User Guide
 Waste disposal
 Contents
 Documents To Go Professional 149 Memos 151 Voice Memo
Web browser Connections with Bluetooth devices 106
Your memos and documents 147
 N T E N T S
 Terms Important safety and legal information 231 Index
Third-party applications Error messages
 What’s in the box?
Welcome
Hardware
Documentation and software
 What do I need to get started?
Where to learn more
 If you need more information
Customer service from your wireless
 E L C O M E
 Setting up
 This chapter
 Option
Smartphone overview
Front view
 Back view
 Ringer switch
Installing the battery
Top view
Sound On
 Battery contacts Smartphone contacts
Charging the battery
 A R G I N G T H E B a T T E R Y
 Battery icon
Maximizing battery life
 Making your first call
Turn down the screen brightness see Adjusting the brightness
 What’s my phone number?
Adjusting call volume
 System requirements
Setting up your computer
 Upgrading from another Palm OS device
 A P T E R
 A P T E R
 Installing the desktop synchronization software
 Connecting your Treo smartphone to your computer
 Synchronizing information-the basics
 Press the sync button on the sync cable Sync button
 Moving around on your smartphone
 This chapter
 Center Up Left Right Down
Moving around the screen
5-way includes the following buttons
 Highlighting and selecting items
Scrolling through screens
 Highlighting text
Accessing command buttons
 Selecting menu items
 Selecting options in a pick list
 Backlight
Using the keyboard
Option Return Shift/Find Menu Space Alt
Entering lowercase and uppercase letters
 Entering other symbols and accented characters
Entering numbers, punctuation, and symbols
 Alt
Symbols and accented characters
 Opening applications
Using the quick buttons
Phone Option
Calendar
 Press Applications
Using Applications View
 Your phone
 This chapter
 Waking up the screen
Turning your smartphone on and off
 Turning your phone on and off
 Dialing using the keyboard Press Phone
Dialing using the onscreen Dial Pad
Making calls
Opening the Phone application
 Select the number you want to dial Press Send to dial
Press Send to make the call
Dialing by contact name
 Dialing from a web page or message
Press Center to make the call
 To select from your most recently dialed
Redialing a recently called number
 Receiving calls
Press Power/End Select Hang Up All
Ending a call
Do one of the following
 Send the call to voicemail Press Power
Using voicemail
Setting up voicemail
To ignore a call, do one of the following
 Listening to voicemail messages
Voicemail notification
 What can I do when I’m on a call?
 Mutes the microphone so that you cannot be heard
Switching applications during a call
 Enter the information for the entry Select Done
Saving phone numbers
Select Add Contact
 Answering a second call call waiting
When the Dial another call prompt appears, select Yes
Making a second call
 To hang up the current call and answer
Ignore with Text
Send
Making a conference call
 Press Power/End Forwarding calls
Using Flash mode during a call
Press Send from Active Call View
While in Flash mode, do any of the following
 Defining favorite buttons
 Press Phone Use the 5-way to select a blank favorite button
Creating a speed-dial favorite button
 Select OK
Press Phone Use the 5-way to access Favorites
Editing a favorite button
Select a blank button Press Menu
 Headset
Using a phone
Deleting a favorite button
Select Edit Favorites Button on the Record menu
 Microphone Headset button Speakers
Using a wired headset
Connecting to a Bluetooth hands-free device
 Press Applications and select
Select Hands-free Setup
 Using a Bluetooth hands-free device
 Press Applications and select Prefs Select Hands-free
Customizing advanced settings for your hands-free device
 Customizing the Phone application’s Main View
Customizing phone settings
 TIP If you select the Typing starts contacts
Selecting ringtones
 Creating and managing ringtones
 Selecting Phone alert tones
Way
 Assigning a caller ID ringtone
Adjusting ringer volume
 Assigning a caller ID photo
Setting your dialing preferences
 Choosing your privacy settings
 Enabling TTY
 Coverage area, No Service or Roaming appears instead
Turning on the HAC Setting
What are all those icons?
Check the Hearing Aid Compatibility box
 A T a R E a L L T H O S E I C O N S ?
 O U R P H O N E
 A P T E R
 A P T E R
 Your email and other messages
 This chapter
 VersaMail application
Which application should I use?
 Mexico Yahoo
How do I get started?
Canada Rogers High Speed and Sympatico
 Account Setup
 Enter the subject and message text
Your system administrator or ISP, and then select Next
Creating and sending email messages
 Attaching photos and videos
Adding attachments to your email messages
Red paper clip icon in the upper-right corner
From the Type pick list, select Photo/ Video
 Attaching other types of files
Attaching ringtones
From the Type pick list, select Sounds
 Viewing attachments
 Managing your messages
 Deleting selected messages from the Inbox
Switching accounts
Deleting messages by date
Press Menu Select Delete Old on the Message menu
 Scheduling Auto Sync
Customizing your email settings
 Select OK, and then select Get Mail
Select Auto Sync
Selecting alert tones
Check the Alert me of new mail box
 Unread messages Imap accounts
 Attaching a signature to a message
Message Format Sets the format for messages you retrieve
Select Signature Check the Attach Signature box
Enter your signature information, and then select OK
 Continues to synchronize with Outlook on your computer
Messaging
Creating and sending a text message
Messaging
 Receiving messages
 Using links in messages
 Chatting with Messaging
Arranging your messages
Deleting messages
 Message with the chat icon Enter your message
Customizing your Messaging settings
 Display my name in chat window as
Show timestamps in chats Indicate
Selected label color, or only your name Select OK
Selecting Messaging alert tones
 What are all those icons?
An outgoing message with an error
 Your connections to the web and wireless devices
 This chapter
 Press Applications and select Web
Web browser
Viewing a web
 E B B R O W S E R
 Creating a bookmark
Goes to your home
 Viewing bookmarks or saved pages
Saving a
Editing or deleting a bookmark or saved
Select Edit Bookmarks on the Bookmarks menu
 Downloading files from a web
Enter the desired changes Select OK
Select Edit Bookmarks from the Bookmarks menu
 Play
Streaming files from a web
 Returning to recently viewed pages
Copying text from a web
Finding text on a web
Select Find Text on Page from the Page menu
 Select General and set any of the following preferences
Home Page Sets the page that appears when you select
Select Find to start the search
 Disable cascading style sheets
Disable JavaScript Bypasses
Normal mode/Fast mode Determines
 Connections with Bluetooth devices
 Select Setup Devices Select Trusted Devices
 Press Applications and select Bluetooth Select Bluetooth On
Accepting a connection from another Bluetooth device
 A P T E R
 A P T E R
 Your photos, videos, and music
 Camera and Camcorder Pics & Videos Pocket Tunes
 Camera
Camera Camcorder
Taking a picture
 Press Applications and select Camcorder
Lets you add a voice caption
Recording a video
 Video in a different location, select one of the following
 Go to Camera View or Camcorder View
Customizing your Camera settings
 Viewing a picture
Pics & Videos
Pics&Videos
Select the album that contains the picture you want to see
 3GP 3G2 MPEG-4 video + Qcelp audio + 3g2 file type MP4
Viewing a video
Select the album that contains the video you want to see
Viewing a slide show
 Copying a picture or video
Sending pictures or videos
 Organizing pictures and videos
 Adding a picture to a contact entry
Saving a picture as wallpaper
Rotating a picture
Deleting a picture or video
 Viewing pictures and videos on your computer
Select Delete Select Delete to confirm the deletion
 Applications and select pTunes
Setting up Windows Media Player for MP3
Pocket Tunes
 Select Preferences
Setting up iTunes for MP3
 Transferring MP3 files from your computer
 Select Rip Music
Transferring music from a CD to your smartphone
 Choose Song and select a song from the list
Listening to music on your Treo smartphone
Press Applications and select pTunes
 Editing a playlist Press Applications and select pTunes
Creating a playlist
Select Save List
 Your personal information organizer
 Contacts Calendar World Clock Tasks
 Press Phone Select the Contacts favorite button
Contacts
Select New Contact
Adding a contact
 Viewing or changing contact information
Select Photos to add an existing picture to this contact
After you enter all the information, select Done
 Defining your business card
Calendar
Deleting a contact
 Displaying your calendar
 Creating an event
 Creating an untimed event
Adding an alarm to an event
Select OK Type of time units Number of time units
 Create an event, and then select it Select Details
Scheduling a repeating event
Select Other to define a custom
Interval
 Editing or deleting an event
Color-coding your schedule
Select the event you want to edit or delete Select Details
Delete Removes the event from your calendar Select OK
 Select Day and set any of the following Day View options
Customizing display options for your calendar
 Selecting alarm tones
 Selecting cities
World Clock
 Adding cities
Setting an alarm
World Clock
 Tasks
Setting task priority, due date, and other details
Adding a task
Tasks
 Checking off a task
 Specific time frame. Select the Date
Organizing your tasks
Date Displays tasks that are due in a
 Customizing Tasks
Deleting a task
 Manage Word, Excel Improve productivity by taking
Your memos and documents
 Documents To Go Professional Memos Voice Memo
 Documents To Go Professional
 Select the document you want from the list
Opening a document
Documents
 Voice Memo
Memos
Creating a memo
Memos
 Voice Memo
Creating a voice memo
Listening to a voice memo
 U R M E M O S a N D D O C U M E N T S I C E M E M O
 O U R M E M O S a N D D O C U M E N T S
 Your application and info management tools
 This chapter
 Continue the search
Using Find
Viewing and using the alerts
 Switching between Basic and Advanced Calculator Modes
Basic Mode Advanced Mode-Math
Calculator
Calc
 Length Length conversions for metric and English values
Selecting functions in Advanced Calculator Mode
 Installing bonus software from My Treo on your smartphone
Installing applications
Installing applications from the Internet
My Treo
 Installing other third-party applications from a computer
Installing bonus software from My Palm on your computer
 Removing applications
 Press Menu Select Info on the App menu
Viewing application info
Manually deleting applications
 Open an application
Sending information with Bluetooth wireless technology
Sending info over a Bluetooth wireless connection
 Press Menu Select Send from the App menu
 Beaming information
 Beaming an application
Beaming an entry
Smartphone directly at the IR port on
 Changing which applications sync
Synchronizing information- advanced
Receiving beamed information
 N C H R O N I Z I N G I N F O R M a T I O N a D V a N C E D
 MAC only
 Select Setup Devices Select HotSync Setup
Click OK, and then close the Conduit Settings window
Setting up a Bluetooth connection for synchronization
 Press Applications and select HotSync
Synchronizing over a Bluetooth connection
 Applications and select HotSync
Synchronizing over an infrared connection
 Select Local
Synchronizing using Microsoft Exchange ActiveSync
 Inserting an expansion card
Using expansion cards
 Removing an expansion card
Close the door of the expansion card slot
 Opening applications on an expansion card
Accessing items stored on an expansion card
 Card Info
Viewing expansion card information
 Select Card Info
Renaming an expansion card
Formatting an expansion card
Press Menu Select Format Card from the Card menu Select OK
 A P T E R
 Your personal settings
 This chapter
 Slide the Ringer switch to Sound
System sound settings
Setting system volume levels
Silencing sounds
 Changing the screen font
Display and appearance settings
Adjusting the brightness
 Small
Setting display formats
Large bold
Press Applications and select Prefs
 Select a color scheme from the list Select Done
Applications settings
Press Applications and select Prefs Select Touchscreen
 Press Menu Select Category on the App menu
Arranging applications by category
Displaying applications by category
Changing Applications View
 Three quick buttons that open an application
Changing default applications
 Locking your keyboard Keyguard
Press Applications and select Prefs Select Default Apps
Locking your smartphone and info
 Select Keyguard Check any of the following boxes
Incoming calls received Disables
Locking your screen
 Locking your phone Phone Lock
 Locking your smartphone
Uncheck the On phone power off box
Enter your lock code to change this setting Select OK twice
 Press Applications and select Security
Select the Password box
Select the Auto Lock Device box
Select OK Do one of the following
 Hiding or masking all private entries
Working with private entries
Viewing all private records
You can reveal all the entries you’ve hidden or masked
 Select Lost Password
Follow these steps to recover from a lost password
Security and Palm Desktop software Windows
Entering owner information
 Press Applications and select Prefs Select Date & Time
System settings
Setting the date and time
 Select Power
Optimizing power settings
Set any of the following preferences
On a call, dim backlight after
 Connecting to a virtual private network
Connection settings
 Common questions
 This chapter
 StartProgramsPalmSafe HotSync
Upgrading
On your computer, click
 Users
Locate your user folder on your computer
 Desktop software installation
 Performing a soft reset
Resetting your smartphone
Performing a system reset
Performing a hard reset
 Applications and select
 Replacing the battery
 Screen appears blank
Screen
 Palm Desktop info is damaged, you can
Synchronization
There’s a blinking bell in the upper-left corner
 Can’t find my user folder
 Make sure that HotSync manager is running
Palm Desktop does not respond to a sync attempt
 Mac HD\Applications\Palm\Users\ device name
Synchronization starts but stops without finishing
\Program Files\Palm\device name
 Palm Desktop software, and then click Change/Remove
Synchronize
 Have duplicate entries in Microsoft Outlook after I sync
 Click Change
If you’re using Microsoft Outlook sold separately
Select Desktop overwrites handheld, and then click OK
My appointments show up in the wrong time slot after I sync
 Uncheck the New events use time zones box if it’s checked
If you’re using Palm Desktop software
Calendar
 Phone
Signal strength is weak
My smartphone won’t connect to the mobile network
Other person hears an echo
 Hear my own voice echo
My smartphone hangs up when I hold it to my ear
My voice is too quiet on the other end
Hear static or interference
 Preferences Select Clear Voicemail Icon
Hands-free devices
My phone seems to turn off by itself
 Confirm all the following Bluetooth setting is on when you
 Can’t send or receive text messages
Can’t tell if data services are available
Web
 Either of these icons, press
Can’t access a web
My smartphone won’t connect to the Internet
 It takes a long time for a web page to load
An image or map is too small on my screen
 Secure site refuses to permit a transaction
Camera
 Application at
Making room on your Treo smartphone
 Files\Palm\device name
Perform a hard reset see Performing a hard reset
Third-party applications
 Getting more help
Error messages
 Terms
 Favorite
Evdo Evolution Data Optimized
HotSync manager
HotSync technology
 SMS Short Messaging Service
Palm Quick Install
Partnership
Phone
 E R M S
 FCC Notice
Important safety and legal information
 Battery safety information
 Precaution against hearing loss
Page
 Specifications
 Specification S
 Specification S
 Specification S
 Index
166, 212 accessing
Tasks list
190
 121 To 54
146
187
140
 Deleting 17, 162, 163
Installing 160-162
229
Opening 7, 33, 34, 47
 168
 197
165
133
136
 192
139-140
179
105
 125
140 122
128
106-109
 216
Cookies 97, 104
For 48
 146 133
195
Albums 120
224
 Dialing 39-42, 47, 65
Dial Pad 31, 39
Photos 114, 120
Video clips 115, 120
 Downloading
134
115
Attaching voice memos to
 Passwords 45, 193 Displaying 61, 134
Errors 211, 218
228
Sending 79, 90
 162
178, 179 copying music to 125 copying photos or videos
177, 224 opening files on
Finding
 Bluetooth devices and 57 Connecting to smartphone
Freezes 201, 204 From pick list 178 full charge battery
185
Groupware
 Icons 99, 187 Ignore button
210
Entering 15, 30-31, 195 erasing all
Storing 17, 155, 175, 224 synchronizing 15, 19
 ITunes 123, 124
175, 176 installer 160 installing
Troubleshooting
 Phone
Lock icon 98, 119, 165
193
Music 123
 Masks 189
151
Sending 43, 88
92-94
 87, 131, 134 Microsoft Office Manager
220
See Documents application Microsoft Outlook. See Outlook
123
 169
98, 105 Note button 132 notes
Dial Pad 39, 47, 60 email applications 222 files
 Owner Preferences screen 195 Icon
Installing 16, 161, 203 Microsoft Exchange
135
Quarantined files on 16, 18
 Ending 43, 46, 49
189, 192
Making 39, 47, 49
Dialing 39-42, 47
 120
Entering 39-42, 61
118
Sending 79, 114
 107
160 Pausing 103, 116
Music 102
109
 221
Redialing most recent number
 153
Resets 201, 204-205
100
144
 Contacts 40, 61, 132 specific characters 157 text 103
Waking up
 119
171
Charging 10, 11
Side button 7, 127, 152
 Screen 140
Resetting 192
Sounds 141
225
 System resets 201, 204, 218
Selecting applications for Setting default application for
Stopping
Adding Assigning to attachments Checking off
 146 139
Displaying 134, 139 159
225-226
Tasks list 27, 134, 144
 Trusted Devices button 107 trusted pairs. See
Upgrades 16-18, 53, 211 troubleshooting
 Playing 102, 115
79-80
Photos 116, 117
Tasks 139, 145
 Waking up screen 37 wallpaper 39, 60, 121 warranty
Volume button 7, 14, 64 volume conversions
Playing
Dialing phone numbers from 42
 104-106 163
Accessing 97, 99
223 173, 210
104 123
 For