44Chapter 5 Installing the server and connecting the peripheral devices

WARNING

Do not connect the server to the power yet.

Preparing the modem

Introduction

You require a modem to support remote dial-up access to the CallPilot server. The modem also enables Nortel technical support to connect to your CallPilot server for troubleshooting purposes. Nortel connects to your server only when you request technical assistance.

Required equipment

To install the modem, you need the following equipment:

an RJ-11 analog phone cord

a power adapter cord

an analog line jack

tweezers, or a screwdriver small enough to use to adjust DIP switches

The following modem is provided with your server:

an analog external U.S. Robotics 56-Kbit/s modem (NTRH9078) that includes a 25-pin male to 9-pin female shielded serial cable for your modem

Note: Ensure that you have the correct cable for your modem, as follows:

56-Kbit/s modem: A0841984

Modem DIP switches

Set the modem DIP switches before you connect the modem to the CallPilot server.

Note: This section applies only to the U.S. Robotics 56-Kbit/s external Sportster modem. If your modem is different, refer to the documentation for your modem.

The following diagram shows the key components of the external modem, including the location and required settings of the DIP switches:

Nortel CallPilot

1002rp Server Hardware Installation

NN44200-300 01.01 Standard

5.0 23 February 2007

Copyright © 2007, Nortel Networks

Nortel Networks Confidential

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Nortel Networks NN44200-300 manual Preparing the modem, Required equipment, Modem DIP switches