User Guide
 Waste disposal
 Contents
 Web browser Connections with Bluetooth devices 106
Your memos and documents 147
Documents To Go Professional 149 Memos 151 Voice Memo
 N T E N T S
 Terms Important safety and legal information 231 Index
Third-party applications Error messages
 Documentation and software
Welcome
What’s in the box?
Hardware
 What do I need to get started?
Where to learn more
 If you need more information
Customer service from your wireless
 E L C O M E
 Setting up
 This chapter
 Smartphone overview
Front view
Option
 Back view
 Sound On
Installing the battery
Ringer switch
Top view
 Battery contacts Smartphone contacts
Charging the battery
 A R G I N G T H E B a T T E R Y
 Battery icon
Maximizing battery life
 Making your first call
Turn down the screen brightness see Adjusting the brightness
 What’s my phone number?
Adjusting call volume
 System requirements
Setting up your computer
 Upgrading from another Palm OS device
 A P T E R
 A P T E R
 Installing the desktop synchronization software
 Connecting your Treo smartphone to your computer
 Synchronizing information-the basics
 Press the sync button on the sync cable Sync button
 Moving around on your smartphone
 This chapter
 Moving around the screen
5-way includes the following buttons
Center Up Left Right Down
 Highlighting and selecting items
Scrolling through screens
 Highlighting text
Accessing command buttons
 Selecting menu items
 Selecting options in a pick list
 Entering lowercase and uppercase letters
Using the keyboard
Backlight
Option Return Shift/Find Menu Space Alt
 Entering other symbols and accented characters
Entering numbers, punctuation, and symbols
 Alt
Symbols and accented characters
 Calendar
Using the quick buttons
Opening applications
Phone Option
 Press Applications
Using Applications View
 Your phone
 This chapter
 Waking up the screen
Turning your smartphone on and off
 Turning your phone on and off
 Opening the Phone application
Dialing using the onscreen Dial Pad
Dialing using the keyboard Press Phone
Making calls
 Press Send to make the call
Dialing by contact name
Select the number you want to dial Press Send to dial
 Dialing from a web page or message
Press Center to make the call
 To select from your most recently dialed
Redialing a recently called number
 Do one of the following
Press Power/End Select Hang Up All
Receiving calls
Ending a call
 To ignore a call, do one of the following
Using voicemail
Send the call to voicemail Press Power
Setting up voicemail
 Listening to voicemail messages
Voicemail notification
 What can I do when I’m on a call?
 Mutes the microphone so that you cannot be heard
Switching applications during a call
 Saving phone numbers
Select Add Contact
Enter the information for the entry Select Done
 When the Dial another call prompt appears, select Yes
Making a second call
Answering a second call call waiting
 Making a conference call
Ignore with Text
To hang up the current call and answer
Send
 While in Flash mode, do any of the following
Using Flash mode during a call
Press Power/End Forwarding calls
Press Send from Active Call View
 Defining favorite buttons
 Press Phone Use the 5-way to select a blank favorite button
Creating a speed-dial favorite button
 Select a blank button Press Menu
Press Phone Use the 5-way to access Favorites
Select OK
Editing a favorite button
 Select Edit Favorites Button on the Record menu
Using a phone
Headset
Deleting a favorite button
 Using a wired headset
Connecting to a Bluetooth hands-free device
Microphone Headset button Speakers
 Press Applications and select
Select Hands-free Setup
 Using a Bluetooth hands-free device
 Press Applications and select Prefs Select Hands-free
Customizing advanced settings for your hands-free device
 Customizing the Phone application’s Main View
Customizing phone settings
 TIP If you select the Typing starts contacts
Selecting ringtones
 Creating and managing ringtones
 Selecting Phone alert tones
Way
 Assigning a caller ID ringtone
Adjusting ringer volume
 Assigning a caller ID photo
Setting your dialing preferences
 Choosing your privacy settings
 Enabling TTY
 Check the Hearing Aid Compatibility box
Turning on the HAC Setting
Coverage area, No Service or Roaming appears instead
What are all those icons?
 A T a R E a L L T H O S E I C O N S ?
 O U R P H O N E
 A P T E R
 A P T E R
 Your email and other messages
 This chapter
 VersaMail application
Which application should I use?
 How do I get started?
Canada Rogers High Speed and Sympatico
Mexico Yahoo
 Account Setup
 Your system administrator or ISP, and then select Next
Creating and sending email messages
Enter the subject and message text
 From the Type pick list, select Photo/ Video
Adding attachments to your email messages
Attaching photos and videos
Red paper clip icon in the upper-right corner
 Attaching ringtones
From the Type pick list, select Sounds
Attaching other types of files
 Viewing attachments
 Managing your messages
 Press Menu Select Delete Old on the Message menu
Switching accounts
Deleting selected messages from the Inbox
Deleting messages by date
 Scheduling Auto Sync
Customizing your email settings
 Check the Alert me of new mail box
Select Auto Sync
Select OK, and then select Get Mail
Selecting alert tones
 Unread messages Imap accounts
 Enter your signature information, and then select OK
Message Format Sets the format for messages you retrieve
Attaching a signature to a message
Select Signature Check the Attach Signature box
 Messaging
Messaging
Continues to synchronize with Outlook on your computer
Creating and sending a text message
 Receiving messages
 Using links in messages
 Arranging your messages
Deleting messages
Chatting with Messaging
 Message with the chat icon Enter your message
Customizing your Messaging settings
 Selecting Messaging alert tones
Show timestamps in chats Indicate
Display my name in chat window as
Selected label color, or only your name Select OK
 What are all those icons?
An outgoing message with an error
 Your connections to the web and wireless devices
 This chapter
 Web browser
Viewing a web
Press Applications and select Web
 E B B R O W S E R
 Creating a bookmark
Goes to your home
 Select Edit Bookmarks on the Bookmarks menu
Saving a
Viewing bookmarks or saved pages
Editing or deleting a bookmark or saved
 Enter the desired changes Select OK
Select Edit Bookmarks from the Bookmarks menu
Downloading files from a web
 Play
Streaming files from a web
 Select Find Text on Page from the Page menu
Copying text from a web
Returning to recently viewed pages
Finding text on a web
 Home Page Sets the page that appears when you select
Select Find to start the search
Select General and set any of the following preferences
 Disable JavaScript Bypasses
Normal mode/Fast mode Determines
Disable cascading style sheets
 Connections with Bluetooth devices
 Select Setup Devices Select Trusted Devices
 Press Applications and select Bluetooth Select Bluetooth On
Accepting a connection from another Bluetooth device
 A P T E R
 A P T E R
 Your photos, videos, and music
 Camera and Camcorder Pics & Videos Pocket Tunes
 Camera Camcorder
Taking a picture
Camera
 Lets you add a voice caption
Recording a video
Press Applications and select Camcorder
 Video in a different location, select one of the following
 Go to Camera View or Camcorder View
Customizing your Camera settings
 Select the album that contains the picture you want to see
Pics & Videos
Viewing a picture
Pics&Videos
 Viewing a slide show
Viewing a video
3GP 3G2 MPEG-4 video + Qcelp audio + 3g2 file type MP4
Select the album that contains the video you want to see
 Copying a picture or video
Sending pictures or videos
 Organizing pictures and videos
 Deleting a picture or video
Saving a picture as wallpaper
Adding a picture to a contact entry
Rotating a picture
 Viewing pictures and videos on your computer
Select Delete Select Delete to confirm the deletion
 Setting up Windows Media Player for MP3
Pocket Tunes
Applications and select pTunes
 Select Preferences
Setting up iTunes for MP3
 Transferring MP3 files from your computer
 Select Rip Music
Transferring music from a CD to your smartphone
 Listening to music on your Treo smartphone
Press Applications and select pTunes
Choose Song and select a song from the list
 Creating a playlist
Select Save List
Editing a playlist Press Applications and select pTunes
 Your personal information organizer
 Contacts Calendar World Clock Tasks
 Adding a contact
Contacts
Press Phone Select the Contacts favorite button
Select New Contact
 Select Photos to add an existing picture to this contact
After you enter all the information, select Done
Viewing or changing contact information
 Calendar
Deleting a contact
Defining your business card
 Displaying your calendar
 Creating an event
 Adding an alarm to an event
Select OK Type of time units Number of time units
Creating an untimed event
 Interval
Scheduling a repeating event
Create an event, and then select it Select Details
Select Other to define a custom
 Delete Removes the event from your calendar Select OK
Color-coding your schedule
Editing or deleting an event
Select the event you want to edit or delete Select Details
 Select Day and set any of the following Day View options
Customizing display options for your calendar
 Selecting alarm tones
 Selecting cities
World Clock
 Setting an alarm
World Clock
Adding cities
 Tasks
Setting task priority, due date, and other details
Tasks
Adding a task
 Checking off a task
 Organizing your tasks
Date Displays tasks that are due in a
Specific time frame. Select the Date
 Customizing Tasks
Deleting a task
 Manage Word, Excel Improve productivity by taking
Your memos and documents
 Documents To Go Professional Memos Voice Memo
 Documents To Go Professional
 Opening a document
Documents
Select the document you want from the list
 Memos
Memos
Voice Memo
Creating a memo
 Creating a voice memo
Listening to a voice memo
Voice Memo
 U R M E M O S a N D D O C U M E N T S I C E M E M O
 O U R M E M O S a N D D O C U M E N T S
 Your application and info management tools
 This chapter
 Using Find
Viewing and using the alerts
Continue the search
 Calc
Basic Mode Advanced Mode-Math
Switching between Basic and Advanced Calculator Modes
Calculator
 Length Length conversions for metric and English values
Selecting functions in Advanced Calculator Mode
 My Treo
Installing applications
Installing bonus software from My Treo on your smartphone
Installing applications from the Internet
 Installing other third-party applications from a computer
Installing bonus software from My Palm on your computer
 Removing applications
 Viewing application info
Manually deleting applications
Press Menu Select Info on the App menu
 Sending information with Bluetooth wireless technology
Sending info over a Bluetooth wireless connection
Open an application
 Press Menu Select Send from the App menu
 Beaming information
 Beaming an entry
Smartphone directly at the IR port on
Beaming an application
 Synchronizing information- advanced
Receiving beamed information
Changing which applications sync
 N C H R O N I Z I N G I N F O R M a T I O N a D V a N C E D
 MAC only
 Click OK, and then close the Conduit Settings window
Setting up a Bluetooth connection for synchronization
Select Setup Devices Select HotSync Setup
 Press Applications and select HotSync
Synchronizing over a Bluetooth connection
 Applications and select HotSync
Synchronizing over an infrared connection
 Select Local
Synchronizing using Microsoft Exchange ActiveSync
 Inserting an expansion card
Using expansion cards
 Removing an expansion card
Close the door of the expansion card slot
 Opening applications on an expansion card
Accessing items stored on an expansion card
 Card Info
Viewing expansion card information
 Press Menu Select Format Card from the Card menu Select OK
Renaming an expansion card
Select Card Info
Formatting an expansion card
 A P T E R
 Your personal settings
 This chapter
 Silencing sounds
System sound settings
Slide the Ringer switch to Sound
Setting system volume levels
 Display and appearance settings
Adjusting the brightness
Changing the screen font
 Press Applications and select Prefs
Setting display formats
Small
Large bold
 Applications settings
Press Applications and select Prefs Select Touchscreen
Select a color scheme from the list Select Done
 Changing Applications View
Arranging applications by category
Press Menu Select Category on the App menu
Displaying applications by category
 Three quick buttons that open an application
Changing default applications
 Press Applications and select Prefs Select Default Apps
Locking your smartphone and info
Locking your keyboard Keyguard
 Incoming calls received Disables
Locking your screen
Select Keyguard Check any of the following boxes
 Locking your phone Phone Lock
 Uncheck the On phone power off box
Enter your lock code to change this setting Select OK twice
Locking your smartphone
 Select OK Do one of the following
Select the Password box
Press Applications and select Security
Select the Auto Lock Device box
 You can reveal all the entries you’ve hidden or masked
Working with private entries
Hiding or masking all private entries
Viewing all private records
 Entering owner information
Follow these steps to recover from a lost password
Select Lost Password
Security and Palm Desktop software Windows
 System settings
Setting the date and time
Press Applications and select Prefs Select Date & Time
 On a call, dim backlight after
Optimizing power settings
Select Power
Set any of the following preferences
 Connecting to a virtual private network
Connection settings
 Common questions
 This chapter
 Upgrading
On your computer, click
StartProgramsPalmSafe HotSync
 Users
Locate your user folder on your computer
 Desktop software installation
 Performing a hard reset
Resetting your smartphone
Performing a soft reset
Performing a system reset
 Applications and select
 Replacing the battery
 Screen appears blank
Screen
 Synchronization
There’s a blinking bell in the upper-left corner
Palm Desktop info is damaged, you can
 Can’t find my user folder
 Make sure that HotSync manager is running
Palm Desktop does not respond to a sync attempt
 Synchronization starts but stops without finishing
\Program Files\Palm\device name
Mac HD\Applications\Palm\Users\ device name
 Palm Desktop software, and then click Change/Remove
Synchronize
 Have duplicate entries in Microsoft Outlook after I sync
 My appointments show up in the wrong time slot after I sync
If you’re using Microsoft Outlook sold separately
Click Change
Select Desktop overwrites handheld, and then click OK
 If you’re using Palm Desktop software
Calendar
Uncheck the New events use time zones box if it’s checked
 Other person hears an echo
Signal strength is weak
Phone
My smartphone won’t connect to the mobile network
 Hear static or interference
My smartphone hangs up when I hold it to my ear
Hear my own voice echo
My voice is too quiet on the other end
 Hands-free devices
My phone seems to turn off by itself
Preferences Select Clear Voicemail Icon
 Confirm all the following Bluetooth setting is on when you
 Can’t tell if data services are available
Web
Can’t send or receive text messages
 Can’t access a web
My smartphone won’t connect to the Internet
Either of these icons, press
 It takes a long time for a web page to load
An image or map is too small on my screen
 Secure site refuses to permit a transaction
Camera
 Application at
Making room on your Treo smartphone
 Perform a hard reset see Performing a hard reset
Third-party applications
Files\Palm\device name
 Getting more help
Error messages
 Terms
 HotSync technology
Evdo Evolution Data Optimized
Favorite
HotSync manager
 Phone
Palm Quick Install
SMS Short Messaging Service
Partnership
 E R M S
 FCC Notice
Important safety and legal information
 Battery safety information
 Precaution against hearing loss
Page
 Specifications
 Specification S
 Specification S
 Specification S
 190
166, 212 accessing
Index
Tasks list
 140
146
121 To 54
187
 Opening 7, 33, 34, 47
Installing 160-162
Deleting 17, 162, 163
229
 168
 136
165
197
133
 105
139-140
192
179
 106-109
140 122
125
128
 Cookies 97, 104
For 48
216
 224
195
146 133
Albums 120
 Video clips 115, 120
Dial Pad 31, 39
Dialing 39-42, 47, 65
Photos 114, 120
 Attaching voice memos to
134
Downloading
115
 Sending 79, 90
Errors 211, 218
Passwords 45, 193 Displaying 61, 134
228
 Finding
178, 179 copying music to 125 copying photos or videos
162
177, 224 opening files on
 Groupware
Freezes 201, 204 From pick list 178 full charge battery
Bluetooth devices and 57 Connecting to smartphone
185
 Storing 17, 155, 175, 224 synchronizing 15, 19
210
Icons 99, 187 Ignore button
Entering 15, 30-31, 195 erasing all
 175, 176 installer 160 installing
Troubleshooting
ITunes 123, 124
 Music 123
Lock icon 98, 119, 165
Phone
193
 92-94
151
Masks 189
Sending 43, 88
 123
220
87, 131, 134 Microsoft Office Manager
See Documents application Microsoft Outlook. See Outlook
 98, 105 Note button 132 notes
Dial Pad 39, 47, 60 email applications 222 files
169
 Quarantined files on 16, 18
Installing 16, 161, 203 Microsoft Exchange
Owner Preferences screen 195 Icon
135
 Dialing 39-42, 47
189, 192
Ending 43, 46, 49
Making 39, 47, 49
 Sending 79, 114
Entering 39-42, 61
120
118
 109
160 Pausing 103, 116
107
Music 102
 221
Redialing most recent number
 144
Resets 201, 204-205
153
100
 Contacts 40, 61, 132 specific characters 157 text 103
Waking up
 Side button 7, 127, 152
171
119
Charging 10, 11
 225
Resetting 192
Screen 140
Sounds 141
 Adding Assigning to attachments Checking off
Selecting applications for Setting default application for
System resets 201, 204, 218
Stopping
 Tasks list 27, 134, 144
Displaying 134, 139 159
146 139
225-226
 Trusted Devices button 107 trusted pairs. See
Upgrades 16-18, 53, 211 troubleshooting
 Tasks 139, 145
79-80
Playing 102, 115
Photos 116, 117
 Dialing phone numbers from 42
Volume button 7, 14, 64 volume conversions
Waking up screen 37 wallpaper 39, 60, 121 warranty
Playing
 104 123
Accessing 97, 99
104-106 163
223 173, 210
 For