Problem

Solution

I cannot make

Make sure you have a network

or answer calls.

signal. See “Network” on page 30.

 

Avoid electrical or radio interference,

 

and obstructions, such as bridges,

 

parking garages, or tall buildings.

 

Your handset also may have the call

 

barring feature turned on. See “Using

 

Call Barring” on page 52.

 

Ensure that your handset is not in

 

Airlplane mode.

My handset has

Make sure the antenna is not bent or

poor reception

damaged.

and drops calls.

Also, make sure you have a network

 

signal. See “Network” on page 30.

 

Avoid any obstructions such as

 

bridges, parking garages, or tall

 

buildings.

The display

You are in an area where the network

says: Data Calls

does not support voice calls. You can

Only.

make only data calls until you move

 

to an area where the network

 

supports voice calls.

I cannot hear

While on a call, press the Volume key

others on my

on the left side of the handset. The

communi-cator.

sound should get louder.

I cannot open

Before you can use messaging

my inbox.

services, you must set up the

 

accounts in the handset. See “Setting

 

up Messaging Accounts” on page 57.

Troubleshooting - 129

Page 129
Image 129
Motorola A925 Problem Solution Cannot make, Or answer calls, My handset has, Poor reception, Drops calls, Display, Only