Palm Treo 755P guide

C O M M O N Q U E S T I O N S

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make sure the correct device name is selected in the User list on the toolbar of Palm Desktop software.

3Open HotSync manager on your computer, and make sure the necessary conduits are set to Synchronize the files.

4Do one of the following:

Windows: Uninstall Palm Desktop software. Click Start, select Settings, select Control Panel, select Add or Remove Programs, select

Palm Desktop software, and then click Change/Remove.

Mac: Contact Technical Support if the problem persists after completing step 3. Mac computers do not provide an option for uninstalling Palm Desktop software.

5Reboot your computer.

6Reinstall Palm Desktop software from the Palm Software Installation CD that came with your smartphone.

7(Outlook only) If you’re trying to synchronize offline, set your Outlook Calendar, Contacts, Notes, and Tasks to be available offline.

TIP Outlook subfolders and public folders are not accessible with the included software. You may want to use a third-party solution instead.

TIP (Outlook only) If you want to sync your info with a global Exchange Address Book, you must copy the addresses to your local Contacts list in Outlook (right-click the addresses and select Add to Personal Address Book).

TIP For more info on Outlook conduits, right-click the HotSync manager icon in the taskbar, select Custom, select an app with Outlook in its name, and then select Help.

I have duplicate entries in Microsoft Outlook after I sync

1Open Microsoft Outlook (sold separately) and delete the duplicate entries.

2On your computer, go to the Outlook application with duplicate entries and manually enter any info you added to your smartphone since the last time you synchronized.

3Right-click HotSync manager in the taskbar, and select Custom.

C H A P T E R

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Palm Treo 755P manual Have duplicate entries in Microsoft Outlook after I sync

Contents

User Guide Waste disposal Contents Web browser Connections with Bluetooth devices 106 Your memos and documents 147Documents To Go Professional 149 Memos 151 Voice Memo N T E N T S Terms Important safety and legal information 231 Index Third-party applications Error messages Documentation and software WelcomeWhat’s in the box? Hardware What do I need to get started? Where to learn more If you need more information Customer service from your wireless E L C O M E Setting up This chapter Smartphone overview Front viewOption Back view Sound On Installing the batteryRinger switch Top view Battery contacts Smartphone contacts Charging the battery A R G I N G T H E B a T T E R Y Battery icon Maximizing battery life Making your first call Turn down the screen brightness see Adjusting the brightness What’s my phone number? Adjusting call volume System requirements Setting up your computer Upgrading from another Palm OS device A P T E R A P T E R Installing the desktop synchronization software Connecting your Treo smartphone to your computer Synchronizing information-the basics Press the sync button on the sync cable Sync button Moving around on your smartphone This chapter Moving around the screen 5-way includes the following buttonsCenter Up Left Right Down Highlighting and selecting items Scrolling through screens Highlighting text Accessing command buttons Selecting menu items Selecting options in a pick list Entering lowercase and uppercase letters Using the keyboardBacklight Option Return Shift/Find Menu Space Alt Entering other symbols and accented characters Entering numbers, punctuation, and symbols Alt Symbols and accented characters Calendar Using the quick buttonsOpening applications Phone Option Press Applications Using Applications View Your phone This chapter Waking up the screen Turning your smartphone on and off Turning your phone on and off Opening the Phone application Dialing using the onscreen Dial PadDialing using the keyboard Press Phone Making calls Press Send to make the call Dialing by contact nameSelect the number you want to dial Press Send to dial Dialing from a web page or message Press Center to make the call To select from your most recently dialed Redialing a recently called number Do one of the following Press Power/End Select Hang Up AllReceiving calls Ending a call To ignore a call, do one of the following Using voicemailSend the call to voicemail Press Power Setting up voicemail Listening to voicemail messages Voicemail notification What can I do when I’m on a call? Mutes the microphone so that you cannot be heard Switching applications during a call Saving phone numbers Select Add ContactEnter the information for the entry Select Done When the Dial another call prompt appears, select Yes Making a second callAnswering a second call call waiting Making a conference call Ignore with TextTo hang up the current call and answer Send While in Flash mode, do any of the following Using Flash mode during a callPress Power/End Forwarding calls Press Send from Active Call View Defining favorite buttons Press Phone Use the 5-way to select a blank favorite button Creating a speed-dial favorite button Select a blank button Press Menu Press Phone Use the 5-way to access FavoritesSelect OK Editing a favorite button Select Edit Favorites Button on the Record menu Using a phoneHeadset Deleting a favorite button Using a wired headset Connecting to a Bluetooth hands-free deviceMicrophone Headset button Speakers Press Applications and select Select Hands-free Setup Using a Bluetooth hands-free device Press Applications and select Prefs Select Hands-free Customizing advanced settings for your hands-free device Customizing the Phone application’s Main View Customizing phone settings TIP If you select the Typing starts contacts Selecting ringtones Creating and managing ringtones Selecting Phone alert tones Way Assigning a caller ID ringtone Adjusting ringer volume Assigning a caller ID photo Setting your dialing preferences Choosing your privacy settings Enabling TTY Check the Hearing Aid Compatibility box Turning on the HAC SettingCoverage area, No Service or Roaming appears instead What are all those icons? A T a R E a L L T H O S E I C O N S ? O U R P H O N E A P T E R A P T E R Your email and other messages This chapter VersaMail application Which application should I use? How do I get started? Canada Rogers High Speed and SympaticoMexico Yahoo Account Setup Your system administrator or ISP, and then select Next Creating and sending email messagesEnter the subject and message text From the Type pick list, select Photo/ Video Adding attachments to your email messagesAttaching photos and videos Red paper clip icon in the upper-right corner Attaching ringtones From the Type pick list, select SoundsAttaching other types of files Viewing attachments Managing your messages Press Menu Select Delete Old on the Message menu Switching accountsDeleting selected messages from the Inbox Deleting messages by date Scheduling Auto Sync Customizing your email settings Check the Alert me of new mail box Select Auto SyncSelect OK, and then select Get Mail Selecting alert tones Unread messages Imap accounts Enter your signature information, and then select OK Message Format Sets the format for messages you retrieveAttaching a signature to a message Select Signature Check the Attach Signature box Messaging MessagingContinues to synchronize with Outlook on your computer Creating and sending a text message Receiving messages Using links in messages Arranging your messages Deleting messagesChatting with Messaging Message with the chat icon Enter your message Customizing your Messaging settings Selecting Messaging alert tones Show timestamps in chats IndicateDisplay my name in chat window as Selected label color, or only your name Select OK What are all those icons? An outgoing message with an error Your connections to the web and wireless devices This chapter Web browser Viewing a webPress Applications and select Web E B B R O W S E R Creating a bookmark Goes to your home Select Edit Bookmarks on the Bookmarks menu Saving aViewing bookmarks or saved pages Editing or deleting a bookmark or saved Enter the desired changes Select OK Select Edit Bookmarks from the Bookmarks menuDownloading files from a web Play Streaming files from a web Select Find Text on Page from the Page menu Copying text from a webReturning to recently viewed pages Finding text on a web Home Page Sets the page that appears when you select Select Find to start the searchSelect General and set any of the following preferences Disable JavaScript Bypasses Normal mode/Fast mode DeterminesDisable cascading style sheets Connections with Bluetooth devices Select Setup Devices Select Trusted Devices Press Applications and select Bluetooth Select Bluetooth On Accepting a connection from another Bluetooth device A P T E R A P T E R Your photos, videos, and music Camera and Camcorder Pics & Videos Pocket Tunes Camera Camcorder Taking a pictureCamera Lets you add a voice caption Recording a videoPress Applications and select Camcorder Video in a different location, select one of the following Go to Camera View or Camcorder View Customizing your Camera settings Select the album that contains the picture you want to see Pics & VideosViewing a picture Pics&Videos Viewing a slide show Viewing a video3GP 3G2 MPEG-4 video + Qcelp audio + 3g2 file type MP4 Select the album that contains the video you want to see Copying a picture or video Sending pictures or videos Organizing pictures and videos Deleting a picture or video Saving a picture as wallpaperAdding a picture to a contact entry Rotating a picture Viewing pictures and videos on your computer Select Delete Select Delete to confirm the deletion Setting up Windows Media Player for MP3 Pocket TunesApplications and select pTunes Select Preferences Setting up iTunes for MP3 Transferring MP3 files from your computer Select Rip Music Transferring music from a CD to your smartphone Listening to music on your Treo smartphone Press Applications and select pTunesChoose Song and select a song from the list Creating a playlist Select Save ListEditing a playlist Press Applications and select pTunes Your personal information organizer Contacts Calendar World Clock Tasks Adding a contact ContactsPress Phone Select the Contacts favorite button Select New Contact Select Photos to add an existing picture to this contact After you enter all the information, select DoneViewing or changing contact information Calendar Deleting a contactDefining your business card Displaying your calendar Creating an event Adding an alarm to an event Select OK Type of time units Number of time unitsCreating an untimed event Interval Scheduling a repeating eventCreate an event, and then select it Select Details Select Other to define a custom Delete Removes the event from your calendar Select OK Color-coding your scheduleEditing or deleting an event Select the event you want to edit or delete Select Details Select Day and set any of the following Day View options Customizing display options for your calendar Selecting alarm tones Selecting cities World Clock Setting an alarm World ClockAdding cities Tasks Setting task priority, due date, and other detailsTasks Adding a task Checking off a task Organizing your tasks Date Displays tasks that are due in aSpecific time frame. Select the Date Customizing Tasks Deleting a task Manage Word, Excel Improve productivity by taking Your memos and documents Documents To Go Professional Memos Voice Memo Documents To Go Professional Opening a document DocumentsSelect the document you want from the list Memos MemosVoice Memo Creating a memo Creating a voice memo Listening to a voice memoVoice Memo U R M E M O S a N D D O C U M E N T S I C E M E M O O U R M E M O S a N D D O C U M E N T S Your application and info management tools This chapter Using Find Viewing and using the alertsContinue the search Calc Basic Mode Advanced Mode-MathSwitching between Basic and Advanced Calculator Modes Calculator Length Length conversions for metric and English values Selecting functions in Advanced Calculator Mode My Treo Installing applicationsInstalling bonus software from My Treo on your smartphone Installing applications from the Internet Installing other third-party applications from a computer Installing bonus software from My Palm on your computer Removing applications Viewing application info Manually deleting applicationsPress Menu Select Info on the App menu Sending information with Bluetooth wireless technology Sending info over a Bluetooth wireless connectionOpen an application Press Menu Select Send from the App menu Beaming information Beaming an entry Smartphone directly at the IR port onBeaming an application Synchronizing information- advanced Receiving beamed informationChanging which applications sync N C H R O N I Z I N G I N F O R M a T I O N a D V a N C E D MAC only Click OK, and then close the Conduit Settings window Setting up a Bluetooth connection for synchronizationSelect Setup Devices Select HotSync Setup Press Applications and select HotSync Synchronizing over a Bluetooth connection Applications and select HotSync Synchronizing over an infrared connection Select Local Synchronizing using Microsoft Exchange ActiveSync Inserting an expansion card Using expansion cards Removing an expansion card Close the door of the expansion card slot Opening applications on an expansion card Accessing items stored on an expansion card Card Info Viewing expansion card information Press Menu Select Format Card from the Card menu Select OK Renaming an expansion cardSelect Card Info Formatting an expansion card A P T E R Your personal settings This chapter Silencing sounds System sound settingsSlide the Ringer switch to Sound Setting system volume levels Display and appearance settings Adjusting the brightnessChanging the screen font Press Applications and select Prefs Setting display formatsSmall Large bold Applications settings Press Applications and select Prefs Select TouchscreenSelect a color scheme from the list Select Done Changing Applications View Arranging applications by categoryPress Menu Select Category on the App menu Displaying applications by category Three quick buttons that open an application Changing default applications Press Applications and select Prefs Select Default Apps Locking your smartphone and infoLocking your keyboard Keyguard Incoming calls received Disables Locking your screenSelect Keyguard Check any of the following boxes Locking your phone Phone Lock Uncheck the On phone power off box Enter your lock code to change this setting Select OK twiceLocking your smartphone Select OK Do one of the following Select the Password boxPress Applications and select Security Select the Auto Lock Device box You can reveal all the entries you’ve hidden or masked Working with private entriesHiding or masking all private entries Viewing all private records Entering owner information Follow these steps to recover from a lost passwordSelect Lost Password Security and Palm Desktop software Windows System settings Setting the date and timePress Applications and select Prefs Select Date & Time On a call, dim backlight after Optimizing power settingsSelect Power Set any of the following preferences Connecting to a virtual private network Connection settings Common questions This chapter Upgrading On your computer, clickStartProgramsPalmSafe HotSync Users Locate your user folder on your computer Desktop software installation Performing a hard reset Resetting your smartphonePerforming a soft reset Performing a system reset Applications and select Replacing the battery Screen appears blank Screen Synchronization There’s a blinking bell in the upper-left cornerPalm Desktop info is damaged, you can Can’t find my user folder Make sure that HotSync manager is running Palm Desktop does not respond to a sync attempt Synchronization starts but stops without finishing \Program Files\Palm\device nameMac HD\Applications\Palm\Users\ device name Palm Desktop software, and then click Change/Remove Synchronize Have duplicate entries in Microsoft Outlook after I sync My appointments show up in the wrong time slot after I sync If you’re using Microsoft Outlook sold separatelyClick Change Select Desktop overwrites handheld, and then click OK If you’re using Palm Desktop software CalendarUncheck the New events use time zones box if it’s checked Other person hears an echo Signal strength is weakPhone My smartphone won’t connect to the mobile network Hear static or interference My smartphone hangs up when I hold it to my earHear my own voice echo My voice is too quiet on the other end Hands-free devices My phone seems to turn off by itselfPreferences Select Clear Voicemail Icon Confirm all the following Bluetooth setting is on when you Can’t tell if data services are available WebCan’t send or receive text messages Can’t access a web My smartphone won’t connect to the InternetEither of these icons, press It takes a long time for a web page to load An image or map is too small on my screen Secure site refuses to permit a transaction Camera Application at Making room on your Treo smartphone Perform a hard reset see Performing a hard reset Third-party applicationsFiles\Palm\device name Getting more help Error messages Terms HotSync technology Evdo Evolution Data OptimizedFavorite HotSync manager Phone Palm Quick InstallSMS Short Messaging Service Partnership E R M S FCC Notice Important safety and legal information Battery safety information Precaution against hearing loss Page Specifications Specification S Specification S Specification S 190 166, 212 accessingIndex Tasks list 140 146121 To 54 187 Opening 7, 33, 34, 47 Installing 160-162Deleting 17, 162, 163 229 168 136 165197 133 105 139-140192 179 106-109 140 122125 128 Cookies 97, 104 For 48216 224 195146 133 Albums 120 Video clips 115, 120 Dial Pad 31, 39Dialing 39-42, 47, 65 Photos 114, 120 Attaching voice memos to 134Downloading 115 Sending 79, 90 Errors 211, 218Passwords 45, 193 Displaying 61, 134 228 Finding 178, 179 copying music to 125 copying photos or videos162 177, 224 opening files on Groupware Freezes 201, 204 From pick list 178 full charge batteryBluetooth devices and 57 Connecting to smartphone 185 Storing 17, 155, 175, 224 synchronizing 15, 19 210Icons 99, 187 Ignore button Entering 15, 30-31, 195 erasing all 175, 176 installer 160 installing TroubleshootingITunes 123, 124 Music 123 Lock icon 98, 119, 165Phone 193 92-94 151Masks 189 Sending 43, 88 123 22087, 131, 134 Microsoft Office Manager See Documents application Microsoft Outlook. See Outlook 98, 105 Note button 132 notes Dial Pad 39, 47, 60 email applications 222 files169 Quarantined files on 16, 18 Installing 16, 161, 203 Microsoft ExchangeOwner Preferences screen 195 Icon 135 Dialing 39-42, 47 189, 192Ending 43, 46, 49 Making 39, 47, 49 Sending 79, 114 Entering 39-42, 61120 118 109 160 Pausing 103, 116107 Music 102 221 Redialing most recent number 144 Resets 201, 204-205153 100 Contacts 40, 61, 132 specific characters 157 text 103 Waking up Side button 7, 127, 152 171119 Charging 10, 11 225 Resetting 192Screen 140 Sounds 141 Adding Assigning to attachments Checking off Selecting applications for Setting default application forSystem resets 201, 204, 218 Stopping Tasks list 27, 134, 144 Displaying 134, 139 159146 139 225-226 Trusted Devices button 107 trusted pairs. See Upgrades 16-18, 53, 211 troubleshooting Tasks 139, 145 79-80Playing 102, 115 Photos 116, 117 Dialing phone numbers from 42 Volume button 7, 14, 64 volume conversionsWaking up screen 37 wallpaper 39, 60, 121 warranty Playing 104 123 Accessing 97, 99104-106 163 223 173, 210 For