Can’t find my user folder | Palm Treo 755P manual

C O M M O N Q U E S T I O N S

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recover your info by synchronizing with your smartphone. To make sure you always have an up-to-date backup of your info, synchronize frequently.

This section describes synchronization between your Treo smartphone and a desktop computer running Palm Desktop software. You can also synchronize the information on your smartphone using third-party applications. See the separate documentation for the third-party application for information on features and configuration.

Before you attempt to synchronize, make sure you’ve installed the desktop synchronization software from the Palm Software Installation CD.

TIP Every device needs a unique name. Never synchronize more than one device to the same device name on your computer.

I can’t find my user folder

WINDOWS ONLY If your device name is one word, your user folder name is the first six characters of your device name. If your device name is two words, your user folder

name consists of the first six characters of the second word of your device name followed by the first letter of the first word. For example, if your device name is John Smith, your user folder is named SmithJ. Your user folder is usually located inside one of the following folders:

C:\Program Files\Palm\

C:\Program Files\palmOne\

C:\Program Files\Handspring\

MAC ONLY Your user folder name is the same as your device name and is usually found in this location: Mac hard drive :

Users : Your Mac username : Documents

: Palm : Users.

What is the backup folder?

The Backup folder is located inside your user folder (see I can’t find my user folder). During synchronization, HotSync® manager puts a copy of most of your info and applications into the Backup folder. (Some third-party apps do not put a copy into the Backup folder.) The next time you sync, HotSync manager compares the contents of the Backup folder to the contents of your smartphone and then restores any missing info or applications.

C H A P T E R

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Palm Treo 755P manual Can’t find my user folder

Contents

User Guide Waste disposal Contents Documents To Go Professional 149 Memos 151 Voice Memo Web browser Connections with Bluetooth devices 106Your memos and documents 147 N T E N T S Terms Important safety and legal information 231 Index Third-party applications Error messages Documentation and software WelcomeWhat’s in the box? Hardware What do I need to get started? Where to learn more If you need more information Customer service from your wireless E L C O M E Setting up This chapter Option Smartphone overviewFront view Back view Sound On Installing the batteryRinger switch Top view Battery contacts Smartphone contacts Charging the battery A R G I N G T H E B a T T E R Y Battery icon Maximizing battery life Making your first call Turn down the screen brightness see Adjusting the brightness What’s my phone number? Adjusting call volume System requirements Setting up your computer Upgrading from another Palm OS device A P T E R A P T E R Installing the desktop synchronization software Connecting your Treo smartphone to your computer Synchronizing information-the basics Press the sync button on the sync cable Sync button Moving around on your smartphone This chapter Center Up Left Right Down Moving around the screen5-way includes the following buttons Highlighting and selecting items Scrolling through screens Highlighting text Accessing command buttons Selecting menu items Selecting options in a pick list Entering lowercase and uppercase letters Using the keyboardBacklight Option Return Shift/Find Menu Space Alt Entering other symbols and accented characters Entering numbers, punctuation, and symbols Alt Symbols and accented characters Calendar Using the quick buttonsOpening applications Phone Option Press Applications Using Applications View Your phone This chapter Waking up the screen Turning your smartphone on and off Turning your phone on and off Opening the Phone application Dialing using the onscreen Dial PadDialing using the keyboard Press Phone Making calls Select the number you want to dial Press Send to dial Press Send to make the callDialing by contact name Dialing from a web page or message Press Center to make the call To select from your most recently dialed Redialing a recently called number Do one of the following Press Power/End Select Hang Up AllReceiving calls Ending a call To ignore a call, do one of the following Using voicemailSend the call to voicemail Press Power Setting up voicemail Listening to voicemail messages Voicemail notification What can I do when I’m on a call? Mutes the microphone so that you cannot be heard Switching applications during a call Enter the information for the entry Select Done Saving phone numbersSelect Add Contact Answering a second call call waiting When the Dial another call prompt appears, select YesMaking a second call Making a conference call Ignore with TextTo hang up the current call and answer Send While in Flash mode, do any of the following Using Flash mode during a callPress Power/End Forwarding calls Press Send from Active Call View Defining favorite buttons Press Phone Use the 5-way to select a blank favorite button Creating a speed-dial favorite button Select a blank button Press Menu Press Phone Use the 5-way to access FavoritesSelect OK Editing a favorite button Select Edit Favorites Button on the Record menu Using a phoneHeadset Deleting a favorite button Microphone Headset button Speakers Using a wired headsetConnecting to a Bluetooth hands-free device Press Applications and select Select Hands-free Setup Using a Bluetooth hands-free device Press Applications and select Prefs Select Hands-free Customizing advanced settings for your hands-free device Customizing the Phone application’s Main View Customizing phone settings TIP If you select the Typing starts contacts Selecting ringtones Creating and managing ringtones Selecting Phone alert tones Way Assigning a caller ID ringtone Adjusting ringer volume Assigning a caller ID photo Setting your dialing preferences Choosing your privacy settings Enabling TTY Check the Hearing Aid Compatibility box Turning on the HAC SettingCoverage area, No Service or Roaming appears instead What are all those icons? A T a R E a L L T H O S E I C O N S ? O U R P H O N E A P T E R A P T E R Your email and other messages This chapter VersaMail application Which application should I use? Mexico Yahoo How do I get started?Canada Rogers High Speed and Sympatico Account Setup Enter the subject and message text Your system administrator or ISP, and then select NextCreating and sending email messages From the Type pick list, select Photo/ Video Adding attachments to your email messagesAttaching photos and videos Red paper clip icon in the upper-right corner Attaching other types of files Attaching ringtonesFrom the Type pick list, select Sounds Viewing attachments Managing your messages Press Menu Select Delete Old on the Message menu Switching accountsDeleting selected messages from the Inbox Deleting messages by date Scheduling Auto Sync Customizing your email settings Check the Alert me of new mail box Select Auto SyncSelect OK, and then select Get Mail Selecting alert tones Unread messages Imap accounts Enter your signature information, and then select OK Message Format Sets the format for messages you retrieveAttaching a signature to a message Select Signature Check the Attach Signature box Messaging MessagingContinues to synchronize with Outlook on your computer Creating and sending a text message Receiving messages Using links in messages Chatting with Messaging Arranging your messagesDeleting messages Message with the chat icon Enter your message Customizing your Messaging settings Selecting Messaging alert tones Show timestamps in chats IndicateDisplay my name in chat window as Selected label color, or only your name Select OK What are all those icons? An outgoing message with an error Your connections to the web and wireless devices This chapter Press Applications and select Web Web browserViewing a web E B B R O W S E R Creating a bookmark Goes to your home Select Edit Bookmarks on the Bookmarks menu Saving aViewing bookmarks or saved pages Editing or deleting a bookmark or saved Downloading files from a web Enter the desired changes Select OKSelect Edit Bookmarks from the Bookmarks menu Play Streaming files from a web Select Find Text on Page from the Page menu Copying text from a webReturning to recently viewed pages Finding text on a web Select General and set any of the following preferences Home Page Sets the page that appears when you selectSelect Find to start the search Disable cascading style sheets Disable JavaScript BypassesNormal mode/Fast mode Determines Connections with Bluetooth devices Select Setup Devices Select Trusted Devices Press Applications and select Bluetooth Select Bluetooth On Accepting a connection from another Bluetooth device A P T E R A P T E R Your photos, videos, and music Camera and Camcorder Pics & Videos Pocket Tunes Camera Camera CamcorderTaking a picture Press Applications and select Camcorder Lets you add a voice captionRecording a video Video in a different location, select one of the following Go to Camera View or Camcorder View Customizing your Camera settings Select the album that contains the picture you want to see Pics & VideosViewing a picture Pics&Videos Viewing a slide show Viewing a video3GP 3G2 MPEG-4 video + Qcelp audio + 3g2 file type MP4 Select the album that contains the video you want to see Copying a picture or video Sending pictures or videos Organizing pictures and videos Deleting a picture or video Saving a picture as wallpaperAdding a picture to a contact entry Rotating a picture Viewing pictures and videos on your computer Select Delete Select Delete to confirm the deletion Applications and select pTunes Setting up Windows Media Player for MP3Pocket Tunes Select Preferences Setting up iTunes for MP3 Transferring MP3 files from your computer Select Rip Music Transferring music from a CD to your smartphone Choose Song and select a song from the list Listening to music on your Treo smartphonePress Applications and select pTunes Editing a playlist Press Applications and select pTunes Creating a playlistSelect Save List Your personal information organizer Contacts Calendar World Clock Tasks Adding a contact ContactsPress Phone Select the Contacts favorite button Select New Contact Viewing or changing contact information Select Photos to add an existing picture to this contactAfter you enter all the information, select Done Defining your business card CalendarDeleting a contact Displaying your calendar Creating an event Creating an untimed event Adding an alarm to an eventSelect OK Type of time units Number of time units Interval Scheduling a repeating eventCreate an event, and then select it Select Details Select Other to define a custom Delete Removes the event from your calendar Select OK Color-coding your scheduleEditing or deleting an event Select the event you want to edit or delete Select Details Select Day and set any of the following Day View options Customizing display options for your calendar Selecting alarm tones Selecting cities World Clock Adding cities Setting an alarmWorld Clock Tasks Setting task priority, due date, and other detailsTasks Adding a task Checking off a task Specific time frame. Select the Date Organizing your tasksDate Displays tasks that are due in a Customizing Tasks Deleting a task Manage Word, Excel Improve productivity by taking Your memos and documents Documents To Go Professional Memos Voice Memo Documents To Go Professional Select the document you want from the list Opening a documentDocuments Memos MemosVoice Memo Creating a memo Voice Memo Creating a voice memoListening to a voice memo U R M E M O S a N D D O C U M E N T S I C E M E M O O U R M E M O S a N D D O C U M E N T S Your application and info management tools This chapter Continue the search Using FindViewing and using the alerts Calc Basic Mode Advanced Mode-MathSwitching between Basic and Advanced Calculator Modes Calculator Length Length conversions for metric and English values Selecting functions in Advanced Calculator Mode My Treo Installing applicationsInstalling bonus software from My Treo on your smartphone Installing applications from the Internet Installing other third-party applications from a computer Installing bonus software from My Palm on your computer Removing applications Press Menu Select Info on the App menu Viewing application infoManually deleting applications Open an application Sending information with Bluetooth wireless technologySending info over a Bluetooth wireless connection Press Menu Select Send from the App menu Beaming information Beaming an application Beaming an entrySmartphone directly at the IR port on Changing which applications sync Synchronizing information- advancedReceiving beamed information N C H R O N I Z I N G I N F O R M a T I O N a D V a N C E D MAC only Select Setup Devices Select HotSync Setup Click OK, and then close the Conduit Settings windowSetting up a Bluetooth connection for synchronization Press Applications and select HotSync Synchronizing over a Bluetooth connection Applications and select HotSync Synchronizing over an infrared connection Select Local Synchronizing using Microsoft Exchange ActiveSync Inserting an expansion card Using expansion cards Removing an expansion card Close the door of the expansion card slot Opening applications on an expansion card Accessing items stored on an expansion card Card Info Viewing expansion card information Press Menu Select Format Card from the Card menu Select OK Renaming an expansion cardSelect Card Info Formatting an expansion card A P T E R Your personal settings This chapter Silencing sounds System sound settingsSlide the Ringer switch to Sound Setting system volume levels Changing the screen font Display and appearance settingsAdjusting the brightness Press Applications and select Prefs Setting display formatsSmall Large bold Select a color scheme from the list Select Done Applications settingsPress Applications and select Prefs Select Touchscreen Changing Applications View Arranging applications by categoryPress Menu Select Category on the App menu Displaying applications by category Three quick buttons that open an application Changing default applications Locking your keyboard Keyguard Press Applications and select Prefs Select Default AppsLocking your smartphone and info Select Keyguard Check any of the following boxes Incoming calls received DisablesLocking your screen Locking your phone Phone Lock Locking your smartphone Uncheck the On phone power off boxEnter your lock code to change this setting Select OK twice Select OK Do one of the following Select the Password boxPress Applications and select Security Select the Auto Lock Device box You can reveal all the entries you’ve hidden or masked Working with private entriesHiding or masking all private entries Viewing all private records Entering owner information Follow these steps to recover from a lost passwordSelect Lost Password Security and Palm Desktop software Windows Press Applications and select Prefs Select Date & Time System settingsSetting the date and time On a call, dim backlight after Optimizing power settingsSelect Power Set any of the following preferences Connecting to a virtual private network Connection settings Common questions This chapter StartProgramsPalmSafe HotSync UpgradingOn your computer, click Users Locate your user folder on your computer Desktop software installation Performing a hard reset Resetting your smartphonePerforming a soft reset Performing a system reset Applications and select Replacing the battery Screen appears blank Screen Palm Desktop info is damaged, you can SynchronizationThere’s a blinking bell in the upper-left corner Can’t find my user folder Make sure that HotSync manager is running Palm Desktop does not respond to a sync attempt Mac HD\Applications\Palm\Users\ device name Synchronization starts but stops without finishing\Program Files\Palm\device name Palm Desktop software, and then click Change/Remove Synchronize Have duplicate entries in Microsoft Outlook after I sync My appointments show up in the wrong time slot after I sync If you’re using Microsoft Outlook sold separatelyClick Change Select Desktop overwrites handheld, and then click OK Uncheck the New events use time zones box if it’s checked If you’re using Palm Desktop softwareCalendar Other person hears an echo Signal strength is weakPhone My smartphone won’t connect to the mobile network Hear static or interference My smartphone hangs up when I hold it to my earHear my own voice echo My voice is too quiet on the other end Preferences Select Clear Voicemail Icon Hands-free devicesMy phone seems to turn off by itself Confirm all the following Bluetooth setting is on when you Can’t send or receive text messages Can’t tell if data services are availableWeb Either of these icons, press Can’t access a webMy smartphone won’t connect to the Internet It takes a long time for a web page to load An image or map is too small on my screen Secure site refuses to permit a transaction Camera Application at Making room on your Treo smartphone Files\Palm\device name Perform a hard reset see Performing a hard resetThird-party applications Getting more help Error messages Terms HotSync technology Evdo Evolution Data OptimizedFavorite HotSync manager Phone Palm Quick InstallSMS Short Messaging Service Partnership E R M S FCC Notice Important safety and legal information Battery safety information Precaution against hearing loss Page Specifications Specification S Specification S Specification S 190 166, 212 accessingIndex Tasks list 140 146121 To 54 187 Opening 7, 33, 34, 47 Installing 160-162Deleting 17, 162, 163 229 168 136 165197 133 105 139-140192 179 106-109 140 122125 128 216 Cookies 97, 104For 48 224 195146 133 Albums 120 Video clips 115, 120 Dial Pad 31, 39Dialing 39-42, 47, 65 Photos 114, 120 Attaching voice memos to 134Downloading 115 Sending 79, 90 Errors 211, 218Passwords 45, 193 Displaying 61, 134 228 Finding 178, 179 copying music to 125 copying photos or videos162 177, 224 opening files on Groupware Freezes 201, 204 From pick list 178 full charge batteryBluetooth devices and 57 Connecting to smartphone 185 Storing 17, 155, 175, 224 synchronizing 15, 19 210Icons 99, 187 Ignore button Entering 15, 30-31, 195 erasing all ITunes 123, 124 175, 176 installer 160 installingTroubleshooting Music 123 Lock icon 98, 119, 165Phone 193 92-94 151Masks 189 Sending 43, 88 123 22087, 131, 134 Microsoft Office Manager See Documents application Microsoft Outlook. See Outlook 169 98, 105 Note button 132 notesDial Pad 39, 47, 60 email applications 222 files Quarantined files on 16, 18 Installing 16, 161, 203 Microsoft ExchangeOwner Preferences screen 195 Icon 135 Dialing 39-42, 47 189, 192Ending 43, 46, 49 Making 39, 47, 49 Sending 79, 114 Entering 39-42, 61120 118 109 160 Pausing 103, 116107 Music 102 221 Redialing most recent number 144 Resets 201, 204-205153 100 Contacts 40, 61, 132 specific characters 157 text 103 Waking up Side button 7, 127, 152 171119 Charging 10, 11 225 Resetting 192Screen 140 Sounds 141 Adding Assigning to attachments Checking off Selecting applications for Setting default application forSystem resets 201, 204, 218 Stopping Tasks list 27, 134, 144 Displaying 134, 139 159146 139 225-226 Trusted Devices button 107 trusted pairs. See Upgrades 16-18, 53, 211 troubleshooting Tasks 139, 145 79-80Playing 102, 115 Photos 116, 117 Dialing phone numbers from 42 Volume button 7, 14, 64 volume conversionsWaking up screen 37 wallpaper 39, 60, 121 warranty Playing 104 123 Accessing 97, 99104-106 163 223 173, 210 For