u s t m e n t sN f i g u r a t i o n S y n t a x G u i d e l i n e s Syntax I,A,powupmode,language,sepon,slashzero, symbolset p A1. a System Setup Packet B1. B Supply Setup Packet 12Configuring the PrinterF i n i n g t h e S u p p l y S e t u p P a c k e t Example I,B,0,0,1,10,50 p F i n i n g t h e P r i n t C o n t r o l P a c k e t 14Configuring the PrinterContrast,printadj,marginadjust Speedadj,phwidth p Cursym,secondary,decimals p 16Configuring the Printer E1. E Control Characters Packet Start of header Left bracket Immediate command character optionalE2. ANSIcd Parameter Comma Separator S e t t i n g C o n t r o l C h a r a c t e r s ?E?~123~044~034~124~125~126~094 p Flowcontrol p DTR defaultBaud,wordlength,stopbits,parity For all printers 20Configuring the Printer F i n i n g t h e B a c k f e e d C o n t r o l P a c k e t Action,dispos,bkfddis p 2 pPage Buffer,device,buffersize p M1. M Memory Configuration Packet M2. buffer Buffer typeTo reallocate in K Enter this amount M3. device Storage type 24Configuring the PrinterBuffer Type 9403 9805 9820 9830/9835 9850 9840 E c k i n g C u r r e n t B u f f e r S i z e s 9403 9805 9830/9835/9840 9850 26Configuring the Printer O u t M e m o r y B u f f e r s Linecount x 50/1024 F f e r a l l o c a t i o n C o n s i d e r a t i o n s F f e r Wo r k s h e e tMake copies of this page to use as a buffer worksheet I n g I m m e d i a t e C o m m a n d s A b l i n g I m m e d i a t e C o m m a n d s N d i n g I m m e d i a t e C o m m a n d s DCd Command ParameterDD or ID or ICd Action Enter C to clear the packet 32Configuring the PrinterE a r i n g P a c k e t s f r o m M e m o r y SD or Font#,action,device p I n g t h e F o n t P a c k e tClears Format #1 from volatile RAM Device Storage device. Options Cell Height 34Configuring the PrinterInter-Character Gap Type SpacingMonospaced 0 or proportional Bitmapped 0 or scalable I n g t h e F l a s h U p l o a d P a c k e t F,E,200,200,FMT1 p 5,A,F,E,400,200,FMT5 p A s h C o n s i d e r a t i o n s 38Configuring the PrinterL o a d i n g F o r m a t H e a d e r I n f o r m a t i o n Header,format#,action,device p Selects format1 and returns the following to the host Selects all formats in memory and returns the followingH,Z p 40Configuring the Printer F I N I N G F I E L D S Format Header begins a format file F i n i n g t h e F o r m a t H e a d e r2Defining Fields Gap,font,hgt mag,wid mag,color,alignment F i n i n g Te x t F i e l d sField#,# of char,fix/var,row,column Char rot,field rot,sym set p 4Defining Fields Printer Unit of Measure Row or Column or End Row End Column OCRA-like ReducedBold CG Triumvirate 6Defining Fields T12. alignment Example T,2,10,V,250,50,0,1,1,1,B,C,0,0,0 p F i n i n g B a r code F i e l d s Each bar code field requires a separate definition 10Defining Fields Left/Center/Right-Justified Fields Balanced FieldsBar Code Number of Characters Fixed or Printer Unit of Measure Row or Column or End Row End Column 12Defining Fields B7. font Bar code. Options Set 3 D P I B a r code D e n s i t i e sDots/mils Available 14Defining Fields Alphanum 0 D P I B a r code D e n s i t i e s 16Defining Fields Row Height Aspect Data Appearance Char Set Bar code DensitySelector Width 18Defining Fields Defining Fields F i n i n g N o n P r i n t a b l e Te x t F i e l d s Field#,# of char p F i n i n g C o n s t a n t Te x t F i e l d sField Data Field Type 20 p C1. C 22Defining FieldsC2. row C7. wid mag C6. hgt magC8. color 24Defining Fields Example C,30,10,0,1,1,1,B,L,0,0,MADE in USA,0 p 26Defining Fields F i n i n g L i n e F i e l d sN e Ty p e s Type,row,column,angle/end row,length L5. angle/ If Using Segments end row L6. length/ If Using Segments end col Q1. Q F i n i n g B o x F i e l d sQ2. row Example Q,240,30,270,150,3, p F I N I N G F I E L D O P T I O N S S t r i c t i o n s P l y i n g F i e l d O p t i o n sM b i n i n g F i e l d O p t i o n s 2Defining Field Options Fixed char p T i o n 1 F i x e d D a t a%$ p Charcode p T i o n 2 D a t a Ty p e R e s t r i c t i o n sR1. R Option Header Restricts the field data to letters only A-Z or a-z T i o n 3 D a t a E n t r y Te m p l a t e sCode,chars p T i o n 4 C o p y D a t a Start,copy code p R g i n g F i e l d sSrc fld,src start,# to copy,dest Field Option Header B F i e l d s 203 Non-printable 339 Text Allows data to be entered from the keypad T i o n 5 D e f i n e D a t a E n t r y S o u r c e sCode p 20,prompt p T i o n 2 0 D e f i n e D a t a E n t r y P r o m p t s20,Order Number p Pads data with an X on the left side of the field T i o n 3 0 P a d d i n g D a t aM p l e U s e f o r P a d d i n g 30,L/R,character p 31,gen/ver,check digit # p T i o n 3 1 C a l c u l a t e C h e c k D i g i tR3. gen/ver Enter G to generate a check digit 42,appearance code p T i o n 4 2 P r i c e F i e l d42,1 p Widespace p T i o n 5 0 B a r code D e n s i t y50,narrow,wide,gap,narspace 50,4,8,4,4,8 p 51,2,S p 51,security,stand/default pIndicates Option T i o n 5 2 P D F 4 1 7 W i d t h / L e n g t h 52,row/column,dimension p16Defining Field Options 60,I/D,amount,l pos,r pos p 60,I,5,1,6 p T i o n 6 1 R e i m a g e F i e l d Selector,action,device,modulus Fldlength,D/P,weights pI n g C h e c k D i g i t s Check Digit Header 1,2,3,4 M o f P r o d u c t s C a l c u l a t i o n20Defining Field Options M o f D i g i t s C a l c u l a t i o n 20 + 2 + 6 + 6 + 16 + 5 + 4 + 3 + 36 = + 0 + 2 + 6 + 6 + 1 + 6 + 5 + 4 + 3 + 3 + 6 = 22Defining Field Options E a T I N G G R a P H I C S E r v i e w o f C o m p l i a n c e L a b e l s Hex Method E r v i e w o f B i t m a p p e d I m a g e sT e r m i n i n g a M e t h o d Run Length S i g n i n g B i t m a p p e d I m a g e s S i g n i n g C o m p l i a n c e L a b e l sE c i a l C o n s i d e r a t i o n s Inches I n g t h e H e x M e t h o dExceeds Limit Assign 1 to every black square and 0 to every white square 6Creating Graphics I n g t h e R u n L e n g t h E n c o d i n g M e t h o d Row 1, position 50 26 on T e r m i n i n g H o w t o S t o r e t h e I m a g e I n g F l a s h I n g Vo l a t i l e R a M I n g N o n v o l a t i l e R a MI n g Te m p o r a r y S t o r a g e S i t i o n i n g t h e G r a p h i c I m a g e E a t i n g a G r a p h i c P a c k e tT h i n t h e G r a p h i c P a c k e t H e a d e r T h i n t h e F i e l d T h i n a F o r m a t F i n i n g t h e G r a p h i c H e a d e rG1. G Graphic Header G5. units 14Creating GraphicsG6. row Row,column,algorithm,data p 99,A,R,G,0,0,0,99Wire pE a t i n g B i t m a p F i e l d s B1. B Bitmap Field B4. algorithm B2. rowB3. column B5. data E a t i n g N e x t B i t m a p F i e l d s Adjdir,adjamt,algorithm,data p 117,24,H,03FFFFFFFFFFFFFFFFFFFC p E a t i n g D u p l i c a t e F i e l d sAdjdir,adjamt,count p 1,2 p M p l e C o m p l i a n c e G r a p h i c P a c k e t Sample compliance graphic packet is shown below M p l e H e x G r a p h i c P a c k e t 20Creating Graphics M p l e R u n L e n g t h G r a p h i c P a c k e t 22Creating Graphics F i n i n g t h e G r a p h i c F i e l d A c i n g t h e G r a p h i c i n a F o r m a tGraphID,row,col,mode,rotation p G4. column G5. modeG3. row G6. rotation M p l e C o m p l i a n c e L a b e l M p l e B i t m a p G r a p h i c I m a g e 26Creating Graphics I N T I N G Page Batch control F i n i n g t h e B a t c h H e a d e rBatch header Batch data 4Printing F i n i n g t h e B a t c h C o n t r o l F i e l dE1. E Batch Control Field 1,4,2,1,4 p F i n i n g B a t c h D a t a F i e l d s C r e m e n t i n g F i e l d s E c i a l P r i n t i n g C o n s i d e r a t i o n sR g e d o r S u b F i e l d s Sample Batch Data with Special Characters Q u e n t i a l M e t h o d W n l o a d i n g M e t h o d s8Printing T c h M e t h o d T c h Q u a n t i t y Z e r o M e t h o d D i f y i n g F o r m a t s T i o n a l E n t r y M e t h o d A T U S P O L L I N G Q u i r y R e s p o n s e Q u i r y R e q u e s t E N QIndicates the printer is offline 2Status Polling Page Q R e f e r e n c e Ta b l e B y t e # Failure Error DataChar Const Comp Corr Online Busy Active Q R e f e r e n c e Ta b l e B y t e # 2 c o n t i n u e d Battery Error Fault Dispense Label Char Const Low Format Waiting Ribbon Stock Online Q R e f e r e n c e Ta b l e B y t e # 3 c o n t i n u e d B R e q u e s t Field Type Valid Options Description Identifier B R e s p o n s e Status1,Status2,FMT-1,BCH-2 Status2 Packet Type Parameter Error NumberField Number FMT-1/BCH-2 Printed,total,FMT-1,BCH-2 Following syntax is the response for a Job 4 request25,FMT-3,Bch-2 Number Meaning 14Status Polling A G N O S T I C S a N D Error S I n t i n g a Te s t L a b e l I n g t h e 9 4 0 3 o r 9 8 5 0 P r i n t e r I n g t h e 9 8 0 5 P r i n t e r Yo u R e c e i v e a n Error M e s s a g e Installed Options Description L l i n g Te c h n i c a l S u p p o r t S e t t i n g P r i n t e r s D i t i o n a l D i a g n o s t i c s I n f o r m a t i o n A d i n g a n Error L a b e l T a Error s Error Description Code Page Page Page Page Page Page Page M m u n i c a t i o n F a i l u r e s Page T a F o r m a t t i n g F a i l u r e s Page Page C h i n e Fault s Page Page Printer Description Display RAM check failed on power up. ResetROM Sum Failure 24Diagnostics and Errors ROM checksum test failed Not enough RAM for system. Reset your Timer test failedTimer Failure Low System RAM Setup options. Transmit your packets Again 26Diagnostics and Errors I N T E R O P T I M I Z AT I O N J u s t i n g t h e P r i n t Q u a l i t y Dark Light D u c i n g I m a g i n g T i m e 4Printer Optimization T h F o r m a t s N e r a l F o r m a t T i p s a n d H i n t sC r e a s i n g T h r o u g h p u t T h P a c k e t s T h B a r codes You can group fields with similar parameters. For exampleT h F i e l d s M P L E SA M p l e U P C a F o r m a t P a c k e t 2Samples Mode Description M p l e M a x i code P a c k e t s D e 0 O b s o l e t e S a m p l e 4Samples D e 2 S a m p l e Samples A-5 D e 3 S a m p l e 6Samples U a r e D a t a M a t r i x P a c k e t M p l e D a t a M a t r i x P a c k e t sC t a n g u l a r D a t a M a t r i x P a c k e t M p l e C o m p l i a n c e P a c k e t 8Samples Samples A-9 10Samples M p l e F o r m a t P a c k e t Samples A-11 Sample Zero Batch Packet 12Samples M p l e D a t a E n t r y F o r m a t P a c k e t 14Samples N T S Bold Font Standard Font2Fonts CG Triumvirate Font 9pt These samples were printed using CodeCG Triumvirate Bold Font Fonts B-3 4Fonts T m a p F o n t I n f o r m a t i o n F TA F o n t 7 2 a n d F o n t 7 3 C h a r a c t e r s I n g 3 0 0 D P N o s p a c e d F o n t M a g n i f i c a t i o nI n g 2 0 3 D P Width Mag Standard Reduced Bold Fonts B-7 8Fonts Fonts B-9 I g h t M a g n i f i c a t i o n 2 0 3 D P O p o r t i o n a l F o n t M a g n i f i c a t i o nTr i u m v i r a t e B o l d 9 p t 0 3 D P Fonts I g h t M a g n i f i c a t i o n 3 0 0 D P Tr i u m v i r a t e B o l d 9 p t 0 0 D PFonts B-11 I g h t M a g i n f i c a t i o n 2 0 3 D P Tr i u m v i r a t e 6 p t 0 0 D P Tr i u m v i r a t e 7 p t 0 0 D P Tr i u m v i r a t e 7 p t 0 3 D PFonts B-13 Tr i u m v i r a t e 9 p t 0 3 D P Tr i u m v i r a t e 1 1 p t 0 3 D P Tr i u m v i r a t e 9 p t 0 0 D PFonts B-15 Tr i u m v i r a t e 1 1 p t 0 0 D P Tr i u m v i r a t e 1 5 p t 0 3 D P Fonts B-17 Tr i u m v i r a t e 1 5 p t 0 0 D P A l a b l e / Tr u e Ty p e F o n t I n f o r m a t i o n R m a t C o n s i d e r a t i o n s O u t t h e S c a l a b l e F o n t 5 Font Supported Code Pages W n l o a d i n g Tr u e Ty p e F o n t s 9 8 4 0 / 9 8 5 I n g a s i a n 2 B y t e Tr u e Ty p e F o n t s 9 8 5 C e n s i n g Yo u r F o n t s Fonts B-23 500 I n g F o n t N u m b e r s i n F o r m a t s100 1000 Example Fonts P p o r t e d S y m b o l S e t s a n d code P a g e s L e c t i n g t h e I n t e r n a l S y m b o l S e t T e r i n g E x t e n d e d C h a r a c t e r s Use Ansi when you want to use proportionally spaced fontsI n g code 1 2 8 F u n c t i o n codes L e c t i n g t h e a N S I S y m b o l S e t Symbol Sets/Code Pages C-3 T e r n a l S y m b o l S e t 4Symbol Sets/Code Pages S I S y m b o l S e t L d C h a r a c t e r S e t Symbol Sets/Code Pages C-5 6Symbol Sets/Code Pages Symbol Sets/Code Pages C-7 Code P a g e 8 5 0 L a t i n Code P a g e 8 5 2 L a t i n 8Symbol Sets/Code Pages Symbol Sets/Code Pages C-9 10Symbol Sets/Code Pages Symbol Sets/Code Pages C-11 12Symbol Sets/Code Pages Symbol Sets/Code Pages C-13 14Symbol Sets/Code Pages Char Hex Decimal Symbol Sets/Code Pages C-15 16Symbol Sets/Code Pages Symbol Sets/Code Pages C-17 N a r y t o H e x C o n v e r s i o n C h a r t 18Symbol Sets/Code Pages Symbol Sets/Code Pages C-19 20Symbol Sets/Code Pages B l a c k D o t s Symbol Sets/Code Pages C-21T t o R u n L e n g t h E n c o d i n g C h a r t F W h i t e D o t s 22Symbol Sets/Code Pages R M AT D E S I G N T O O L S L i n e C o n f i g u r a t i o n Wo r k s h e e t Control Characters T c h Wo r k s h e e t Batch Control Continuation E c k D i g i t Wo r k s h e e t Supply Layout Inches 203 200 190 180 170 160 150 140 130 120 110 100 192 288 384 480 576 672 768 806 102 203 305 406 508 609 711 812 853 Supply Layout dpi 300 102 203 305 406 508 609 711 812 Format Sample I n t e r C o m p a r i s o n Feature 9403 9805 9820 9830 9835 9840 9850 9446Printer Differences E-1 2Printer Differences Feature 9403 9805 9820 9830 9835 9840 9850 9446 A t u s P o l l i n g I n f o r m a t i o n Default configuration packet settings areI n t e r C o n f i g u r a t i o n I n f o r m a t i o n 4Printer Differences N,1 Monarch p1,4,2 p Batch Header Batch Packet Option Monospaced FontsNon-volatile RAM 6,1,3,1 p D E Index Packet control characters Security level of P D F417 Guidelines Header Online configuration w orksheet Orksheet overview Feed m ode selection Field IM D Argin adjustm ent selection 2 Data entry prom pts Data entry sources Parity selection Batch packet Calculate check digit option Text field Zero batch packet Scalable font Run length conversion Technical support Test label