User Guide
 Waste disposal
 Contents
 Documents To Go Professional 149 Memos 151 Voice Memo
Web browser Connections with Bluetooth devices 106
Your memos and documents 147
 N T E N T S
 Third-party applications Error messages
Terms Important safety and legal information 231 Index
 Hardware
Welcome
What’s in the box?
Documentation and software
 Where to learn more
What do I need to get started?
 Customer service from your wireless
If you need more information
 E L C O M E
 Setting up
 This chapter
 Option
Smartphone overview
Front view
 Back view
 Top view
Installing the battery
Ringer switch
Sound On
 Charging the battery
Battery contacts Smartphone contacts
 A R G I N G T H E B a T T E R Y
 Maximizing battery life
Battery icon
 Turn down the screen brightness see Adjusting the brightness
Making your first call
 Adjusting call volume
What’s my phone number?
 Setting up your computer
System requirements
 Upgrading from another Palm OS device
 A P T E R
 A P T E R
 Installing the desktop synchronization software
 Connecting your Treo smartphone to your computer
 Synchronizing information-the basics
 Press the sync button on the sync cable Sync button
 Moving around on your smartphone
 This chapter
 Center Up Left Right Down
Moving around the screen
5-way includes the following buttons
 Scrolling through screens
Highlighting and selecting items
 Accessing command buttons
Highlighting text
 Selecting menu items
 Selecting options in a pick list
 Option Return Shift/Find Menu Space Alt
Using the keyboard
Backlight
Entering lowercase and uppercase letters
 Entering numbers, punctuation, and symbols
Entering other symbols and accented characters
 Symbols and accented characters
Alt
 Phone Option
Using the quick buttons
Opening applications
Calendar
 Using Applications View
Press Applications
 Your phone
 This chapter
 Turning your smartphone on and off
Waking up the screen
 Turning your phone on and off
 Making calls
Dialing using the onscreen Dial Pad
Dialing using the keyboard Press Phone
Opening the Phone application
 Select the number you want to dial Press Send to dial
Press Send to make the call
Dialing by contact name
 Press Center to make the call
Dialing from a web page or message
 Redialing a recently called number
To select from your most recently dialed
 Ending a call
Press Power/End Select Hang Up All
Receiving calls
Do one of the following
 Setting up voicemail
Using voicemail
Send the call to voicemail Press Power
To ignore a call, do one of the following
 Voicemail notification
Listening to voicemail messages
 What can I do when I’m on a call?
 Switching applications during a call
Mutes the microphone so that you cannot be heard
 Enter the information for the entry Select Done
Saving phone numbers
Select Add Contact
 Answering a second call call waiting
When the Dial another call prompt appears, select Yes
Making a second call
 Send
Ignore with Text
To hang up the current call and answer
Making a conference call
 Press Send from Active Call View
Using Flash mode during a call
Press Power/End Forwarding calls
While in Flash mode, do any of the following
 Defining favorite buttons
 Creating a speed-dial favorite button
Press Phone Use the 5-way to select a blank favorite button
 Editing a favorite button
Press Phone Use the 5-way to access Favorites
Select OK
Select a blank button Press Menu
 Deleting a favorite button
Using a phone
Headset
Select Edit Favorites Button on the Record menu
 Microphone Headset button Speakers
Using a wired headset
Connecting to a Bluetooth hands-free device
 Select Hands-free Setup
Press Applications and select
 Using a Bluetooth hands-free device
 Customizing advanced settings for your hands-free device
Press Applications and select Prefs Select Hands-free
 Customizing phone settings
Customizing the Phone application’s Main View
 Selecting ringtones
TIP If you select the Typing starts contacts
 Creating and managing ringtones
 Way
Selecting Phone alert tones
 Adjusting ringer volume
Assigning a caller ID ringtone
 Setting your dialing preferences
Assigning a caller ID photo
 Choosing your privacy settings
 Enabling TTY
 What are all those icons?
Turning on the HAC Setting
Coverage area, No Service or Roaming appears instead
Check the Hearing Aid Compatibility box
 A T a R E a L L T H O S E I C O N S ?
 O U R P H O N E
 A P T E R
 A P T E R
 Your email and other messages
 This chapter
 Which application should I use?
VersaMail application
 Mexico Yahoo
How do I get started?
Canada Rogers High Speed and Sympatico
 Account Setup
 Enter the subject and message text
Your system administrator or ISP, and then select Next
Creating and sending email messages
 Red paper clip icon in the upper-right corner
Adding attachments to your email messages
Attaching photos and videos
From the Type pick list, select Photo/ Video
 Attaching other types of files
Attaching ringtones
From the Type pick list, select Sounds
 Viewing attachments
 Managing your messages
 Deleting messages by date
Switching accounts
Deleting selected messages from the Inbox
Press Menu Select Delete Old on the Message menu
 Customizing your email settings
Scheduling Auto Sync
 Selecting alert tones
Select Auto Sync
Select OK, and then select Get Mail
Check the Alert me of new mail box
 Unread messages Imap accounts
 Select Signature Check the Attach Signature box
Message Format Sets the format for messages you retrieve
Attaching a signature to a message
Enter your signature information, and then select OK
 Creating and sending a text message
Messaging
Continues to synchronize with Outlook on your computer
Messaging
 Receiving messages
 Using links in messages
 Chatting with Messaging
Arranging your messages
Deleting messages
 Customizing your Messaging settings
Message with the chat icon Enter your message
 Selected label color, or only your name Select OK
Show timestamps in chats Indicate
Display my name in chat window as
Selecting Messaging alert tones
 An outgoing message with an error
What are all those icons?
 Your connections to the web and wireless devices
 This chapter
 Press Applications and select Web
Web browser
Viewing a web
 E B B R O W S E R
 Goes to your home
Creating a bookmark
 Editing or deleting a bookmark or saved
Saving a
Viewing bookmarks or saved pages
Select Edit Bookmarks on the Bookmarks menu
 Downloading files from a web
Enter the desired changes Select OK
Select Edit Bookmarks from the Bookmarks menu
 Streaming files from a web
Play
 Finding text on a web
Copying text from a web
Returning to recently viewed pages
Select Find Text on Page from the Page menu
 Select General and set any of the following preferences
Home Page Sets the page that appears when you select
Select Find to start the search
 Disable cascading style sheets
Disable JavaScript Bypasses
Normal mode/Fast mode Determines
 Connections with Bluetooth devices
 Select Setup Devices Select Trusted Devices
 Accepting a connection from another Bluetooth device
Press Applications and select Bluetooth Select Bluetooth On
 A P T E R
 A P T E R
 Your photos, videos, and music
 Camera and Camcorder Pics & Videos Pocket Tunes
 Camera
Camera Camcorder
Taking a picture
 Press Applications and select Camcorder
Lets you add a voice caption
Recording a video
 Video in a different location, select one of the following
 Customizing your Camera settings
Go to Camera View or Camcorder View
 Pics&Videos
Pics & Videos
Viewing a picture
Select the album that contains the picture you want to see
 Select the album that contains the video you want to see
Viewing a video
3GP 3G2 MPEG-4 video + Qcelp audio + 3g2 file type MP4
Viewing a slide show
 Sending pictures or videos
Copying a picture or video
 Organizing pictures and videos
 Rotating a picture
Saving a picture as wallpaper
Adding a picture to a contact entry
Deleting a picture or video
 Select Delete Select Delete to confirm the deletion
Viewing pictures and videos on your computer
 Applications and select pTunes
Setting up Windows Media Player for MP3
Pocket Tunes
 Setting up iTunes for MP3
Select Preferences
 Transferring MP3 files from your computer
 Transferring music from a CD to your smartphone
Select Rip Music
 Choose Song and select a song from the list
Listening to music on your Treo smartphone
Press Applications and select pTunes
 Editing a playlist Press Applications and select pTunes
Creating a playlist
Select Save List
 Your personal information organizer
 Contacts Calendar World Clock Tasks
 Select New Contact
Contacts
Press Phone Select the Contacts favorite button
Adding a contact
 Viewing or changing contact information
Select Photos to add an existing picture to this contact
After you enter all the information, select Done
 Defining your business card
Calendar
Deleting a contact
 Displaying your calendar
 Creating an event
 Creating an untimed event
Adding an alarm to an event
Select OK Type of time units Number of time units
 Select Other to define a custom
Scheduling a repeating event
Create an event, and then select it Select Details
Interval
 Select the event you want to edit or delete Select Details
Color-coding your schedule
Editing or deleting an event
Delete Removes the event from your calendar Select OK
 Customizing display options for your calendar
Select Day and set any of the following Day View options
 Selecting alarm tones
 World Clock
Selecting cities
 Adding cities
Setting an alarm
World Clock
 Adding a task
Setting task priority, due date, and other details
Tasks
Tasks
 Checking off a task
 Specific time frame. Select the Date
Organizing your tasks
Date Displays tasks that are due in a
 Deleting a task
Customizing Tasks
 Your memos and documents
Manage Word, Excel Improve productivity by taking
 Documents To Go Professional Memos Voice Memo
 Documents To Go Professional
 Select the document you want from the list
Opening a document
Documents
 Creating a memo
Memos
Voice Memo
Memos
 Voice Memo
Creating a voice memo
Listening to a voice memo
 U R M E M O S a N D D O C U M E N T S I C E M E M O
 O U R M E M O S a N D D O C U M E N T S
 Your application and info management tools
 This chapter
 Continue the search
Using Find
Viewing and using the alerts
 Calculator
Basic Mode Advanced Mode-Math
Switching between Basic and Advanced Calculator Modes
Calc
 Selecting functions in Advanced Calculator Mode
Length Length conversions for metric and English values
 Installing applications from the Internet
Installing applications
Installing bonus software from My Treo on your smartphone
My Treo
 Installing bonus software from My Palm on your computer
Installing other third-party applications from a computer
 Removing applications
 Press Menu Select Info on the App menu
Viewing application info
Manually deleting applications
 Open an application
Sending information with Bluetooth wireless technology
Sending info over a Bluetooth wireless connection
 Press Menu Select Send from the App menu
 Beaming information
 Beaming an application
Beaming an entry
Smartphone directly at the IR port on
 Changing which applications sync
Synchronizing information- advanced
Receiving beamed information
 N C H R O N I Z I N G I N F O R M a T I O N a D V a N C E D
 MAC only
 Select Setup Devices Select HotSync Setup
Click OK, and then close the Conduit Settings window
Setting up a Bluetooth connection for synchronization
 Synchronizing over a Bluetooth connection
Press Applications and select HotSync
 Synchronizing over an infrared connection
Applications and select HotSync
 Synchronizing using Microsoft Exchange ActiveSync
Select Local
 Using expansion cards
Inserting an expansion card
 Close the door of the expansion card slot
Removing an expansion card
 Accessing items stored on an expansion card
Opening applications on an expansion card
 Viewing expansion card information
Card Info
 Formatting an expansion card
Renaming an expansion card
Select Card Info
Press Menu Select Format Card from the Card menu Select OK
 A P T E R
 Your personal settings
 This chapter
 Setting system volume levels
System sound settings
Slide the Ringer switch to Sound
Silencing sounds
 Changing the screen font
Display and appearance settings
Adjusting the brightness
 Large bold
Setting display formats
Small
Press Applications and select Prefs
 Select a color scheme from the list Select Done
Applications settings
Press Applications and select Prefs Select Touchscreen
 Displaying applications by category
Arranging applications by category
Press Menu Select Category on the App menu
Changing Applications View
 Changing default applications
Three quick buttons that open an application
 Locking your keyboard Keyguard
Press Applications and select Prefs Select Default Apps
Locking your smartphone and info
 Select Keyguard Check any of the following boxes
Incoming calls received Disables
Locking your screen
 Locking your phone Phone Lock
 Locking your smartphone
Uncheck the On phone power off box
Enter your lock code to change this setting Select OK twice
 Select the Auto Lock Device box
Select the Password box
Press Applications and select Security
Select OK Do one of the following
 Viewing all private records
Working with private entries
Hiding or masking all private entries
You can reveal all the entries you’ve hidden or masked
 Security and Palm Desktop software Windows
Follow these steps to recover from a lost password
Select Lost Password
Entering owner information
 Press Applications and select Prefs Select Date & Time
System settings
Setting the date and time
 Set any of the following preferences
Optimizing power settings
Select Power
On a call, dim backlight after
 Connection settings
Connecting to a virtual private network
 Common questions
 This chapter
 StartProgramsPalmSafe HotSync
Upgrading
On your computer, click
 Locate your user folder on your computer
Users
 Desktop software installation
 Performing a system reset
Resetting your smartphone
Performing a soft reset
Performing a hard reset
 Applications and select
 Replacing the battery
 Screen
Screen appears blank
 Palm Desktop info is damaged, you can
Synchronization
There’s a blinking bell in the upper-left corner
 Can’t find my user folder
 Palm Desktop does not respond to a sync attempt
Make sure that HotSync manager is running
 Mac HD\Applications\Palm\Users\ device name
Synchronization starts but stops without finishing
\Program Files\Palm\device name
 Synchronize
Palm Desktop software, and then click Change/Remove
 Have duplicate entries in Microsoft Outlook after I sync
 Select Desktop overwrites handheld, and then click OK
If you’re using Microsoft Outlook sold separately
Click Change
My appointments show up in the wrong time slot after I sync
 Uncheck the New events use time zones box if it’s checked
If you’re using Palm Desktop software
Calendar
 My smartphone won’t connect to the mobile network
Signal strength is weak
Phone
Other person hears an echo
 My voice is too quiet on the other end
My smartphone hangs up when I hold it to my ear
Hear my own voice echo
Hear static or interference
 Preferences Select Clear Voicemail Icon
Hands-free devices
My phone seems to turn off by itself
 Confirm all the following Bluetooth setting is on when you
 Can’t send or receive text messages
Can’t tell if data services are available
Web
 Either of these icons, press
Can’t access a web
My smartphone won’t connect to the Internet
 An image or map is too small on my screen
It takes a long time for a web page to load
 Camera
Secure site refuses to permit a transaction
 Making room on your Treo smartphone
Application at
 Files\Palm\device name
Perform a hard reset see Performing a hard reset
Third-party applications
 Error messages
Getting more help
 Terms
 HotSync manager
Evdo Evolution Data Optimized
Favorite
HotSync technology
 Partnership
Palm Quick Install
SMS Short Messaging Service
Phone
 E R M S
 Important safety and legal information
FCC Notice
 Battery safety information
 Precaution against hearing loss
Page
 Specifications
 Specification S
 Specification S
 Specification S
 Tasks list
166, 212 accessing
Index
190
 187
146
121 To 54
140
 229
Installing 160-162
Deleting 17, 162, 163
Opening 7, 33, 34, 47
 168
 133
165
197
136
 179
139-140
192
105
 128
140 122
125
106-109
 216
Cookies 97, 104
For 48
 Albums 120
195
146 133
224
 Photos 114, 120
Dial Pad 31, 39
Dialing 39-42, 47, 65
Video clips 115, 120
 115
134
Downloading
Attaching voice memos to
 228
Errors 211, 218
Passwords 45, 193 Displaying 61, 134
Sending 79, 90
 177, 224 opening files on
178, 179 copying music to 125 copying photos or videos
162
Finding
 185
Freezes 201, 204 From pick list 178 full charge battery
Bluetooth devices and 57 Connecting to smartphone
Groupware
 Entering 15, 30-31, 195 erasing all
210
Icons 99, 187 Ignore button
Storing 17, 155, 175, 224 synchronizing 15, 19
 ITunes 123, 124
175, 176 installer 160 installing
Troubleshooting
 193
Lock icon 98, 119, 165
Phone
Music 123
 Sending 43, 88
151
Masks 189
92-94
 See Documents application Microsoft Outlook. See Outlook
220
87, 131, 134 Microsoft Office Manager
123
 169
98, 105 Note button 132 notes
Dial Pad 39, 47, 60 email applications 222 files
 135
Installing 16, 161, 203 Microsoft Exchange
Owner Preferences screen 195 Icon
Quarantined files on 16, 18
 Making 39, 47, 49
189, 192
Ending 43, 46, 49
Dialing 39-42, 47
 118
Entering 39-42, 61
120
Sending 79, 114
 Music 102
160 Pausing 103, 116
107
109
 Redialing most recent number
221
 100
Resets 201, 204-205
153
144
 Waking up
Contacts 40, 61, 132 specific characters 157 text 103
 Charging 10, 11
171
119
Side button 7, 127, 152
 Sounds 141
Resetting 192
Screen 140
225
 Stopping
Selecting applications for Setting default application for
System resets 201, 204, 218
Adding Assigning to attachments Checking off
 225-226
Displaying 134, 139 159
146 139
Tasks list 27, 134, 144
 Upgrades 16-18, 53, 211 troubleshooting
Trusted Devices button 107 trusted pairs. See
 Photos 116, 117
79-80
Playing 102, 115
Tasks 139, 145
 Playing
Volume button 7, 14, 64 volume conversions
Waking up screen 37 wallpaper 39, 60, 121 warranty
Dialing phone numbers from 42
 223 173, 210
Accessing 97, 99
104-106 163
104 123
 For