Palm Treo 755P manual Web, Can’t send or receive text messages

11

C O M M O N Q U E S T I O N S

C H A P T E R

•Check the documentation that came with your device or the manufacturer’s website for information specific to your device.

Email

For troubleshooting info on the VersaMail® application, see the User Guide for the VersaMail® Application at http://go.palm.com/treo755p/.

Messaging

I can’t send or receive text messages

•Make sure your phone is turned on (see Turning your phone on and off).

•Contact your wireless service provider to verify that your plan includes text messaging services, that these services have been correctly activated, and that they are available at your location. Your wireless service provider should be able to tell you if messaging services have been experiencing transmission delays.

Delays can occur also between the time that a message is sent and the time it is received.

•Verify with the recipient that the receiving device can handle text messages.

•If a text message arrives but does not display an alert, perform a soft reset (see Performing a soft reset).

Web

I can’t tell if data services are available

When your phone is on, icons appear in the title bar in the Phone application’s Main View to indicate whether data services are available and whether a data connection is active. See What are all those icons? for descriptions of the icons that indicate that data services are available.

TIP If your phone is on and you do not see any of the data icons, data services are not available in your current location.

220E M A I L