Monarch 9805, 9835, 9820, 9830 guide

765The printhead has less than 4 bad dots. The printer can shift bar code fields to avoid bad dots. You may need to press CLEAR (ESCAPE/CLEAR) to continue printing. Print a test label to confirm the number of bad dots.

768Printhead has more than 10 bad dots or is not connected. Make sure the printhead is connected and if necessary, call Customer Service to order a new printhead or printhead kit.

770The print motor is not ready. Call Technical Support.

771The format specified by the application was not found. Reload your application and format, and try again. If the problem continues, call Technical Support.

790Wait until the printer is idle (no batch waiting to print or not receiving data) before you send any packets. This error may occur when you try to print a test label if the printer is busy.

791The printer has an error pending. Turn off the printer. Wait 15 seconds and turn it back on. Resend the packets. If the problem continues, call Technical Support.

792The printer is not initialized. Call Technical Support.

793The printer job queue is full. Turn off the printer. Wait 15 seconds and turn it back on. Resend the packets. If the problem continues, call Technical Support.

900RAM test failure.

901ROM/EPROM checksum failure.

902Software timer failure.

903Software interrupt failure.

Diagnostics and Errors 8-23

Image 189

Monarch 9805, 9835, 9820, 9830 manual

Contents

Monarch Printers Trademarks Canadian D.O.C. Warning Getting Started B L E O F C O N T E N T SPage Iii Creating Graphics Printing Diagnostics and Errors Vii Viii Page Page O u t T h i s M a n u a l T T I N G S T a R T E D E a t i n g a n M P C L I I F o r m a t P a c k e t F o r e Yo u B e g i n Type the following constant text field Type the following format header, in any text editorType the following bar code field Type the following text field Sample Batch Packet I l y S t a r t u p P r o c e d u r e s A r t i n g w i t h a D e s i g n T e r m i n i n g F o r m a t C o n t e n t s T e r m i n i n g t h e P r i n t a r e a6Getting Started A w i n g R o u g h S k e t c h e s I n g S u p p l y L a y o u t G r i d s Field Type Description Examples N s i d e r i n g F i e l d Ty p e s N s i d e r i n g F o n t s T e r c h a n g i n g P a c k e t sI n g t h e F o r m a t Wo r k s h e e t L l i n g i n t h e F o r m a t Wo r k s h e e t 12Getting Started N F I G U R I N G T H E P R I N T E R O u t D I P S w i t c h e s T t i n g C o m m u n i c a t i o n P a r a m e t e r s I n g a u t o b a u d I n g P a r a l l e l C o m m u n i c a t i o n s C L I I P u n c t u a t i o n I n g M P C L I I C o n v e n t i o n s ‘comment‘ A n d a r d S y n t a x G u i d e l i n e s I n g O n l i n e C o n f i g u r a t i o n P a c k e t s Syntax N f i g u r a t i o n P a c k e t H e a d e r Header,ID#,action,device p A,N,E p25,0,0,0 p U,N p K i n g P r i n t a d j u s t m e n t s F i n i n g t h e S y s t e m S e t u p P a c k e tN f i g u r a t i o n S y n t a x G u i d e l i n e s A1. a System Setup Packet Syntax I,A,powupmode,language,sepon,slashzero, symbolset p 12Configuring the Printer B1. B Supply Setup PacketF i n i n g t h e S u p p l y S e t u p P a c k e t Example I,B,0,0,1,10,50 p Contrast,printadj,marginadjust 14Configuring the PrinterF i n i n g t h e P r i n t C o n t r o l P a c k e t Speedadj,phwidth p Cursym,secondary,decimals p E1. E Control Characters Packet 16Configuring the Printer E2. ANSIcd Immediate command character optionalStart of header Left bracket Parameter Comma Separator ?E?~123~044~034~124~125~126~094 p S e t t i n g C o n t r o l C h a r a c t e r s Baud,wordlength,stopbits,parity DTR defaultFlowcontrol p For all printers F i n i n g t h e B a c k f e e d C o n t r o l P a c k e t 20Configuring the Printer 2 p Action,dispos,bkfddis pPage M1. M Memory Configuration Packet M2. buffer Buffer type Buffer,device,buffersize pTo reallocate in K Enter this amount 24Configuring the Printer M3. device Storage typeBuffer Type 9403 9805 9820 9830/9835 9850 9840 9403 9805 9830/9835/9840 9850 E c k i n g C u r r e n t B u f f e r S i z e s O u t M e m o r y B u f f e r s 26Configuring the Printer Linecount x 50/1024 F f e r Wo r k s h e e t F f e r a l l o c a t i o n C o n s i d e r a t i o n sMake copies of this page to use as a buffer worksheet I n g I m m e d i a t e C o m m a n d s N d i n g I m m e d i a t e C o m m a n d s A b l i n g I m m e d i a t e C o m m a n d s DD or Command ParameterDCd ID or ICd E a r i n g P a c k e t s f r o m M e m o r y 32Configuring the PrinterAction Enter C to clear the packet SD or Clears Format #1 from volatile RAM I n g t h e F o n t P a c k e tFont#,action,device p Device Storage device. Options 34Configuring the Printer Cell HeightInter-Character Gap Monospaced 0 or proportional SpacingType Bitmapped 0 or scalable I n g t h e F l a s h U p l o a d P a c k e t F,E,200,200,FMT1 p 5,A,F,E,400,200,FMT5 p L o a d i n g F o r m a t H e a d e r I n f o r m a t i o n 38Configuring the PrinterA s h C o n s i d e r a t i o n s Header,format#,action,device p Selects all formats in memory and returns the following Selects format1 and returns the following to the hostH,Z p 40Configuring the Printer F I N I N G F I E L D S F i n i n g t h e F o r m a t H e a d e r Format Header begins a format file2Defining Fields Field#,# of char,fix/var,row,column F i n i n g Te x t F i e l d sGap,font,hgt mag,wid mag,color,alignment Char rot,field rot,sym set p Printer Unit of Measure Row or Column or End Row End Column 4Defining Fields Bold ReducedOCRA-like CG Triumvirate 6Defining Fields T12. alignment Example T,2,10,V,250,50,0,1,1,1,B,C,0,0,0 p Each bar code field requires a separate definition F i n i n g B a r code F i e l d s Left/Center/Right-Justified Fields Balanced Fields 10Defining FieldsBar Code Number of Characters Fixed or Printer Unit of Measure Row or Column or End Row End Column B7. font Bar code. Options 12Defining Fields 3 D P I B a r code D e n s i t i e s SetDots/mils Available 14Defining Fields Alphanum 16Defining Fields 0 D P I B a r code D e n s i t i e s Bar code Density Row Height Aspect Data Appearance Char SetSelector Width 18Defining Fields Defining Fields F i n i n g N o n P r i n t a b l e Te x t F i e l d s Field Data Field Type F i n i n g C o n s t a n t Te x t F i e l d sField#,# of char p 20 p 22Defining Fields C1. CC2. row C6. hgt mag C7. wid magC8. color 24Defining Fields Example C,30,10,0,1,1,1,B,L,0,0,MADE in USA,0 p N e Ty p e s F i n i n g L i n e F i e l d s26Defining Fields Type,row,column,angle/end row,length L5. angle/ If Using Segments end row L6. length/ If Using Segments end col F i n i n g B o x F i e l d s Q1. QQ2. row Example Q,240,30,270,150,3, p F I N I N G F I E L D O P T I O N S M b i n i n g F i e l d O p t i o n s P l y i n g F i e l d O p t i o n sS t r i c t i o n s 2Defining Field Options T i o n 1 F i x e d D a t a Fixed char p%$ p T i o n 2 D a t a Ty p e R e s t r i c t i o n s Charcode pR1. R Option Header T i o n 3 D a t a E n t r y Te m p l a t e s Restricts the field data to letters only A-Z or a-zCode,chars p T i o n 4 C o p y D a t a Src fld,src start,# to copy,dest R g i n g F i e l d sStart,copy code p Field Option Header 203 Non-printable 339 Text B F i e l d s T i o n 5 D e f i n e D a t a E n t r y S o u r c e s Allows data to be entered from the keypadCode p T i o n 2 0 D e f i n e D a t a E n t r y P r o m p t s 20,prompt p20,Order Number p M p l e U s e f o r P a d d i n g T i o n 3 0 P a d d i n g D a t aPads data with an X on the left side of the field 30,L/R,character p T i o n 3 1 C a l c u l a t e C h e c k D i g i t 31,gen/ver,check digit # pR3. gen/ver Enter G to generate a check digit T i o n 4 2 P r i c e F i e l d 42,appearance code p42,1 p 50,narrow,wide,gap,narspace T i o n 5 0 B a r code D e n s i t yWidespace p 50,4,8,4,4,8 p 51,security,stand/default p 51,2,S pIndicates Option 52,row/column,dimension p T i o n 5 2 P D F 4 1 7 W i d t h / L e n g t h16Defining Field Options 60,I,5,1,6 p 60,I/D,amount,l pos,r pos p T i o n 6 1 R e i m a g e F i e l d I n g C h e c k D i g i t s Fldlength,D/P,weights pSelector,action,device,modulus Check Digit Header M o f P r o d u c t s C a l c u l a t i o n 1,2,3,420Defining Field Options 20 + 2 + 6 + 6 + 16 + 5 + 4 + 3 + 36 = M o f D i g i t s C a l c u l a t i o n 22Defining Field Options + 0 + 2 + 6 + 6 + 1 + 6 + 5 + 4 + 3 + 3 + 6 = E a T I N G G R a P H I C S E r v i e w o f C o m p l i a n c e L a b e l s T e r m i n i n g a M e t h o d E r v i e w o f B i t m a p p e d I m a g e sHex Method Run Length S i g n i n g C o m p l i a n c e L a b e l s S i g n i n g B i t m a p p e d I m a g e sE c i a l C o n s i d e r a t i o n s Exceeds I n g t h e H e x M e t h o dInches Limit 6Creating Graphics Assign 1 to every black square and 0 to every white square I n g t h e R u n L e n g t h E n c o d i n g M e t h o d Row 1, position 50 26 on I n g F l a s h T e r m i n i n g H o w t o S t o r e t h e I m a g e I n g N o n v o l a t i l e R a M I n g Vo l a t i l e R a MI n g Te m p o r a r y S t o r a g e E a t i n g a G r a p h i c P a c k e t S i t i o n i n g t h e G r a p h i c I m a g eT h i n t h e G r a p h i c P a c k e t H e a d e r T h i n t h e F i e l d F i n i n g t h e G r a p h i c H e a d e r T h i n a F o r m a tG1. G Graphic Header 14Creating Graphics G5. unitsG6. row E a t i n g B i t m a p F i e l d s 99,A,R,G,0,0,0,99Wire pRow,column,algorithm,data p B1. B Bitmap Field B3. column B2. rowB4. algorithm B5. data Adjdir,adjamt,algorithm,data p E a t i n g N e x t B i t m a p F i e l d s Adjdir,adjamt,count p E a t i n g D u p l i c a t e F i e l d s117,24,H,03FFFFFFFFFFFFFFFFFFFC p 1,2 p Sample compliance graphic packet is shown below M p l e C o m p l i a n c e G r a p h i c P a c k e t 20Creating Graphics M p l e H e x G r a p h i c P a c k e t M p l e R u n L e n g t h G r a p h i c P a c k e t 22Creating Graphics A c i n g t h e G r a p h i c i n a F o r m a t F i n i n g t h e G r a p h i c F i e l dGraphID,row,col,mode,rotation p G3. row G5. modeG4. column G6. rotation M p l e C o m p l i a n c e L a b e l 26Creating Graphics M p l e B i t m a p G r a p h i c I m a g e I N T I N G Page Batch header F i n i n g t h e B a t c h H e a d e rBatch control Batch data F i n i n g t h e B a t c h C o n t r o l F i e l d 4PrintingE1. E Batch Control Field 1,4,2,1,4 p F i n i n g B a t c h D a t a F i e l d s R g e d o r S u b F i e l d s E c i a l P r i n t i n g C o n s i d e r a t i o n sC r e m e n t i n g F i e l d s Sample Batch Data with Special Characters W n l o a d i n g M e t h o d s Q u e n t i a l M e t h o d8Printing T c h Q u a n t i t y Z e r o M e t h o d T c h M e t h o d T i o n a l E n t r y M e t h o d D i f y i n g F o r m a t s A T U S P O L L I N G Q u i r y R e q u e s t E N Q Q u i r y R e s p o n s eIndicates the printer is offline 2Status Polling Page Failure Error Data Q R e f e r e n c e Ta b l e B y t e #Char Const Comp Corr Online Busy Active Q R e f e r e n c e Ta b l e B y t e # 2 c o n t i n u e d Char Const Low Format Waiting Ribbon Stock Online Battery Error Fault Dispense Label Q R e f e r e n c e Ta b l e B y t e # 3 c o n t i n u e d Field Type Valid Options Description Identifier B R e q u e s t Status1,Status2,FMT-1,BCH-2 B R e s p o n s e Packet Type Status2 Field Number Error NumberParameter FMT-1/BCH-2 Following syntax is the response for a Job 4 request Printed,total,FMT-1,BCH-225,FMT-3,Bch-2 Number Meaning 14Status Polling A G N O S T I C S a N D Error S I n g t h e 9 4 0 3 o r 9 8 5 0 P r i n t e r I n t i n g a Te s t L a b e l I n g t h e 9 8 0 5 P r i n t e r Installed Options Description Yo u R e c e i v e a n Error M e s s a g e S e t t i n g P r i n t e r s L l i n g Te c h n i c a l S u p p o r t D i t i o n a l D i a g n o s t i c s I n f o r m a t i o n T a Error s A d i n g a n Error L a b e l Error Description Code Page Page Page Page Page Page Page M m u n i c a t i o n F a i l u r e s Page T a F o r m a t t i n g F a i l u r e s Page Page C h i n e Fault s Page Page ROM Sum Failure 24Diagnostics and Errors RAM check failed on power up. ResetPrinter Description Display ROM checksum test failed Timer Failure Timer test failedNot enough RAM for system. Reset your Low System RAM Setup options. Transmit your packets Again 26Diagnostics and Errors J u s t i n g t h e P r i n t Q u a l i t y I N T E R O P T I M I Z AT I O N Light Dark D u c i n g I m a g i n g T i m e 4Printer Optimization C r e a s i n g T h r o u g h p u t N e r a l F o r m a t T i p s a n d H i n t sT h F o r m a t s T h P a c k e t s You can group fields with similar parameters. For example T h B a r codesT h F i e l d s M P L E SA 2Samples M p l e U P C a F o r m a t P a c k e t M p l e M a x i code P a c k e t s Mode Description 4Samples D e 0 O b s o l e t e S a m p l e Samples A-5 D e 2 S a m p l e 6Samples D e 3 S a m p l e M p l e D a t a M a t r i x P a c k e t s U a r e D a t a M a t r i x P a c k e tC t a n g u l a r D a t a M a t r i x P a c k e t 8Samples M p l e C o m p l i a n c e P a c k e t Samples A-9 10Samples Samples A-11 M p l e F o r m a t P a c k e t 12Samples Sample Zero Batch Packet M p l e D a t a E n t r y F o r m a t P a c k e t 14Samples N T S Standard Font Bold Font2Fonts CG Triumvirate Bold Font These samples were printed using CodeCG Triumvirate Font 9pt Fonts B-3 4Fonts F TA F o n t 7 2 a n d F o n t 7 3 C h a r a c t e r s T m a p F o n t I n f o r m a t i o n I n g 2 0 3 D P N o s p a c e d F o n t M a g n i f i c a t i o nI n g 3 0 0 D P Width Mag Standard Reduced Bold Fonts B-7 8Fonts Fonts B-9 Tr i u m v i r a t e B o l d 9 p t 0 3 D P O p o r t i o n a l F o n t M a g n i f i c a t i o nI g h t M a g n i f i c a t i o n 2 0 3 D P Fonts Tr i u m v i r a t e B o l d 9 p t 0 0 D P I g h t M a g n i f i c a t i o n 3 0 0 D PFonts B-11 Tr i u m v i r a t e 6 p t 0 0 D P I g h t M a g i n f i c a t i o n 2 0 3 D P Tr i u m v i r a t e 7 p t 0 3 D P Tr i u m v i r a t e 7 p t 0 0 D PFonts B-13 Tr i u m v i r a t e 9 p t 0 3 D P Tr i u m v i r a t e 9 p t 0 0 D P Tr i u m v i r a t e 1 1 p t 0 3 D PFonts B-15 Tr i u m v i r a t e 1 1 p t 0 0 D P Fonts B-17 Tr i u m v i r a t e 1 5 p t 0 3 D P Tr i u m v i r a t e 1 5 p t 0 0 D P R m a t C o n s i d e r a t i o n s A l a b l e / Tr u e Ty p e F o n t I n f o r m a t i o n Font Supported Code Pages O u t t h e S c a l a b l e F o n t 5 W n l o a d i n g Tr u e Ty p e F o n t s 9 8 4 0 / 9 8 5 I n g a s i a n 2 B y t e Tr u e Ty p e F o n t s 9 8 5 Fonts B-23 C e n s i n g Yo u r F o n t s 100 I n g F o n t N u m b e r s i n F o r m a t s500 1000 Example Fonts L e c t i n g t h e I n t e r n a l S y m b o l S e t P p o r t e d S y m b o l S e t s a n d code P a g e s I n g code 1 2 8 F u n c t i o n codes Use Ansi when you want to use proportionally spaced fontsT e r i n g E x t e n d e d C h a r a c t e r s L e c t i n g t h e a N S I S y m b o l S e t T e r n a l S y m b o l S e t Symbol Sets/Code Pages C-3 S I S y m b o l S e t L d C h a r a c t e r S e t 4Symbol Sets/Code Pages Symbol Sets/Code Pages C-5 6Symbol Sets/Code Pages Code P a g e 8 5 0 L a t i n Code P a g e 8 5 2 L a t i n Symbol Sets/Code Pages C-7 8Symbol Sets/Code Pages Symbol Sets/Code Pages C-9 10Symbol Sets/Code Pages Symbol Sets/Code Pages C-11 12Symbol Sets/Code Pages Symbol Sets/Code Pages C-13 Char Hex Decimal 14Symbol Sets/Code Pages Symbol Sets/Code Pages C-15 16Symbol Sets/Code Pages N a r y t o H e x C o n v e r s i o n C h a r t Symbol Sets/Code Pages C-17 18Symbol Sets/Code Pages Symbol Sets/Code Pages C-19 20Symbol Sets/Code Pages T t o R u n L e n g t h E n c o d i n g C h a r t Symbol Sets/Code Pages C-21B l a c k D o t s F W h i t e D o t s 22Symbol Sets/Code Pages R M AT D E S I G N T O O L S Control Characters L i n e C o n f i g u r a t i o n Wo r k s h e e t Batch Control Continuation T c h Wo r k s h e e t E c k D i g i t Wo r k s h e e t Supply Layout Inches 200 190 180 170 160 150 140 130 120 110 100 203 102 203 305 406 508 609 711 812 853 192 288 384 480 576 672 768 806 102 203 305 406 508 609 711 812 Supply Layout dpi 300 Format Sample Feature 9403 9805 9820 9830 9835 9840 9850 9446 I n t e r C o m p a r i s o nPrinter Differences E-1 2Printer Differences Feature 9403 9805 9820 9830 9835 9840 9850 9446 I n t e r C o n f i g u r a t i o n I n f o r m a t i o n Default configuration packet settings areA t u s P o l l i n g I n f o r m a t i o n 4Printer Differences 1,4,2 p Batch Header Monarch pN,1 Batch Packet Non-volatile RAM Monospaced FontsOption 6,1,3,1 p Index D E Packet control characters Security level of P D F417 Guidelines Header Online configuration w orksheet Orksheet overview Feed m ode selection Field IM D Argin adjustm ent selection 2 Data entry prom pts Data entry sources Parity selection Batch packet Calculate check digit option Text field Zero batch packet Scalable font Run length conversion Technical support Test label