Problem | Solution |
I cannot make | Make sure you have a network |
or answer calls. | signal. See “Network” on page 30. |
| Avoid electrical or radio interference, |
| and obstructions, such as bridges, |
| parking garages, or tall buildings. |
| Your handset also may have the call |
| barring feature turned on. See “Using |
| Call Barring” on page 52. |
| Ensure that your handset is not in |
| Airlplane mode. |
My handset has | Make sure the antenna is not bent or |
poor reception | damaged. |
and drops calls. | Also, make sure you have a network |
| signal. See “Network” on page 30. |
| Avoid any obstructions such as |
| bridges, parking garages, or tall |
| buildings. |
The display | You are in an area where the network |
says: Data Calls | does not support voice calls. You can |
Only. | make only data calls until you move |
| to an area where the network |
| supports voice calls. |
I cannot hear | While on a call, press the Volume key |
others on my | on the left side of the handset. The |
| sound should get louder. |
I cannot open | Before you can use messaging |
my inbox. | services, you must set up the |
| accounts in the handset. See “Setting |
| up Messaging Accounts” on page 57. |
Troubleshooting - 129