RD LEDs ON

 

2.

Connect composite link cable

 

 

 

 

between mux and modem.

 

 

 

 

Composite link and all

1. Mux memory failure

1.

Enter ATL and record all channel

 

channels down with

 

 

parameters before running memory

 

RD and all channel

 

 

test. Perform memory test by entering

 

RCV LEDs ON

 

 

&T2 command. All stored

 

parameters will be destroyed.

 

 

 

 

 

 

2.

Reconfigure all channel parameters.

 

 

 

3.

Call Tech Support for assistance,

 

refer to Chapter 8.

 

 

 

 

 

Flashing RXT LED

1. High error rate on

1. View composite link statistics using

 

 

communication line

 

#S command, refer to Chapter 5.

 

 

Table 7-1. Data Troubleshooting Guide(Continued)

Condition

Possible Cause

 

 

Corrective Action

 

Flashing RXT LED

1. High error rate on

2.

Perform local and remote loopback

(Continued)

communication line

test, refer to the Local and

 

 

 

 

 

 

 

Communications Line Testing in this

 

 

 

 

Chapter.

 

 

 

3.

Call phone company and verify

 

 

 

 

communication line.

 

 

 

4.

Call Tech Support for assistance,

 

refer to Chapter 8.

 

 

 

 

 

All channel devices not

1. Incorrect channel

1.

Verify channel parameter settings for

communicating with

parameter settings

all channels, refer to Chapter 5 for the

mux, composite link up

C0

command.

 

 

 

 

 

with CO, CTS, XMT and

 

 

 

 

 

RCV LEDs ON and

 

2. Change channel parameters to match

 

RD OFF

 

 

channel devices. Refer to Chapter 5

 

for Channel Paramater Commands.

 

 

 

 

 

 

3.

Perform channel device testing, refer

 

to Channel Device Testing in this

 

 

Chapter.

 

 

 

4.

Call Tech Support for assistance,

 

refer to Chapter 8.

 

 

 

 

 

 

2.Channel devices

1. Refer to cabling diagrams of both mux

incorrectly

cabled

and channel devices.

 

 

 

 

 

 

2.

Call Tech Support for assistance,

 

refer to Chapter 8.

 

 

 

 

 

Some channel devices

1. Incorrect channel

1.

Verify channel parameter settings for

 

not communicating

parameter settings

 

for those channel devices, refer to Lx

 

with MultiMux and

for those channel devices

 

command in Chapter 5 to display

 

composite link up

 

 

channel parameters.

 

 

 

2.

Perform channel device testing, refer

 

to Channel Device Testing in this

 

 

Chapter.

 

 

 

3.

Call Tech Support for assistance,

 

refer to Chapter 8.

 

 

 

 

 

 

Table 7-1. Data Troubleshooting Guide(Continued)

Condition

Possible Cause

Some channel devices 2.

Incorrect cabling for those

not communicating

channel devices

with MultiMuxand

 

composite linkup

 

refer to Chapter8.

 

Channel device losing 1.

Flow control not properly

data

set.

F2 and F5-F6commands in

Corrective Action

1.Refer to cabling diagrams of both mux and channel devices.

2.Call Tech Support for assistance,

1.Verify flow control operations for the selected channel device, refer to F0-

Chapter 5.

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