Troubleshooting | Motorola A925 specification

Troubleshooting

Check these questions first if you have problems with your handset:

Question	Answer
Is your battery	The battery level indicator in the
charged?	status bar should show at least one
	bar (	). If it does not, recharge
	your battery. See “Charging the
	Battery” on page 19.
Do you have a	If necessary, turn off the handset and
valid USIM card	make sure you have inserted a valid
inserted?	USIM card. See “Installing the USIM
	Card” on page 16.
Does the	The signal strength indicator in the
handset have a	status bar should show at least one
network signal?	bar. If it does not, move to an area
	with a stronger signal.
Is the earpiece	While on a call, press the top of the
volume too	Volume key on the left side of the
low?	handset.
Is the other	Your microphone may be muted. See
party unable to	“Muting Microphone” on page 44.
hear you?	Also, make sure that the microphone
	is not blocked by its carrying case or
	a sticker.

Troubleshooting - 127

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Motorola A925 manual Troubleshooting

Contents

Welcome Software Copyright Notice Contents Messages and Email Calling Features Getting More Out of Your Handset Customising Handset SettingsPersonal Organiser Features Contact List News and Entertainment Operational Precautions Safety and General InformationExposure To Radio Frequency RF Energy Body-Worn Operation RF Energy Interference/Compatibility Hearing Aids PacemakersOther Medical Devices Operational Warnings Use While Driving Seizures/Blackouts Symbol Definition Repetitive Motion Injuries 0168 What’s in the Box? Getting Started Optional Accessories Optional FeaturesAbout this Guide Do This Installing the Usim Card Installing the Memory Card Installing the Battery Charging the Battery Battery Use Turning Your Handset On Setting up Your Handset Making a Call Making and Answering CallsAnswering a Call Handset Screen Using Your HandsetSpace Using Navigation Key Using Touchscreen ControlUsing Triangle Key Game Key B Using Game KeysOpening Applications Game Key a Using Your Handset Folders Switching Folders Moving Entry to a Different Folder Filing New Entry in FolderAdding, Renaming, and Deleting Folders Off Gray Idle White Busy Green Status IndicatorsAudio Vibrate On White Off Gray Voicemail waiting Videomail waiting Connected MutedText message Indication State Status Light Handwriting Recognition Entering Text Virtual Keyboard Home Screen Screen ContentsDisplaying Home Screen Tap Home Preferences Personalising Home Screen Opening Phone Application Calling Features Dialling Special Characters Displaying Your Phone NumberMaking a Voice Call Dialling with the Keypad Dialling Stored Phone Numbers Making a Video CallRedialling Failed Voice Calls Making a Video Call to Another Phone Making a Video Call to a Computer Retrying Failed Video Calls Using Automatic RedialTap Settings Call Control Making an Emergency Call Answering Calls Sending Tones Using Speakerphone Adjusting Volume Transferring a Call Using Features While on a Voice CallMuting Microphone Putting a Call on Hold Making Another Call While a Call is Active Switching Between Calls Blocking Video Using Features While on a Video CallJoining Calls in a Grouptalk Adding Calls to a Grouptalk Do This Tap Application Selector bar or Viewing Call HistoryMaking Calls from the History List Clearing the History List Switching Lines Switching to Aeroplane ModeTurning off Call Ringing Hiding your Caller ID Using Optional Network FeaturesUsing Caller ID Using Call Waiting Using Call Diverting Tap the Diverting tab On the Barring tab, tap Change Password Using Call BarringDone Viewing Call Time Information Setting In-Call Timer OptionsTap Settings Call Tracking Monitoring Phone Use Viewing Call Charges Resetting Call Timers Tap Settings Mail numbers Using Voicemail and VideomailStoring Your Voicemail or Videomail Number Tap Phone Call Voicemail or Call Videomail Listening to a Voicemail or Videomail Message Messages and Email Setting up Messaging AccountsTap Connections tab Internet accounts Accounts tab Tap Advanced Tap Connections tab Messaging accounts Email tab Do This Multimedia message and Text message Creating and Sending Messages Opening Messaging ApplicationEmail and Text message Tap Message New MMS Select the type of message that you want to create Do This Saving Sender’s Address as a Contact Receiving and Reading Messages Finding Messages Messaging FoldersFind Tap Edit Preferences Setting Email Preferences Opening Contacts Application Contact List Tap Contacts New Adding Contacts Do This To search for names and company, tap in Names & Company Finding ContactsCommunicating with Contacts Tap Contacts Find Tap Contacts Send As Sending Contact Details Sorting Contacts Creating Owner CardTap Contacts Set as owner card Tap View Change Wallpaper Tap Change Customising Handset SettingsSetting Wallpaper Image Setting Screen Brightness Tap Shortcut Key Setting System SoundsSetting Shortcut Key Tap Sounds Choosing Ringtunes for Messages Tap Settings TonesChoosing Ringtunes Choosing Ringtunes for Calls Tap Ring Tone Manager Installing RingtunesChoosing Vibrate Pattern Ringtune File Formats Tap Select Installing Audio Files as RingtunesInstalling Saved Audio Files as Ringtunes Tap Install Tap Connections tab Bluetooth Connecting a Bluetooth DeviceGetting More Out of Your Handset Setting Description Setting Up a Cable Connection Connecting to a ComputerInstalling A925 Desktop Suite Setting Up a Connection Configuring the Settings Using Remote SynchronisationUsing A925 Desktop Suite Setting Up Your Account Downloading Applications from Web Installing Applications on the Handset Downloading Application from Computer Downloading Application from Email or Multimedia message Downloading Application from Memory Card Tap Launcher Install Calendar Personal Organiser FeaturesAdding a Calendar Entry Tap Calendar New Assigning Colours to Calendar Folders Switching Calendar ViewsTap Edit folders Tap Calendar Delete Entry Finding EntriesDeleting Entries Tap Calendar Find Tap Calendar Send As Moving Entries to the To Do ApplicationSending Entries Tap Calendar Move to To Do To Do Setting Calendar Preferences Tap To do New Adding Entries Tap To Do Find Marking Tasks as Complete Tap To do Move to Calendar Moving Entries to CalendarTap To Do Send As Adding Notes Setting To Do PreferencesTap Notes New Tap Notes Find Using PasteFinding Notes Sending Notes Format tab Setting Time and DateTime Tap Time Set Time & Date Setting Alarms Setting Location Turning Alarm Sounds Off Responding to Alarms Key Description CalculatorMr+ Security Establishing Password ProtectionLocking and Unlocking Handset Tap Set password Check the Put owner information in password screen box Opening Web Browser Setting Up Internet AccountNews and Entertainment Web Browser Tap Web Add bookmark Viewing Recently Visited Web PagesAdding Bookmarks Saving Web Pages Downloading Audio, Video, and Pictures Setting Web PreferencesFinding Text on a Web Opening Music MusicMedia Files\Audio\ Managing Music Playlists Playing an Audio Track Tap Edit Edit Playlist Playing a Music Playlist Setting Repeat Mode Setting Playlist to Shuffle Mode Tap Music Delete Setting Music PreferencesSaving Audio Files Deleting Audio Files Sending Audio Files CameraTap Music Send as Positioning the Camera Lens Opening Camera Application Tap Camera Set picture size Setting Picture SizeTaking Still Pictures Recording Video Clips Tap Camera Self timer on Using Self-TimerAvailable Memory Indicator Switching to Pictures Media Files\Video\ Switching to VideoVideo Opening Video Playing a Video Clip Playing Streaming Video and Audio Switching to Landscape View Saving Video Clips Viewing Clip InformationDeleting Video Clips Tap Video Send as PicturesSending Video Clips Opening Pictures Media Files\Image\ Viewing PicturesPictures Actual size view. Use Tap Pictures View slideshow Viewing Slideshow Tap Pictures Image info Viewing Picture InformationRotating Pictures Drawing on Pictures Tap Edit Add frame Adding Stamps to PicturesAdding Frames to Pictures Tap Edit Add stamp Sending Pictures Sorting PicturesDeleting Pictures Troubleshooting Stolen. To whom Problem Solution My handset wasPower/End key Question Poor reception Problem Solution Cannot makeOr answer calls My handset has Troubleshooting Specific Absorption Rate Data Cenelec is a European Union standards body Warranty Information How to get warranty service? Conditions What is not covered by the warranty Warranty Information Index Index Index Index Index Index Index Index Index