Question, Problem Solution My handset was, This? | Motorola A925

Question

Has the handset been damaged, or gotten wet?

Was a non- Motorola battery charger used?

Answer

Dropping your handset, getting it wet, or using a non-Motorola battery charger can damage the handset. The handset’s limited warranty does not cover damage caused from using non-Motorola accessories.

The following refer to specific problems:

	Problem	Solution
	My handset was	Report a stolen handset to the police
	stolen. To whom	and to your service provider (the
	should I report	company that sends your monthly
	this?	wireless service bill).
	I pressed the	Be sure to press and hold Auntil the
	Power/End key	display appears and you hear an alert
	(A), but	sound (this could take several
	nothing	seconds). If nothing happens, check
	happened.	that the battery is charged. See
		“Charging the Battery” on page 19.
	My handset	If you see	or	in the status bar,
	does not ring.
		the ringer is turned off. See “Alert
		Mode” on page 29.
	I tried to place a	Your call did not reach the wireless
	call and heard	system. You may have dialled the
	an alternating	number too soon after turning the
	high/low tone.	handset on. Wait until the Network
		indicator in the status bar shows you
		are connected to the network. See
		“Network” on page 30.

128 - Troubleshooting

Image 128

Motorola A925 Question, Problem Solution My handset was, Stolen. To whom, Should I report, This?, Pressed, Power/End key

Contents

Welcome Software Copyright Notice Contents Calling Features Messages and Email Customising Handset Settings Personal Organiser FeaturesContact List Getting More Out of Your Handset News and Entertainment Exposure To Radio Frequency RF Energy Safety and General InformationOperational Precautions RF Energy Interference/Compatibility Body-Worn Operation Other Medical Devices PacemakersHearing Aids Use While Driving Operational Warnings Symbol Definition Seizures/Blackouts Repetitive Motion Injuries 0168 Getting Started What’s in the Box? About this Guide Optional FeaturesOptional Accessories Installing the Usim Card Do This Installing the Memory Card Installing the Battery Charging the Battery Battery Use Setting up Your Handset Turning Your Handset On Answering a Call Making and Answering CallsMaking a Call Space Using Your HandsetHandset Screen Using Triangle Key Using Touchscreen ControlUsing Navigation Key Using Game Keys Opening ApplicationsGame Key a Game Key B Using Your Handset Switching Folders Folders Adding, Renaming, and Deleting Folders Filing New Entry in FolderMoving Entry to a Different Folder Status Indicators Audio VibrateOn White Off Gray Off Gray Idle White Busy Green Text message Connected MutedVoicemail waiting Videomail waiting Status Light Indication State Entering Text Handwriting Recognition Virtual Keyboard Displaying Home Screen Screen ContentsHome Screen Personalising Home Screen Tap Home Preferences Calling Features Opening Phone Application Displaying Your Phone Number Making a Voice CallDialling with the Keypad Dialling Special Characters Redialling Failed Voice Calls Making a Video CallDialling Stored Phone Numbers Making a Video Call to Another Phone Making a Video Call to a Computer Using Automatic Redial Tap Settings Call ControlMaking an Emergency Call Retrying Failed Video Calls Sending Tones Answering Calls Adjusting Volume Using Speakerphone Using Features While on a Voice Call Muting MicrophonePutting a Call on Hold Transferring a Call Switching Between Calls Making Another Call While a Call is Active Using Features While on a Video Call Joining Calls in a GrouptalkAdding Calls to a Grouptalk Blocking Video Viewing Call History Making Calls from the History ListClearing the History List Do This Tap Application Selector bar or Turning off Call Ringing Switching to Aeroplane ModeSwitching Lines Using Optional Network Features Using Caller IDUsing Call Waiting Hiding your Caller ID Using Call Diverting Tap the Diverting tab Done Using Call BarringOn the Barring tab, tap Change Password Setting In-Call Timer Options Tap Settings Call TrackingMonitoring Phone Use Viewing Call Time Information Resetting Call Timers Viewing Call Charges Storing Your Voicemail or Videomail Number Using Voicemail and VideomailTap Settings Mail numbers Listening to a Voicemail or Videomail Message Tap Phone Call Voicemail or Call Videomail Tap Connections tab Internet accounts Accounts tab Setting up Messaging AccountsMessages and Email Tap Advanced Tap Connections tab Messaging accounts Email tab Do This Multimedia message and Text message Email and Text message Opening Messaging ApplicationCreating and Sending Messages MMS Tap Message New Select the type of message that you want to create Do This Receiving and Reading Messages Saving Sender’s Address as a Contact Find Messaging FoldersFinding Messages Setting Email Preferences Tap Edit Preferences Contact List Opening Contacts Application Adding Contacts Tap Contacts New Do This Finding Contacts Communicating with ContactsTap Contacts Find To search for names and company, tap in Names & Company Sending Contact Details Tap Contacts Send As Tap Contacts Set as owner card Creating Owner CardSorting Contacts Customising Handset Settings Setting Wallpaper ImageSetting Screen Brightness Tap View Change Wallpaper Tap Change Setting System Sounds Setting Shortcut KeyTap Sounds Tap Shortcut Key Tap Settings Tones Choosing RingtunesChoosing Ringtunes for Calls Choosing Ringtunes for Messages Installing Ringtunes Choosing Vibrate PatternRingtune File Formats Tap Ring Tone Manager Installing Audio Files as Ringtunes Installing Saved Audio Files as RingtunesTap Install Tap Select Getting More Out of Your Handset Connecting a Bluetooth DeviceTap Connections tab Bluetooth Setting Description Connecting to a Computer Installing A925 Desktop SuiteSetting Up a Connection Setting Up a Cable Connection Using Remote Synchronisation Using A925 Desktop SuiteSetting Up Your Account Configuring the Settings Installing Applications on the Handset Downloading Applications from Web Downloading Application from Email or Multimedia message Downloading Application from Computer Tap Launcher Install Downloading Application from Memory Card Adding a Calendar Entry Personal Organiser FeaturesCalendar Tap Calendar New Tap Edit folders Switching Calendar ViewsAssigning Colours to Calendar Folders Finding Entries Deleting EntriesTap Calendar Find Tap Calendar Delete Entry Moving Entries to the To Do Application Sending EntriesTap Calendar Move to To Do Tap Calendar Send As Setting Calendar Preferences To Do Adding Entries Tap To do New Marking Tasks as Complete Tap To Do Find Tap To Do Send As Moving Entries to CalendarTap To do Move to Calendar Tap Notes New Setting To Do PreferencesAdding Notes Using Paste Finding NotesSending Notes Tap Notes Find Setting Time and Date TimeTap Time Set Time & Date Format tab Setting Location Setting Alarms Responding to Alarms Turning Alarm Sounds Off Mr+ CalculatorKey Description Locking and Unlocking Handset Establishing Password ProtectionSecurity Check the Put owner information in password screen box Tap Set password Setting Up Internet Account News and EntertainmentWeb Browser Opening Web Browser Viewing Recently Visited Web Pages Adding BookmarksSaving Web Pages Tap Web Add bookmark Finding Text on a Web Setting Web PreferencesDownloading Audio, Video, and Pictures Media Files\Audio\ MusicOpening Music Playing an Audio Track Managing Music Playlists Tap Edit Edit Playlist Playing a Music Playlist Setting Playlist to Shuffle Mode Setting Repeat Mode Setting Music Preferences Saving Audio FilesDeleting Audio Files Tap Music Delete Tap Music Send as CameraSending Audio Files Opening Camera Application Positioning the Camera Lens Setting Picture Size Taking Still PicturesRecording Video Clips Tap Camera Set picture size Using Self-Timer Available Memory IndicatorSwitching to Pictures Tap Camera Self timer on Switching to Video VideoOpening Video Media Files\Video\ Playing a Video Clip Switching to Landscape View Playing Streaming Video and Audio Deleting Video Clips Viewing Clip InformationSaving Video Clips Pictures Sending Video ClipsOpening Pictures Tap Video Send as Pictures Actual size view. Use Viewing PicturesMedia Files\Image\ Viewing Slideshow Tap Pictures View slideshow Viewing Picture Information Rotating PicturesDrawing on Pictures Tap Pictures Image info Adding Stamps to Pictures Adding Frames to PicturesTap Edit Add stamp Tap Edit Add frame Deleting Pictures Sorting PicturesSending Pictures Troubleshooting Problem Solution My handset was Power/End keyQuestion Stolen. To whom Problem Solution Cannot make Or answer callsMy handset has Poor reception Troubleshooting Specific Absorption Rate Data Cenelec is a European Union standards body Warranty Information How to get warranty service? Conditions What is not covered by the warranty Warranty Information Index Index Index Index Index Index Index Index Index