Applications and select | Palm Treo 755P instruction

C O M M O N Q U E S T I O N S

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third-party software issues. (See Third-party applications for suggestions on diagnosing third-party software issues.) After performing a hard reset, you can restore previously synchronized information the next time you sync.

IMPORTANT If you set a password on your smartphone, performing a hard reset reformats your smartphone. This is a more severe form of a hard reset, which removes all your information, and restores your formats, preferences, and other settings to the factory default settings.

TIP Some third-party applications do not create a backup on your computer when you synchronize. If you perform a hard reset, you may lose data in these applications and you will need to reinstall the application after the hard reset. Please contact the application’s developer to find out which data is backed up during synchronization.

1Remove the battery from your device.

2Press and hold Power/End while reinserting the battery. See Replacing the battery.

3When the Access Powered logo

appears, release Power/End .

4When the Erase all data? prompt appears, press Up to confirm the hard reset.

IMPORTANT If a Reformatting in progress message appears, do not touch your smartphone until the process is complete. This may take up to 10 minutes.

5When the language selection screen appears, select the same language you selected for your desktop software.

IMPORTANT Always use the same language for your Treo smartphone, your operating system, and your desktop software. Otherwise, you may lose information or have difficulty with synchronization. Support is not provided for mismatched language setups.

6Follow the onscreen instructions to align the screen and set the date and time.

7(Optional) If you want to confirm that

the hard reset was successful, press

Applications and select

C H A P T E R

R E S E T T I N G Y O U R S M A R T P H O N E 205

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Palm Treo 755P manual Applications and select

Contents

User Guide Waste disposal Contents Your memos and documents 147 Web browser Connections with Bluetooth devices 106Documents To Go Professional 149 Memos 151 Voice Memo N T E N T S Terms Important safety and legal information 231 Index Third-party applications Error messages Documentation and software WelcomeWhat’s in the box? Hardware What do I need to get started? Where to learn more If you need more information Customer service from your wireless E L C O M E Setting up This chapter Front view Smartphone overviewOption Back view Sound On Installing the batteryRinger switch Top view Battery contacts Smartphone contacts Charging the battery A R G I N G T H E B a T T E R Y Battery icon Maximizing battery life Making your first call Turn down the screen brightness see Adjusting the brightness What’s my phone number? Adjusting call volume System requirements Setting up your computer Upgrading from another Palm OS device A P T E R A P T E R Installing the desktop synchronization software Connecting your Treo smartphone to your computer Synchronizing information-the basics Press the sync button on the sync cable Sync button Moving around on your smartphone This chapter 5-way includes the following buttons Moving around the screenCenter Up Left Right Down Highlighting and selecting items Scrolling through screens Highlighting text Accessing command buttons Selecting menu items Selecting options in a pick list Entering lowercase and uppercase letters Using the keyboardBacklight Option Return Shift/Find Menu Space Alt Entering other symbols and accented characters Entering numbers, punctuation, and symbols Alt Symbols and accented characters Calendar Using the quick buttonsOpening applications Phone Option Press Applications Using Applications View Your phone This chapter Waking up the screen Turning your smartphone on and off Turning your phone on and off Opening the Phone application Dialing using the onscreen Dial PadDialing using the keyboard Press Phone Making calls Dialing by contact name Press Send to make the callSelect the number you want to dial Press Send to dial Dialing from a web page or message Press Center to make the call To select from your most recently dialed Redialing a recently called number Do one of the following Press Power/End Select Hang Up AllReceiving calls Ending a call To ignore a call, do one of the following Using voicemailSend the call to voicemail Press Power Setting up voicemail Listening to voicemail messages Voicemail notification What can I do when I’m on a call? Mutes the microphone so that you cannot be heard Switching applications during a call Select Add Contact Saving phone numbersEnter the information for the entry Select Done Making a second call When the Dial another call prompt appears, select YesAnswering a second call call waiting Making a conference call Ignore with TextTo hang up the current call and answer Send While in Flash mode, do any of the following Using Flash mode during a callPress Power/End Forwarding calls Press Send from Active Call View Defining favorite buttons Press Phone Use the 5-way to select a blank favorite button Creating a speed-dial favorite button Select a blank button Press Menu Press Phone Use the 5-way to access FavoritesSelect OK Editing a favorite button Select Edit Favorites Button on the Record menu Using a phoneHeadset Deleting a favorite button Connecting to a Bluetooth hands-free device Using a wired headsetMicrophone Headset button Speakers Press Applications and select Select Hands-free Setup Using a Bluetooth hands-free device Press Applications and select Prefs Select Hands-free Customizing advanced settings for your hands-free device Customizing the Phone application’s Main View Customizing phone settings TIP If you select the Typing starts contacts Selecting ringtones Creating and managing ringtones Selecting Phone alert tones Way Assigning a caller ID ringtone Adjusting ringer volume Assigning a caller ID photo Setting your dialing preferences Choosing your privacy settings Enabling TTY Check the Hearing Aid Compatibility box Turning on the HAC SettingCoverage area, No Service or Roaming appears instead What are all those icons? A T a R E a L L T H O S E I C O N S ? O U R P H O N E A P T E R A P T E R Your email and other messages This chapter VersaMail application Which application should I use? Canada Rogers High Speed and Sympatico How do I get started?Mexico Yahoo Account Setup Creating and sending email messages Your system administrator or ISP, and then select NextEnter the subject and message text From the Type pick list, select Photo/ Video Adding attachments to your email messagesAttaching photos and videos Red paper clip icon in the upper-right corner From the Type pick list, select Sounds Attaching ringtonesAttaching other types of files Viewing attachments Managing your messages Press Menu Select Delete Old on the Message menu Switching accountsDeleting selected messages from the Inbox Deleting messages by date Scheduling Auto Sync Customizing your email settings Check the Alert me of new mail box Select Auto SyncSelect OK, and then select Get Mail Selecting alert tones Unread messages Imap accounts Enter your signature information, and then select OK Message Format Sets the format for messages you retrieveAttaching a signature to a message Select Signature Check the Attach Signature box Messaging MessagingContinues to synchronize with Outlook on your computer Creating and sending a text message Receiving messages Using links in messages Deleting messages Arranging your messagesChatting with Messaging Message with the chat icon Enter your message Customizing your Messaging settings Selecting Messaging alert tones Show timestamps in chats IndicateDisplay my name in chat window as Selected label color, or only your name Select OK What are all those icons? An outgoing message with an error Your connections to the web and wireless devices This chapter Viewing a web Web browserPress Applications and select Web E B B R O W S E R Creating a bookmark Goes to your home Select Edit Bookmarks on the Bookmarks menu Saving aViewing bookmarks or saved pages Editing or deleting a bookmark or saved Select Edit Bookmarks from the Bookmarks menu Enter the desired changes Select OKDownloading files from a web Play Streaming files from a web Select Find Text on Page from the Page menu Copying text from a webReturning to recently viewed pages Finding text on a web Select Find to start the search Home Page Sets the page that appears when you selectSelect General and set any of the following preferences Normal mode/Fast mode Determines Disable JavaScript BypassesDisable cascading style sheets Connections with Bluetooth devices Select Setup Devices Select Trusted Devices Press Applications and select Bluetooth Select Bluetooth On Accepting a connection from another Bluetooth device A P T E R A P T E R Your photos, videos, and music Camera and Camcorder Pics & Videos Pocket Tunes Taking a picture Camera CamcorderCamera Recording a video Lets you add a voice captionPress Applications and select Camcorder Video in a different location, select one of the following Go to Camera View or Camcorder View Customizing your Camera settings Select the album that contains the picture you want to see Pics & VideosViewing a picture Pics&Videos Viewing a slide show Viewing a video3GP 3G2 MPEG-4 video + Qcelp audio + 3g2 file type MP4 Select the album that contains the video you want to see Copying a picture or video Sending pictures or videos Organizing pictures and videos Deleting a picture or video Saving a picture as wallpaperAdding a picture to a contact entry Rotating a picture Viewing pictures and videos on your computer Select Delete Select Delete to confirm the deletion Pocket Tunes Setting up Windows Media Player for MP3Applications and select pTunes Select Preferences Setting up iTunes for MP3 Transferring MP3 files from your computer Select Rip Music Transferring music from a CD to your smartphone Press Applications and select pTunes Listening to music on your Treo smartphoneChoose Song and select a song from the list Select Save List Creating a playlistEditing a playlist Press Applications and select pTunes Your personal information organizer Contacts Calendar World Clock Tasks Adding a contact ContactsPress Phone Select the Contacts favorite button Select New Contact After you enter all the information, select Done Select Photos to add an existing picture to this contactViewing or changing contact information Deleting a contact CalendarDefining your business card Displaying your calendar Creating an event Select OK Type of time units Number of time units Adding an alarm to an eventCreating an untimed event Interval Scheduling a repeating eventCreate an event, and then select it Select Details Select Other to define a custom Delete Removes the event from your calendar Select OK Color-coding your scheduleEditing or deleting an event Select the event you want to edit or delete Select Details Select Day and set any of the following Day View options Customizing display options for your calendar Selecting alarm tones Selecting cities World Clock World Clock Setting an alarmAdding cities Tasks Setting task priority, due date, and other detailsTasks Adding a task Checking off a task Date Displays tasks that are due in a Organizing your tasksSpecific time frame. Select the Date Customizing Tasks Deleting a task Manage Word, Excel Improve productivity by taking Your memos and documents Documents To Go Professional Memos Voice Memo Documents To Go Professional Documents Opening a documentSelect the document you want from the list Memos MemosVoice Memo Creating a memo Listening to a voice memo Creating a voice memoVoice Memo U R M E M O S a N D D O C U M E N T S I C E M E M O O U R M E M O S a N D D O C U M E N T S Your application and info management tools This chapter Viewing and using the alerts Using FindContinue the search Calc Basic Mode Advanced Mode-MathSwitching between Basic and Advanced Calculator Modes Calculator Length Length conversions for metric and English values Selecting functions in Advanced Calculator Mode My Treo Installing applicationsInstalling bonus software from My Treo on your smartphone Installing applications from the Internet Installing other third-party applications from a computer Installing bonus software from My Palm on your computer Removing applications Manually deleting applications Viewing application infoPress Menu Select Info on the App menu Sending info over a Bluetooth wireless connection Sending information with Bluetooth wireless technologyOpen an application Press Menu Select Send from the App menu Beaming information Smartphone directly at the IR port on Beaming an entryBeaming an application Receiving beamed information Synchronizing information- advancedChanging which applications sync N C H R O N I Z I N G I N F O R M a T I O N a D V a N C E D MAC only Setting up a Bluetooth connection for synchronization Click OK, and then close the Conduit Settings windowSelect Setup Devices Select HotSync Setup Press Applications and select HotSync Synchronizing over a Bluetooth connection Applications and select HotSync Synchronizing over an infrared connection Select Local Synchronizing using Microsoft Exchange ActiveSync Inserting an expansion card Using expansion cards Removing an expansion card Close the door of the expansion card slot Opening applications on an expansion card Accessing items stored on an expansion card Card Info Viewing expansion card information Press Menu Select Format Card from the Card menu Select OK Renaming an expansion cardSelect Card Info Formatting an expansion card A P T E R Your personal settings This chapter Silencing sounds System sound settingsSlide the Ringer switch to Sound Setting system volume levels Adjusting the brightness Display and appearance settingsChanging the screen font Press Applications and select Prefs Setting display formatsSmall Large bold Press Applications and select Prefs Select Touchscreen Applications settingsSelect a color scheme from the list Select Done Changing Applications View Arranging applications by categoryPress Menu Select Category on the App menu Displaying applications by category Three quick buttons that open an application Changing default applications Locking your smartphone and info Press Applications and select Prefs Select Default AppsLocking your keyboard Keyguard Locking your screen Incoming calls received DisablesSelect Keyguard Check any of the following boxes Locking your phone Phone Lock Enter your lock code to change this setting Select OK twice Uncheck the On phone power off boxLocking your smartphone Select OK Do one of the following Select the Password boxPress Applications and select Security Select the Auto Lock Device box You can reveal all the entries you’ve hidden or masked Working with private entriesHiding or masking all private entries Viewing all private records Entering owner information Follow these steps to recover from a lost passwordSelect Lost Password Security and Palm Desktop software Windows Setting the date and time System settingsPress Applications and select Prefs Select Date & Time On a call, dim backlight after Optimizing power settingsSelect Power Set any of the following preferences Connecting to a virtual private network Connection settings Common questions This chapter On your computer, click UpgradingStartProgramsPalmSafe HotSync Users Locate your user folder on your computer Desktop software installation Performing a hard reset Resetting your smartphonePerforming a soft reset Performing a system reset Applications and select Replacing the battery Screen appears blank Screen There’s a blinking bell in the upper-left corner SynchronizationPalm Desktop info is damaged, you can Can’t find my user folder Make sure that HotSync manager is running Palm Desktop does not respond to a sync attempt \Program Files\Palm\device name Synchronization starts but stops without finishingMac HD\Applications\Palm\Users\ device name Palm Desktop software, and then click Change/Remove Synchronize Have duplicate entries in Microsoft Outlook after I sync My appointments show up in the wrong time slot after I sync If you’re using Microsoft Outlook sold separatelyClick Change Select Desktop overwrites handheld, and then click OK Calendar If you’re using Palm Desktop softwareUncheck the New events use time zones box if it’s checked Other person hears an echo Signal strength is weakPhone My smartphone won’t connect to the mobile network Hear static or interference My smartphone hangs up when I hold it to my earHear my own voice echo My voice is too quiet on the other end My phone seems to turn off by itself Hands-free devicesPreferences Select Clear Voicemail Icon Confirm all the following Bluetooth setting is on when you Web Can’t tell if data services are availableCan’t send or receive text messages My smartphone won’t connect to the Internet Can’t access a webEither of these icons, press It takes a long time for a web page to load An image or map is too small on my screen Secure site refuses to permit a transaction Camera Application at Making room on your Treo smartphone Third-party applications Perform a hard reset see Performing a hard resetFiles\Palm\device name Getting more help Error messages Terms HotSync technology Evdo Evolution Data OptimizedFavorite HotSync manager Phone Palm Quick InstallSMS Short Messaging Service Partnership E R M S FCC Notice Important safety and legal information Battery safety information Precaution against hearing loss Page Specifications Specification S Specification S Specification S 190 166, 212 accessingIndex Tasks list 140 146121 To 54 187 Opening 7, 33, 34, 47 Installing 160-162Deleting 17, 162, 163 229 168 136 165197 133 105 139-140192 179 106-109 140 122125 128 For 48 Cookies 97, 104216 224 195146 133 Albums 120 Video clips 115, 120 Dial Pad 31, 39Dialing 39-42, 47, 65 Photos 114, 120 Attaching voice memos to 134Downloading 115 Sending 79, 90 Errors 211, 218Passwords 45, 193 Displaying 61, 134 228 Finding 178, 179 copying music to 125 copying photos or videos162 177, 224 opening files on Groupware Freezes 201, 204 From pick list 178 full charge batteryBluetooth devices and 57 Connecting to smartphone 185 Storing 17, 155, 175, 224 synchronizing 15, 19 210Icons 99, 187 Ignore button Entering 15, 30-31, 195 erasing all Troubleshooting 175, 176 installer 160 installingITunes 123, 124 Music 123 Lock icon 98, 119, 165Phone 193 92-94 151Masks 189 Sending 43, 88 123 22087, 131, 134 Microsoft Office Manager See Documents application Microsoft Outlook. See Outlook Dial Pad 39, 47, 60 email applications 222 files 98, 105 Note button 132 notes169 Quarantined files on 16, 18 Installing 16, 161, 203 Microsoft ExchangeOwner Preferences screen 195 Icon 135 Dialing 39-42, 47 189, 192Ending 43, 46, 49 Making 39, 47, 49 Sending 79, 114 Entering 39-42, 61120 118 109 160 Pausing 103, 116107 Music 102 221 Redialing most recent number 144 Resets 201, 204-205153 100 Contacts 40, 61, 132 specific characters 157 text 103 Waking up Side button 7, 127, 152 171119 Charging 10, 11 225 Resetting 192Screen 140 Sounds 141 Adding Assigning to attachments Checking off Selecting applications for Setting default application forSystem resets 201, 204, 218 Stopping Tasks list 27, 134, 144 Displaying 134, 139 159146 139 225-226 Trusted Devices button 107 trusted pairs. See Upgrades 16-18, 53, 211 troubleshooting Tasks 139, 145 79-80Playing 102, 115 Photos 116, 117 Dialing phone numbers from 42 Volume button 7, 14, 64 volume conversionsWaking up screen 37 wallpaper 39, 60, 121 warranty Playing 104 123 Accessing 97, 99104-106 163 223 173, 210 For