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C O M M O N Q U E S T I O N S

C H A P T E R

If you can view the other web page after you refresh it but you still can’t access the page you were originally trying to view, the page may contain elements that are not supported by the web browser. These include Flash, Shockwave, VBScript, WMLScript, and other plug-ins.

Some websites use a redirector to their true home page. If the web browser on your smartphone can’t follow the redirector, try using a desktop browser to see the landing page of the redirector, and then enter that address in the web browser on your smartphone.

TIP Your Treo smartphone can open your email application when you select an email address on a web page. If nothing happens when you select the link, make sure your email application is already set up.

It takes a long time for a web page to load

If it is taking longer than usual to load web pages, you may have traveled from an EVDO service area to a 1xRTT service area. Although 1xRTT data service is considered a high-speed data service, it seems slow if you are used to EVDO speed.

1Press Phone and look for either the 1xRTT or EVDO icon in the title bar of the Phone application’s Main View.

2If you see the EVDO icon, there may be a problem with the website you are trying to access. Try opening a different web page to see if the problem persists.

3If you see the 1xRTT icon, you may be experiencing the difference in performance between the two types of data networks.

4To be sure there is not a problem with your connection to your wireless service provider’s network, press and

hold Power/End to turn off your phone. Then press and hold the same button to turn it back on again.

5Try opening the web page again to see if it loads faster.

An image or map is too small on my screen

The web browser has two modes: Optimized and Wide Page. Optimized Mode resizes all images and page elements to fit in a single column on the

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Palm Treo 755P manual An image or map is too small on my screen, It takes a long time for a web page to load