Onkyo TX-SR876 instruction manual 145

Troubleshooting—Continued

•To control an Onkyo component that’s not connected via u, or another manufacturer’s component, point the remote controller at that component. Be sure to enter the appropriate remote control code first (page 137).

Can’t learn commands from another remote controller

•When learning commands, make sure that the trans- mitting ends of both remote controllers are pointing at each other.

•Are you trying to learn from a remote controller that cannot be used for learning? Some commands cannot be learned, especially those that contain several instructions.

Recording

Can’t record

•On your recorder, make sure the correct input is selected.

•To prevent signal loops and damage to the AV receiver, input signals are not fed through to outputs with the same name (e.g., TAPE IN to TAPE OUT or VCR/DVR IN to VCR/DVR OUT).

•When the Pure Audio listening mode is selected, video recording is not possible because no video sig- nals are output. Select another listening mode.

Zone 2/Zone 3

There’s no sound

•Only components connected to analog inputs can be played in Zone 2 and Zone 3.

Music Server and Internet Radio

Can’t access the server or Internet radio

•Check the network connection between the AV receiver and your router or switch.

•Make sure that your modem and router are properly connected, and make sure they are both turned on.

•Make sure the server is up and running and compatible with the AV receiver (page 122).

•Check the “Network Settings” (page 128).

Playback stops while listening to music files on the server

•Make sure your server is compatible with the AV receiver (page 122).

•If you download or copy large files on your computer, playback may be interrupted. Try closing any unused programs, use a more powerful computer, or use a dedicated server.

•If the server is serving large music files to several net- worked devices simultaneously, the network may become overloaded and playback may be interrupted. Reduce the number of playback devices on the net- work, upgrade your network, or use a switch instead of a hub.

Can’t connect to the AV receiver from a Web browser

•If you’re using DHCP, your router may not always allocate the same IP address to the AV receiver, so if you find that you can’t connect to a server or Internet radio station, recheck the AV receiver’s IP address on Network screen.

•Check the Network settings (page 128).

USB Mass Storage Device Playback

Can’t access the music files on a USB device

•Make sure the USB device is plugged in properly.

•The AV receiver supports USB devices that support the USB mass storage device class. However, play- back may not be possible with some USB devices even if they conform to the USB mass storage device class.

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