Yo u R e c e i v e a n Error M e s s a g e | Monarch 9820, 9835

R e a d i n g a 9 8 2 0 / 9 8 3 0 / 9 8 3 5 / 9 8 4 0 / 9 8 5 0 Te s t L a b e l

The 9820/9830/9835/9840/9850 first label shows the printer’s configuration by packet (A-M). See Chapter 2, "Configuring the Printer," for more information. The lines beginning with M show the printer’s memory allocation, which can be changed. The units for supply position, etc. are displayed in dots, even if you entered them in English or Metric units.

The second label shows the model number, software version, total number of inches printed, number of inches printed by current printhead, voltage, print contrast, printhead resistance, number of bad dots, installed options (see the following table), and DIP switch settings. The test label for the 9830, 9835, 9840, and 9850 printers show an inch count for the high energy ribbon. Refer to your Operator’s Handbook for information about the DIP switch settings. The one-dot rule line at the bottom of the test label indicates the vertical 0,0 point.

Installed Options	Description

C	Cutter (Knife)

M	256K memory expansion

P	Peel mode

R	RS-232 option (Keypad)

S	Stacker

V	Verifier

X	Version 5.2 Sensing system

I f Yo u R e c e i v e a n E r r o r M e s s a g e

Any time you receive a message that is not described in this manual, or the recommended action does not solve the problem, call Technical Support. Some errors are the result of communication problems. In this case, reset your printer and reboot your computer. If you change any of the online configuration packets, resend the format packet to the printer, so the configuration changes take effect.

8-4Diagnostics and Errors

Image 170

Monarch 9820, 9835, 9805, 9830 manual Yo u R e c e i v e a n Error M e s s a g e, Installed Options Description

Contents

Monarch Printers Canadian D.O.C. Warning Trademarks B L E O F C O N T E N T S Getting StartedPage Iii Creating Graphics Printing Diagnostics and Errors Vii Viii Page Page T T I N G S T a R T E D O u t T h i s M a n u a l F o r e Yo u B e g i n E a t i n g a n M P C L I I F o r m a t P a c k e t Type the following bar code field Type the following format header, in any text editorType the following constant text field Type the following text field I l y S t a r t u p P r o c e d u r e s Sample Batch Packet A r t i n g w i t h a D e s i g n 6Getting Started T e r m i n i n g F o r m a t C o n t e n t sT e r m i n i n g t h e P r i n t a r e a A w i n g R o u g h S k e t c h e s I n g S u p p l y L a y o u t G r i d s N s i d e r i n g F i e l d Ty p e s Field Type Description Examples I n g t h e F o r m a t Wo r k s h e e t N s i d e r i n g F o n t sT e r c h a n g i n g P a c k e t s L l i n g i n t h e F o r m a t Wo r k s h e e t 12Getting Started N F I G U R I N G T H E P R I N T E R T t i n g C o m m u n i c a t i o n P a r a m e t e r s O u t D I P S w i t c h e s I n g P a r a l l e l C o m m u n i c a t i o n s I n g a u t o b a u d I n g M P C L I I C o n v e n t i o n s C L I I P u n c t u a t i o n A n d a r d S y n t a x G u i d e l i n e s ‘comment‘ I n g O n l i n e C o n f i g u r a t i o n P a c k e t s N f i g u r a t i o n P a c k e t H e a d e r Syntax 25,0,0,0 p Header,ID#,action,device pA,N,E p U,N p N f i g u r a t i o n S y n t a x G u i d e l i n e s K i n g P r i n t a d j u s t m e n t sF i n i n g t h e S y s t e m S e t u p P a c k e t Syntax I,A,powupmode,language,sepon,slashzero, symbolset p A1. a System Setup Packet F i n i n g t h e S u p p l y S e t u p P a c k e t 12Configuring the PrinterB1. B Supply Setup Packet Example I,B,0,0,1,10,50 p F i n i n g t h e P r i n t C o n t r o l P a c k e t 14Configuring the PrinterContrast,printadj,marginadjust Speedadj,phwidth p Cursym,secondary,decimals p 16Configuring the Printer E1. E Control Characters Packet Start of header Left bracket Immediate command character optionalE2. ANSIcd Parameter Comma Separator S e t t i n g C o n t r o l C h a r a c t e r s ?E?~123~044~034~124~125~126~094 p Flowcontrol p DTR defaultBaud,wordlength,stopbits,parity For all printers 20Configuring the Printer F i n i n g t h e B a c k f e e d C o n t r o l P a c k e t Action,dispos,bkfddis p 2 pPage To reallocate in K Enter this amount M1. M Memory Configuration Packet M2. buffer Buffer typeBuffer,device,buffersize p Buffer Type 9403 9805 9820 9830/9835 9850 9840 24Configuring the PrinterM3. device Storage type E c k i n g C u r r e n t B u f f e r S i z e s 9403 9805 9830/9835/9840 9850 26Configuring the Printer O u t M e m o r y B u f f e r s Linecount x 50/1024 Make copies of this page to use as a buffer worksheet F f e r Wo r k s h e e tF f e r a l l o c a t i o n C o n s i d e r a t i o n s I n g I m m e d i a t e C o m m a n d s A b l i n g I m m e d i a t e C o m m a n d s N d i n g I m m e d i a t e C o m m a n d s DCd Command ParameterDD or ID or ICd Action Enter C to clear the packet 32Configuring the PrinterE a r i n g P a c k e t s f r o m M e m o r y SD or Font#,action,device p I n g t h e F o n t P a c k e tClears Format #1 from volatile RAM Device Storage device. Options Inter-Character Gap 34Configuring the PrinterCell Height Type SpacingMonospaced 0 or proportional Bitmapped 0 or scalable I n g t h e F l a s h U p l o a d P a c k e t F,E,200,200,FMT1 p 5,A,F,E,400,200,FMT5 p A s h C o n s i d e r a t i o n s 38Configuring the PrinterL o a d i n g F o r m a t H e a d e r I n f o r m a t i o n Header,format#,action,device p H,Z p Selects all formats in memory and returns the followingSelects format1 and returns the following to the host 40Configuring the Printer F I N I N G F I E L D S 2Defining Fields F i n i n g t h e F o r m a t H e a d e rFormat Header begins a format file Gap,font,hgt mag,wid mag,color,alignment F i n i n g Te x t F i e l d sField#,# of char,fix/var,row,column Char rot,field rot,sym set p 4Defining Fields Printer Unit of Measure Row or Column or End Row End Column OCRA-like ReducedBold CG Triumvirate 6Defining Fields T12. alignment Example T,2,10,V,250,50,0,1,1,1,B,C,0,0,0 p F i n i n g B a r code F i e l d s Each bar code field requires a separate definition Bar Code Number of Characters Fixed or Left/Center/Right-Justified Fields Balanced Fields10Defining Fields Printer Unit of Measure Row or Column or End Row End Column 12Defining Fields B7. font Bar code. Options Dots/mils Available 3 D P I B a r code D e n s i t i e sSet 14Defining Fields Alphanum 0 D P I B a r code D e n s i t i e s 16Defining Fields Selector Width Bar code DensityRow Height Aspect Data Appearance Char Set 18Defining Fields Defining Fields F i n i n g N o n P r i n t a b l e Te x t F i e l d s Field#,# of char p F i n i n g C o n s t a n t Te x t F i e l d sField Data Field Type 20 p C2. row 22Defining FieldsC1. C C8. color C6. hgt magC7. wid mag 24Defining Fields Example C,30,10,0,1,1,1,B,L,0,0,MADE in USA,0 p 26Defining Fields F i n i n g L i n e F i e l d sN e Ty p e s Type,row,column,angle/end row,length L5. angle/ If Using Segments end row L6. length/ If Using Segments end col Q2. row F i n i n g B o x F i e l d sQ1. Q Example Q,240,30,270,150,3, p F I N I N G F I E L D O P T I O N S S t r i c t i o n s P l y i n g F i e l d O p t i o n sM b i n i n g F i e l d O p t i o n s 2Defining Field Options %$ p T i o n 1 F i x e d D a t aFixed char p R1. R Option Header T i o n 2 D a t a Ty p e R e s t r i c t i o n sCharcode p Code,chars p T i o n 3 D a t a E n t r y Te m p l a t e sRestricts the field data to letters only A-Z or a-z T i o n 4 C o p y D a t a Start,copy code p R g i n g F i e l d sSrc fld,src start,# to copy,dest Field Option Header B F i e l d s 203 Non-printable 339 Text Code p T i o n 5 D e f i n e D a t a E n t r y S o u r c e sAllows data to be entered from the keypad 20,Order Number p T i o n 2 0 D e f i n e D a t a E n t r y P r o m p t s20,prompt p Pads data with an X on the left side of the field T i o n 3 0 P a d d i n g D a t aM p l e U s e f o r P a d d i n g 30,L/R,character p R3. gen/ver Enter G to generate a check digit T i o n 3 1 C a l c u l a t e C h e c k D i g i t31,gen/ver,check digit # p 42,1 p T i o n 4 2 P r i c e F i e l d42,appearance code p Widespace p T i o n 5 0 B a r code D e n s i t y50,narrow,wide,gap,narspace 50,4,8,4,4,8 p Indicates Option 51,security,stand/default p51,2,S p 16Defining Field Options 52,row/column,dimension pT i o n 5 2 P D F 4 1 7 W i d t h / L e n g t h 60,I/D,amount,l pos,r pos p 60,I,5,1,6 p T i o n 6 1 R e i m a g e F i e l d Selector,action,device,modulus Fldlength,D/P,weights pI n g C h e c k D i g i t s Check Digit Header 20Defining Field Options M o f P r o d u c t s C a l c u l a t i o n1,2,3,4 M o f D i g i t s C a l c u l a t i o n 20 + 2 + 6 + 6 + 16 + 5 + 4 + 3 + 36 = + 0 + 2 + 6 + 6 + 1 + 6 + 5 + 4 + 3 + 3 + 6 = 22Defining Field Options E a T I N G G R a P H I C S E r v i e w o f C o m p l i a n c e L a b e l s Hex Method E r v i e w o f B i t m a p p e d I m a g e sT e r m i n i n g a M e t h o d Run Length E c i a l C o n s i d e r a t i o n s S i g n i n g C o m p l i a n c e L a b e l sS i g n i n g B i t m a p p e d I m a g e s Inches I n g t h e H e x M e t h o dExceeds Limit Assign 1 to every black square and 0 to every white square 6Creating Graphics I n g t h e R u n L e n g t h E n c o d i n g M e t h o d Row 1, position 50 26 on T e r m i n i n g H o w t o S t o r e t h e I m a g e I n g F l a s h I n g Te m p o r a r y S t o r a g e I n g N o n v o l a t i l e R a MI n g Vo l a t i l e R a M T h i n t h e G r a p h i c P a c k e t H e a d e r E a t i n g a G r a p h i c P a c k e tS i t i o n i n g t h e G r a p h i c I m a g e T h i n t h e F i e l d G1. G Graphic Header F i n i n g t h e G r a p h i c H e a d e rT h i n a F o r m a t G6. row 14Creating GraphicsG5. units Row,column,algorithm,data p 99,A,R,G,0,0,0,99Wire pE a t i n g B i t m a p F i e l d s B1. B Bitmap Field B4. algorithm B2. rowB3. column B5. data E a t i n g N e x t B i t m a p F i e l d s Adjdir,adjamt,algorithm,data p 117,24,H,03FFFFFFFFFFFFFFFFFFFC p E a t i n g D u p l i c a t e F i e l d sAdjdir,adjamt,count p 1,2 p M p l e C o m p l i a n c e G r a p h i c P a c k e t Sample compliance graphic packet is shown below M p l e H e x G r a p h i c P a c k e t 20Creating Graphics M p l e R u n L e n g t h G r a p h i c P a c k e t 22Creating Graphics GraphID,row,col,mode,rotation p A c i n g t h e G r a p h i c i n a F o r m a tF i n i n g t h e G r a p h i c F i e l d G4. column G5. modeG3. row G6. rotation M p l e C o m p l i a n c e L a b e l M p l e B i t m a p G r a p h i c I m a g e 26Creating Graphics I N T I N G Page Batch control F i n i n g t h e B a t c h H e a d e rBatch header Batch data E1. E Batch Control Field F i n i n g t h e B a t c h C o n t r o l F i e l d4Printing 1,4,2,1,4 p F i n i n g B a t c h D a t a F i e l d s C r e m e n t i n g F i e l d s E c i a l P r i n t i n g C o n s i d e r a t i o n sR g e d o r S u b F i e l d s Sample Batch Data with Special Characters 8Printing W n l o a d i n g M e t h o d sQ u e n t i a l M e t h o d T c h M e t h o d T c h Q u a n t i t y Z e r o M e t h o d D i f y i n g F o r m a t s T i o n a l E n t r y M e t h o d A T U S P O L L I N G Indicates the printer is offline 2Status Polling Q u i r y R e q u e s t E N QQ u i r y R e s p o n s e Page Char Const Comp Corr Online Busy Active Failure Error DataQ R e f e r e n c e Ta b l e B y t e # Q R e f e r e n c e Ta b l e B y t e # 2 c o n t i n u e d Battery Error Fault Dispense Label Char Const Low Format Waiting Ribbon Stock Online Q R e f e r e n c e Ta b l e B y t e # 3 c o n t i n u e d B R e q u e s t Field Type Valid Options Description Identifier B R e s p o n s e Status1,Status2,FMT-1,BCH-2 Status2 Packet Type Parameter Error NumberField Number FMT-1/BCH-2 25,FMT-3,Bch-2 Following syntax is the response for a Job 4 requestPrinted,total,FMT-1,BCH-2 Number Meaning 14Status Polling A G N O S T I C S a N D Error S I n t i n g a Te s t L a b e l I n g t h e 9 4 0 3 o r 9 8 5 0 P r i n t e r I n g t h e 9 8 0 5 P r i n t e r Yo u R e c e i v e a n Error M e s s a g e Installed Options Description L l i n g Te c h n i c a l S u p p o r t S e t t i n g P r i n t e r s D i t i o n a l D i a g n o s t i c s I n f o r m a t i o n A d i n g a n Error L a b e l T a Error s Error Description Code Page Page Page Page Page Page Page M m u n i c a t i o n F a i l u r e s Page T a F o r m a t t i n g F a i l u r e s Page Page C h i n e Fault s Page Page Printer Description Display RAM check failed on power up. ResetROM Sum Failure 24Diagnostics and Errors ROM checksum test failed Not enough RAM for system. Reset your Timer test failedTimer Failure Low System RAM Setup options. Transmit your packets Again 26Diagnostics and Errors I N T E R O P T I M I Z AT I O N J u s t i n g t h e P r i n t Q u a l i t y Dark Light D u c i n g I m a g i n g T i m e 4Printer Optimization T h F o r m a t s N e r a l F o r m a t T i p s a n d H i n t sC r e a s i n g T h r o u g h p u t T h P a c k e t s T h F i e l d s You can group fields with similar parameters. For exampleT h B a r codes M P L E SA M p l e U P C a F o r m a t P a c k e t 2Samples Mode Description M p l e M a x i code P a c k e t s D e 0 O b s o l e t e S a m p l e 4Samples D e 2 S a m p l e Samples A-5 D e 3 S a m p l e 6Samples C t a n g u l a r D a t a M a t r i x P a c k e t M p l e D a t a M a t r i x P a c k e t sU a r e D a t a M a t r i x P a c k e t M p l e C o m p l i a n c e P a c k e t 8Samples Samples A-9 10Samples M p l e F o r m a t P a c k e t Samples A-11 Sample Zero Batch Packet 12Samples M p l e D a t a E n t r y F o r m a t P a c k e t 14Samples N T S 2Fonts Standard FontBold Font CG Triumvirate Font 9pt These samples were printed using CodeCG Triumvirate Bold Font Fonts B-3 4Fonts T m a p F o n t I n f o r m a t i o n F TA F o n t 7 2 a n d F o n t 7 3 C h a r a c t e r s I n g 3 0 0 D P N o s p a c e d F o n t M a g n i f i c a t i o nI n g 2 0 3 D P Width Mag Standard Reduced Bold Fonts B-7 8Fonts Fonts B-9 I g h t M a g n i f i c a t i o n 2 0 3 D P O p o r t i o n a l F o n t M a g n i f i c a t i o nTr i u m v i r a t e B o l d 9 p t 0 3 D P Fonts Fonts B-11 Tr i u m v i r a t e B o l d 9 p t 0 0 D PI g h t M a g n i f i c a t i o n 3 0 0 D P I g h t M a g i n f i c a t i o n 2 0 3 D P Tr i u m v i r a t e 6 p t 0 0 D P Fonts B-13 Tr i u m v i r a t e 7 p t 0 3 D PTr i u m v i r a t e 7 p t 0 0 D P Tr i u m v i r a t e 9 p t 0 3 D P Fonts B-15 Tr i u m v i r a t e 9 p t 0 0 D PTr i u m v i r a t e 1 1 p t 0 3 D P Tr i u m v i r a t e 1 1 p t 0 0 D P Tr i u m v i r a t e 1 5 p t 0 3 D P Fonts B-17 Tr i u m v i r a t e 1 5 p t 0 0 D P A l a b l e / Tr u e Ty p e F o n t I n f o r m a t i o n R m a t C o n s i d e r a t i o n s O u t t h e S c a l a b l e F o n t 5 Font Supported Code Pages W n l o a d i n g Tr u e Ty p e F o n t s 9 8 4 0 / 9 8 5 I n g a s i a n 2 B y t e Tr u e Ty p e F o n t s 9 8 5 C e n s i n g Yo u r F o n t s Fonts B-23 500 I n g F o n t N u m b e r s i n F o r m a t s100 1000 Example Fonts P p o r t e d S y m b o l S e t s a n d code P a g e s L e c t i n g t h e I n t e r n a l S y m b o l S e t T e r i n g E x t e n d e d C h a r a c t e r s Use Ansi when you want to use proportionally spaced fontsI n g code 1 2 8 F u n c t i o n codes L e c t i n g t h e a N S I S y m b o l S e t Symbol Sets/Code Pages C-3 T e r n a l S y m b o l S e t 4Symbol Sets/Code Pages S I S y m b o l S e t L d C h a r a c t e r S e t Symbol Sets/Code Pages C-5 6Symbol Sets/Code Pages Symbol Sets/Code Pages C-7 Code P a g e 8 5 0 L a t i n Code P a g e 8 5 2 L a t i n 8Symbol Sets/Code Pages Symbol Sets/Code Pages C-9 10Symbol Sets/Code Pages Symbol Sets/Code Pages C-11 12Symbol Sets/Code Pages Symbol Sets/Code Pages C-13 14Symbol Sets/Code Pages Char Hex Decimal Symbol Sets/Code Pages C-15 16Symbol Sets/Code Pages Symbol Sets/Code Pages C-17 N a r y t o H e x C o n v e r s i o n C h a r t 18Symbol Sets/Code Pages Symbol Sets/Code Pages C-19 20Symbol Sets/Code Pages B l a c k D o t s Symbol Sets/Code Pages C-21T t o R u n L e n g t h E n c o d i n g C h a r t F W h i t e D o t s 22Symbol Sets/Code Pages R M AT D E S I G N T O O L S L i n e C o n f i g u r a t i o n Wo r k s h e e t Control Characters T c h Wo r k s h e e t Batch Control Continuation E c k D i g i t Wo r k s h e e t Supply Layout Inches 203 200 190 180 170 160 150 140 130 120 110 100 192 288 384 480 576 672 768 806 102 203 305 406 508 609 711 812 853 Supply Layout dpi 300 102 203 305 406 508 609 711 812 Format Sample Printer Differences E-1 Feature 9403 9805 9820 9830 9835 9840 9850 9446I n t e r C o m p a r i s o n 2Printer Differences Feature 9403 9805 9820 9830 9835 9840 9850 9446 A t u s P o l l i n g I n f o r m a t i o n Default configuration packet settings areI n t e r C o n f i g u r a t i o n I n f o r m a t i o n 4Printer Differences N,1 Monarch p1,4,2 p Batch Header Batch Packet Option Monospaced FontsNon-volatile RAM 6,1,3,1 p D E Index Packet control characters Security level of P D F417 Guidelines Header Online configuration w orksheet Orksheet overview Feed m ode selection Field IM D Argin adjustm ent selection 2 Data entry prom pts Data entry sources Parity selection Batch packet Calculate check digit option Text field Zero batch packet Scalable font Run length conversion Technical support Test label