Getting help from the Nortel web site | Nortel Networks V100

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Nortel Networks V100 Getting help from the Nortel web site, Getting help over the phone from a Nortel Solutions Center

Contents

2-server Sun Fire V100 Solaris Installation and Commissioning Guide Multimedia Communication ServerNN10364-301 Page How to get help Finding the latest updates on the Nortel Web siteBefore you start the installation Setting up the baseline hardware Installing and launching the System Management Console Installing Disk 6 MgmtSvr/AcctMgr onlyInstalling the UFTP BaseSoftware Configuring the Provisioning Module Verification procedures Installing the iPlanet MonitorReloading IP addresses after system installation Deploying the PC Client NN10364-301 MCS 5100 3.5 Standard 6.0 December Latest Software Finding the latest updates on the Nortel Web siteLatest Documentation NN10364-301 MCS 5100 3.5 Standard 6.0 December Getting help over the phone from a Nortel Solutions Center Getting help from the Nortel web siteHow to get help Getting help through a Nortel distributor or reseller Getting help from a specialist by using an Express Routing Code Overview Figure 1 2-server network with redundant Ethernet switches Figure 2 2-server network with single Ethernet switch Protected powersource Restrictions and limitations Media Application Server - Music on Hold Service Guide, NN10378-113 MCS 5100 Ad Hoc Audio Conferencing Service Guide, NN10297-111Media Application Server Announcements Service Guide, NN10379-113 Media Application Server IM Chat Service Guide, NN10380-113 MCS 5100 Performance Management OM reference , NN10386-700 MCS 5100 Fault Management Alarm and Log reference, NN10385-900 NN10364-301 MCS 5100 3.5 Standard 6.0 December Prerequisites Before you start the installation Acronyms When you are Key stroke symbolsText conventions used in this document asked to Table 1 2-server configuration Server configurationConfiguration Loading disks Table 2 Mapping of Kit NTVW01BD disks to servers with times to installMCS Base Platform System Approximatetime NN10364-301 MCS 5100 3.5 Standard 6.0 December Minimum and recommended requirements for customer-provided PC mouse required Video Graphics Card Setting up the baseline hardware Baseline hardwareFigure 3 Hardware connections overview Hardware required for the 2-server system consists of the following Setting up rack to mount hardware Procedure 1 Setting up rack to mount hardwareAt the rack Procedure 2 Connecting the V100 server to the layer-2 switch Connecting the Sun Fire V100 server to the layer-2 switchFigure 4 MCS 5100 19-inch rack At the back of the Sun Fire V100 server Figure 6 Sun Fire V100 server cabling to layer-2 switch Connecting the Sun Fire V100 server to the MRV LX terminal server Figure 7 Sun Fire V100 server network callouts Note This cable is only connected to configure the terminal server Figure 8 P1 and P2 custom cable connections to terminal serverFollowing configuration, remove the cable See note NN10364-301 MCS 5100 3.5 Standard 6.0 December Procedure 5 Accessing the MRV LX terminal server Installing and accessing the MRV LX-4000 series terminal serverAt the terminal server At the browser address field Figure 9 MRV Configuration Console window Figure 10 Java Security Warning pop-up window2 Make sure you have the Java Plug-in installed Figure 11 LX Series Configuration Console page Figure 12 Login window 6 Enter your Username and Password, and click Login7 If you log in as a user, the following window appears Figure 13 User login window Figure 14 Example selecting Ports Async Figure 15 Port 19 dialog box Procedure 7 Changing the password defaults At the management pcInReach Name the HyperTerminal Session termserv Enter Procedure 8 Accessing the MRV LX terminal server 8 Define server ip address IP address of the terminal server Procedure 9 Connecting a server to the MRV LX terminal server 4 For port, enter the port number which corresponds to A/LOM Serial A on the V100 and the MRV LX terminal server NN10364-301 MCS 5100 3.5 Standard 6.0 December Procedure 10 Powering on the servers Powering on the serversProcedure 11 Power on to get the ok prompt At the server 4 The ok prompt appears Installing Disks 1 to Installing CD1Procedure 12 Installing CD1 What type of terminal are you using? Powering on the servers on pageSolaris Installation Program Page Select a Language DHCP/Use DHCP Network Connectivity/NetworkedPrimary Network Interface /Primary Network Interface Host name/Host name Configure Security Policy IPv6/Enables IPv6Name Service/Name Service Netmask/Netmask 1 2-server Micro Configuration 2 4 or 4+ Standard Configuration Continuing the processidentification is completed Installing CD2 Procedure 13 Installing CD2 Installing CD3 Procedure 14 Installing CD3 Installing Disk Procedure 15 Installing CD4Database/Accounting/Management server DBSvr, AcctMgr, MgmtSvr Refer to the CSI for NTP time source IP information Physical IP address of the dmfe1 interface Enter ”You are now configuring IPMP Multipathing Enter ping target #1 Enter ping target #2 Enter ping target #3 Obtaining IP Addresses for SysMgr/AcctMgr Failover Operation Procedure 16 Installing CD4 Example Physical IP address of the dmfe1 interfaceEnter ping target #1 120.120.13.22Enter Enter ping target #2 120.120.13.1Enter Figure 17 Application server IPMP configuration summary Procedure 17 Installing CD5 Installing Disk 5 all servers NN10364-301 MCS 5100 3.5 Standard 6.0 December Procedure 18 Enabling or disabling the CD-ROM auto-mount Enabling or disabling the automatic mountetc/init.d/volmgt start NN10364-301 MCS 5100 3.5 Standard 6.0 December Procedure 19 Installing CD Installing Disk 6 MgmtSvr/AcctMgr only NN10364-301 MCS 5100 3.5 Standard 6.0 December Installing Oracle Installing Oracle 9.2.0.4 on the database serverProcedure 20 Installing Oracle 9.2.0.4 on the database server DBSvr 4 cd space /cdrom/cdrom0 Enter 7 ./InstallCDtoDisk Enter cp space InstallCDtoDisk space / Enter 6 cd space / Enter Definition PromptEnter cd space /IMS/oracds/Disk1 Enter grepspace-Ispaceerrorspaceoracleinstall.log Procedure 21 Deploying the initial database load imssipdb Deploying the initial database loadDeploying the MCS database load imssipdb Select the Type of Deployment 1 Initial Deployment Procedure 22 Deploying and starting the Sysmgr Deploying and starting the SysmgrDeploying and starting the Sysmgr Example @micromgmt/export/home/nortel= mgmtdeploy.pl Sysmgr deployment verification Procedure 23 Verifying the Sysmgr deployment@micromgmt /export/home/nortel= meinit -p Rel3 NN10364-301 MCS 5100 3.5 Standard 6.0 December Registering your license key Procedure 24 Registering the license key Figure 18 KRS login screen Figure 19 Keycode Retrieval System, Creating your site Figure 20 Keycode Retrieval System, Entering your site information 10 Enter the MAC addresses of the CORE servers and click on Add Figure 21 Keycode Retrieval System, Current Summary Figure 22 Keycode Retrieval System, Adding MAC address Figure 23 Keycode Retrieval System, Adding a Media Application Server Figure 24 Keycode Retrieval System, Current Summary Figure 25 Keycode Retrieval System, Gen KC with Auth Code Figure 26 Keycode Retrieval System, Finding the keycode Figure 27 Keycode Retrieval System, Adding a MAC address Figure 28 Keycode Retrieval System, Entering the authcode Best Customer Figure 29 Keycode Retrieval System, Summary of features Figure 30 Keycode Retrieval System, Retrieving the keycode 24 Download the new license key file to the MgmtSvr hard drive Figure 31 Keycode Retrieval System, Retrieving your keycode, part NN10364-301 MCS 5100 3.5 Standard 6.0 December Installing and launching the System Management Console Installing the System Management ConsoleProcedure 25 Installing the System Management Console Procedure 26 Launching the System Management Console Launching the System Management Console1 Click Start -Programs -MCP-System Management Console Figure 32 Management Console Update License Key Figure 33 Select License key File Window Copyright 2006 Nortel Networks NN10364-301 MCS 5100 3.5 Standard 6.0 December Adding a server Procedure 27 Adding a serverAdding a server At the System Management Console server field Procedures Adding and configuring the Accounting ModuleProcedure 28 Adding an Accounting Module component to the server 4 Select Add - Component Table 1 Central Accounting Manager tab Sheet 1 of Procedure 29 Configuring the tabsParameter Recommended value Table 1 Central Accounting Manager tab Sheet 2 of NN10364-301 MCS 5100 3.5 Standard 6.0 December Adding and configuring the SIP Application Module Procedure 30 Adding the SIP Application Module component1 Select Sites-MgmtSite-Servers-Add-General-AppSvr Table 2 Authentication tab Sheet 1 of Procedure 31 Configuring the SIP Application Module tabsRecommended value Table 3 Local Accounting Manager tab Sheet 1 of Table 2 Authentication tab Sheet 2 of default Table 5 Prov Sync Service tabTable 3 Local Accounting Manager tab Sheet 2 of Table 4 Media Portal tab Table 6 Database Base tab Table 7 SIP TCF Base tabTable 8 In Memory Database tab Sheet 1 of Table 10 Registrar Service tab Table 9 Location Service Manager tabTable 8 In Memory Database tab Sheet 2 of Maximum Registration Duration Table 11 Server Subscription tab Table 13 Long Call Service tabTable 12 Subscription Processing tab maximumExpires MCS SIP Application Table 14 Server Properties tab Sheet 2 ofModule Basics NN10259-111 Database queue low threshold Table 15 Overload Controls tab ContinuedProtocols Monitored Table 16 Transport Management tab Sheet 1 of Table 16 Transport Management tab Sheet 2 of Table 16 Transport Management tab Sheet 3 of NN10364-301 MCS 5100 3.5 Standard 6.0 December Adding and configuring the IP Client Manager Procedure 32 Adding the IP Client Manager Small SharedMicro componentExample IPCM1 Procedure 33 Configuring the IP Client Manager tabs Table 17 IP Client Manager tab Sheet 1 ofRecommended Value Table 18 Database Base tab Table 17 IP Client Manager tab Sheet 2 of Table 19 UNISTIM Base tab Table 21 Conference Service tabTable 20 SIP TCF Base tab Value Table 22 In Memory Database tab Table 23 Prov Sync Service tab NN10364-301 MCS 5100 3.5 Standard 6.0 December Procedure 34 Adding the UFTP software Installing the UFTP BaseSoftwareAdd the UFTP to the System Management Console 1 Select Sites-MgmtSite-AppSvr NN10364-301 MCS 5100 3.5 Standard 6.0 December Procedure 35 Adding the Provisioning Module Small SharedMicro Configuring the Provisioning Module1 Select Sites-MgmtSite-Servers-AppSvr 4 Select Add-Component Procedure 36 Configuring the Provisioning Module tabs Table 24 SIP TCF Base tabTable 25 User Agent Server tab Table 26 Web Client Manager tab Sheet 1 of Table 25 User Agent Server tab Continued Table 27 Database Base tab Table 26 Web Client Manager tab Sheet 2 ofTable 28 SIP Personal Agent tab Maximum User Picture Size Table 29 Provisioning Client tab Table 30 ConferenceService tab NN10364-301 MCS 5100 3.5 Standard 6.0 December Adding and configuring the Web Client Manager Procedure 37 Adding the Web Client Manager Small SharedMicroExample WCM1 Table 31 User Agent Server tab Procedure 38 Configuring the Web Client Manager tabs Table 33 Web Client Manager tab Sheet 1 of Table 32 SIP TCF Base tab Table 33 Web Client Manager tab Sheet 2 of Table 34 ConferenceService tab Table 35 Database Base tab NN10364-301 MCS 5100 3.5 Standard 6.0 December Installing and configuring the Oracle Monitor 1 Select Sites-MgmtSite-Servers-MgmtSvrExample Oramn1 Table 36 Oracle Server tab Procedure 40 Configuring the Oracle Monitor tabs Table 37 IMS Main Database tab Sheet 1 of Table 37 IMS Main Database tab Sheet 2 of Table 37 IMS Main Database tab Sheet 3 of Table 38 Database Base tab Table 37 IMS Main Database tab Sheet 4 of Table 39 Oracle Listeners tab NN10364-301 MCS 5100 3.5 Standard 6.0 December Installing the iPlanet Monitor Procedure 41 Adding the iPlanet MonitorExample iPIMon Table 40 Web Monitor tab Sheet 1 of Procedure 42 Configuring the iPlanet Monitor Table 40 Web Monitor tab Sheet 2 of Table 40 Web Monitor tab Sheet 3 of Table 40 Web Monitor tab Sheet 4 of Table 40 Web Monitor tab Sheet 5 of Table 40 Web Monitor tab Sheet 6 of Table 40 Web Monitor tab Sheet 7 of Table 40 Web Monitor tab Sheet 8 of Table 40 Web Monitor tab Sheet 9 of Table 40 Web Monitor tab Sheet 10 of Table 40 Web Monitor tab Sheet 11 of Table 40 Web Monitor tab Sheet 12 of NN10364-301 MCS 5100 3.5 Standard 6.0 December Procedure 43 Verifying the database server Verification procedures1 Log into the server as nortel/new nortel user password Verifying Server1 DBSvr/MgmtSvr/AcctMgr @micromgmt/export/home/nortel= cat /etc/hosts # # Internet host table @micromgmt/export/home/nortel= cat /etc/defaultrouter# 127.0.0.1 localhost 120.120.13.22 micromgmt loghost 120.120.13.20 micromgmtdmfe0 120.120.13.21 micromgmtdmfe1 Procedure 44 Verifying the application servers Verifying Server2 application server120.120.13.1 @microapp/export/home/nortel= cat /etc/defaultrouter @microapp/export/home/nortel= cat /etc/hosts # # Internet host table# 127.0.0.1 localhost Procedure 45 Verifying the database load imssipdb deployment Verifying the database load imssipdb deployment@micromgmt /export/home/nortel= tail -f /tmp/*SQL NN10364-301 MCS 5100 3.5 Standard 6.0 December Appendix A Deploying the PC Client NN10364-301 MCS 5100 3.5 Standard 6.0 December Appendix B Reloading IP addresses after system installation usr/local/bin/unconfigserver Procedure 46 Reloading IP addresses after system installation Select 2 and press Enter #/usr/local/bin/Interface.pl add sysmgr #/usr/local/bin/Interface.pl add acctmgr NN10364-301 MCS 5100 3.5 Standard 6.0 December Copyright 2006 Nortel NetworksPage Multimedia Communication Server 2-server Sun Fire V100 Solaris Installation and Commissioning Guide