Troubleshooting | Motorola A925 manual

Problem	Solution
How do I see the	To see the most recent calls you
calls that I made	dialled or received, open the call
or received?	history list. See “Viewing Call History”
	on page 47.
My screen is too	You can change the level of screen
light or dark.	brightness. See “Setting Screen
	Brightness” on page 75.
What can I do to	Your battery’s performance is
extend battery	affected by charge time, feature use,
life?	temperature changes, and other
	factors. For tips on extending your
	battery life, see “Battery Use” on
	page 20.
Why are my	Check that your Music preferences
audio files not	(Edit > Preferences) are set to show the
appearing in the	particular file type.
Music
application?
Why are the	The file must be stored in the proper
audio, video, or	directory to appear in the application.
image files on	See pages 107, 117, and 121 for
the Memory	instructions.
card not
appearing in the
Music, Video, or
Pictures
application?

130 - Troubleshooting

Image 130

Motorola A925 manual Troubleshooting

Contents

Welcome Software Copyright Notice Contents Calling Features Messages and Email Contact List Customising Handset SettingsPersonal Organiser Features Getting More Out of Your Handset News and Entertainment Operational Precautions Safety and General InformationExposure To Radio Frequency RF Energy RF Energy Interference/Compatibility Body-Worn Operation Hearing Aids PacemakersOther Medical Devices Use While Driving Operational Warnings Symbol Definition Seizures/Blackouts Repetitive Motion Injuries 0168 Getting Started What’s in the Box? Optional Accessories Optional FeaturesAbout this Guide Installing the Usim Card Do This Installing the Memory Card Installing the Battery Charging the Battery Battery Use Setting up Your Handset Turning Your Handset On Making a Call Making and Answering CallsAnswering a Call Handset Screen Using Your HandsetSpace Using Navigation Key Using Touchscreen ControlUsing Triangle Key Game Key a Using Game KeysOpening Applications Game Key B Using Your Handset Switching Folders Folders Moving Entry to a Different Folder Filing New Entry in FolderAdding, Renaming, and Deleting Folders On White Off Gray Status IndicatorsAudio Vibrate Off Gray Idle White Busy Green Voicemail waiting Videomail waiting Connected MutedText message Status Light Indication State Entering Text Handwriting Recognition Virtual Keyboard Home Screen Screen ContentsDisplaying Home Screen Personalising Home Screen Tap Home Preferences Calling Features Opening Phone Application Dialling with the Keypad Displaying Your Phone NumberMaking a Voice Call Dialling Special Characters Dialling Stored Phone Numbers Making a Video CallRedialling Failed Voice Calls Making a Video Call to Another Phone Making a Video Call to a Computer Making an Emergency Call Using Automatic RedialTap Settings Call Control Retrying Failed Video Calls Sending Tones Answering Calls Adjusting Volume Using Speakerphone Putting a Call on Hold Using Features While on a Voice CallMuting Microphone Transferring a Call Switching Between Calls Making Another Call While a Call is Active Adding Calls to a Grouptalk Using Features While on a Video CallJoining Calls in a Grouptalk Blocking Video Clearing the History List Viewing Call HistoryMaking Calls from the History List Do This Tap Application Selector bar or Switching Lines Switching to Aeroplane ModeTurning off Call Ringing Using Call Waiting Using Optional Network FeaturesUsing Caller ID Hiding your Caller ID Using Call Diverting Tap the Diverting tab On the Barring tab, tap Change Password Using Call BarringDone Monitoring Phone Use Setting In-Call Timer OptionsTap Settings Call Tracking Viewing Call Time Information Resetting Call Timers Viewing Call Charges Tap Settings Mail numbers Using Voicemail and VideomailStoring Your Voicemail or Videomail Number Listening to a Voicemail or Videomail Message Tap Phone Call Voicemail or Call Videomail Messages and Email Setting up Messaging AccountsTap Connections tab Internet accounts Accounts tab Tap Advanced Tap Connections tab Messaging accounts Email tab Do This Multimedia message and Text message Creating and Sending Messages Opening Messaging ApplicationEmail and Text message MMS Tap Message New Select the type of message that you want to create Do This Receiving and Reading Messages Saving Sender’s Address as a Contact Finding Messages Messaging FoldersFind Setting Email Preferences Tap Edit Preferences Contact List Opening Contacts Application Adding Contacts Tap Contacts New Do This Tap Contacts Find Finding ContactsCommunicating with Contacts To search for names and company, tap in Names & Company Sending Contact Details Tap Contacts Send As Sorting Contacts Creating Owner CardTap Contacts Set as owner card Setting Screen Brightness Customising Handset SettingsSetting Wallpaper Image Tap View Change Wallpaper Tap Change Tap Sounds Setting System SoundsSetting Shortcut Key Tap Shortcut Key Choosing Ringtunes for Calls Tap Settings TonesChoosing Ringtunes Choosing Ringtunes for Messages Ringtune File Formats Installing RingtunesChoosing Vibrate Pattern Tap Ring Tone Manager Tap Install Installing Audio Files as RingtunesInstalling Saved Audio Files as Ringtunes Tap Select Tap Connections tab Bluetooth Connecting a Bluetooth DeviceGetting More Out of Your Handset Setting Description Setting Up a Connection Connecting to a ComputerInstalling A925 Desktop Suite Setting Up a Cable Connection Setting Up Your Account Using Remote SynchronisationUsing A925 Desktop Suite Configuring the Settings Installing Applications on the Handset Downloading Applications from Web Downloading Application from Email or Multimedia message Downloading Application from Computer Tap Launcher Install Downloading Application from Memory Card Calendar Personal Organiser FeaturesAdding a Calendar Entry Tap Calendar New Assigning Colours to Calendar Folders Switching Calendar ViewsTap Edit folders Tap Calendar Find Finding EntriesDeleting Entries Tap Calendar Delete Entry Tap Calendar Move to To Do Moving Entries to the To Do ApplicationSending Entries Tap Calendar Send As Setting Calendar Preferences To Do Adding Entries Tap To do New Marking Tasks as Complete Tap To Do Find Tap To do Move to Calendar Moving Entries to CalendarTap To Do Send As Adding Notes Setting To Do PreferencesTap Notes New Sending Notes Using PasteFinding Notes Tap Notes Find Tap Time Set Time & Date Setting Time and DateTime Format tab Setting Location Setting Alarms Responding to Alarms Turning Alarm Sounds Off Key Description CalculatorMr+ Security Establishing Password ProtectionLocking and Unlocking Handset Check the Put owner information in password screen box Tap Set password Web Browser Setting Up Internet AccountNews and Entertainment Opening Web Browser Saving Web Pages Viewing Recently Visited Web PagesAdding Bookmarks Tap Web Add bookmark Downloading Audio, Video, and Pictures Setting Web PreferencesFinding Text on a Web Opening Music MusicMedia Files\Audio\ Playing an Audio Track Managing Music Playlists Tap Edit Edit Playlist Playing a Music Playlist Setting Playlist to Shuffle Mode Setting Repeat Mode Deleting Audio Files Setting Music PreferencesSaving Audio Files Tap Music Delete Sending Audio Files CameraTap Music Send as Opening Camera Application Positioning the Camera Lens Recording Video Clips Setting Picture SizeTaking Still Pictures Tap Camera Set picture size Switching to Pictures Using Self-TimerAvailable Memory Indicator Tap Camera Self timer on Opening Video Switching to VideoVideo Media Files\Video\ Playing a Video Clip Switching to Landscape View Playing Streaming Video and Audio Saving Video Clips Viewing Clip InformationDeleting Video Clips Opening Pictures PicturesSending Video Clips Tap Video Send as Media Files\Image\ Viewing PicturesPictures Actual size view. Use Viewing Slideshow Tap Pictures View slideshow Drawing on Pictures Viewing Picture InformationRotating Pictures Tap Pictures Image info Tap Edit Add stamp Adding Stamps to PicturesAdding Frames to Pictures Tap Edit Add frame Sending Pictures Sorting PicturesDeleting Pictures Troubleshooting Question Problem Solution My handset wasPower/End key Stolen. To whom My handset has Problem Solution Cannot makeOr answer calls Poor reception Troubleshooting Specific Absorption Rate Data Cenelec is a European Union standards body Warranty Information How to get warranty service? Conditions What is not covered by the warranty Warranty Information Index Index Index Index Index Index Index Index Index