Nortel Networks CallPilot Call Forwarding your calls, Chapter Transferring calls, Contents

	Contents 5
Chapter 8
Call Forwarding your calls	59
Call Forwarding your calls to your mailbox	59
Setting up Call Forward remotely	60.
Call Forward with Caller ID	61
Call Forward on Busy overrides CLID	61

Chapter 9

Transferring calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Transferring calls to a CallPilot mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Transferring a mailbox owner’s call to their mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Transferring a call to Custom Call Routing (CCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 About Outbound Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Adding special characters to a destination number . . . . . . . . . . . . . . . . . . . . . . . 66 Setting up Outbound Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Turning Outbound Transfer on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Optimizing Outbound Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Programming Outbound Transfer when CallPilot is behind a PBX . . . . . . . . . . . . 70

Chapter 10
Off-premise Message Notification	71
About Off-premise Message Notification	71
Off-premise Message Notification parameters	.72
Setting up Off-premise Message Notification	73
Setting up Off-premise Message Notification to a pager number	78
Example of a destination pager number	78
Changing Off-premise Message Notification	83
Deleting a destination number	91
Adding a destination number	92
Turning Off-premise Message Notification on or off	93

Chapter 11

Recording a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

About Call Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Using Call Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Chapter 12

Broadcast and Information messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

About Broadcast messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Information mailbox greetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Recording an Information mailbox greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

CallPilot Reference Guide