User Guide
Waste disposal
Contents
Documents To Go Professional 149 Memos 151 Voice Memo
Web browser Connections with Bluetooth devices 106
Your memos and documents 147
N T E N T S
Terms Important safety and legal information 231 Index
Third-party applications Error messages
Documentation and software
Welcome
What’s in the box?
Hardware
What do I need to get started?
Where to learn more
If you need more information
Customer service from your wireless
E L C O M E
Setting up
This chapter
Option
Smartphone overview
Front view
Back view
Sound On
Installing the battery
Ringer switch
Top view
Battery contacts Smartphone contacts
Charging the battery
A R G I N G T H E B a T T E R Y
Battery icon
Maximizing battery life
Making your first call
Turn down the screen brightness see Adjusting the brightness
What’s my phone number?
Adjusting call volume
System requirements
Setting up your computer
Upgrading from another Palm OS device
A P T E R
A P T E R
Installing the desktop synchronization software
Connecting your Treo smartphone to your computer
Synchronizing information-the basics
Press the sync button on the sync cable Sync button
Moving around on your smartphone
This chapter
Center Up Left Right Down
Moving around the screen
5-way includes the following buttons
Highlighting and selecting items
Scrolling through screens
Highlighting text
Accessing command buttons
Selecting menu items
Selecting options in a pick list
Entering lowercase and uppercase letters
Using the keyboard
Backlight
Option Return Shift/Find Menu Space Alt
Entering other symbols and accented characters
Entering numbers, punctuation, and symbols
Alt
Symbols and accented characters
Calendar
Using the quick buttons
Opening applications
Phone Option
Press Applications
Using Applications View
Your phone
This chapter
Waking up the screen
Turning your smartphone on and off
Turning your phone on and off
Opening the Phone application
Dialing using the onscreen Dial Pad
Dialing using the keyboard Press Phone
Making calls
Select the number you want to dial Press Send to dial
Press Send to make the call
Dialing by contact name
Dialing from a web page or message
Press Center to make the call
To select from your most recently dialed
Redialing a recently called number
Do one of the following
Press Power/End Select Hang Up All
Receiving calls
Ending a call
To ignore a call, do one of the following
Using voicemail
Send the call to voicemail Press Power
Setting up voicemail
Listening to voicemail messages
Voicemail notification
What can I do when I’m on a call?
Mutes the microphone so that you cannot be heard
Switching applications during a call
Enter the information for the entry Select Done
Saving phone numbers
Select Add Contact
Answering a second call call waiting
When the Dial another call prompt appears, select Yes
Making a second call
Making a conference call
Ignore with Text
To hang up the current call and answer
Send
While in Flash mode, do any of the following
Using Flash mode during a call
Press Power/End Forwarding calls
Press Send from Active Call View
Defining favorite buttons
Press Phone Use the 5-way to select a blank favorite button
Creating a speed-dial favorite button
Select a blank button Press Menu
Press Phone Use the 5-way to access Favorites
Select OK
Editing a favorite button
Select Edit Favorites Button on the Record menu
Using a phone
Headset
Deleting a favorite button
Microphone Headset button Speakers
Using a wired headset
Connecting to a Bluetooth hands-free device
Press Applications and select
Select Hands-free Setup
Using a Bluetooth hands-free device
Press Applications and select Prefs Select Hands-free
Customizing advanced settings for your hands-free device
Customizing the Phone application’s Main View
Customizing phone settings
TIP If you select the Typing starts contacts
Selecting ringtones
Creating and managing ringtones
Selecting Phone alert tones
Way
Assigning a caller ID ringtone
Adjusting ringer volume
Assigning a caller ID photo
Setting your dialing preferences
Choosing your privacy settings
Enabling TTY
Check the Hearing Aid Compatibility box
Turning on the HAC Setting
Coverage area, No Service or Roaming appears instead
What are all those icons?
A T a R E a L L T H O S E I C O N S ?
O U R P H O N E
A P T E R
A P T E R
Your email and other messages
This chapter
VersaMail application
Which application should I use?
Mexico Yahoo
How do I get started?
Canada Rogers High Speed and Sympatico
Account Setup
Enter the subject and message text
Your system administrator or ISP, and then select Next
Creating and sending email messages
From the Type pick list, select Photo/ Video
Adding attachments to your email messages
Attaching photos and videos
Red paper clip icon in the upper-right corner
Attaching other types of files
Attaching ringtones
From the Type pick list, select Sounds
Viewing attachments
Managing your messages
Press Menu Select Delete Old on the Message menu
Switching accounts
Deleting selected messages from the Inbox
Deleting messages by date
Scheduling Auto Sync
Customizing your email settings
Check the Alert me of new mail box
Select Auto Sync
Select OK, and then select Get Mail
Selecting alert tones
Unread messages Imap accounts
Enter your signature information, and then select OK
Message Format Sets the format for messages you retrieve
Attaching a signature to a message
Select Signature Check the Attach Signature box
Messaging
Messaging
Continues to synchronize with Outlook on your computer
Creating and sending a text message
Receiving messages
Using links in messages
Chatting with Messaging
Arranging your messages
Deleting messages
Message with the chat icon Enter your message
Customizing your Messaging settings
Selecting Messaging alert tones
Show timestamps in chats Indicate
Display my name in chat window as
Selected label color, or only your name Select OK
What are all those icons?
An outgoing message with an error
Your connections to the web and wireless devices
This chapter
Press Applications and select Web
Web browser
Viewing a web
E B B R O W S E R
Creating a bookmark
Goes to your home
Select Edit Bookmarks on the Bookmarks menu
Saving a
Viewing bookmarks or saved pages
Editing or deleting a bookmark or saved
Downloading files from a web
Enter the desired changes Select OK
Select Edit Bookmarks from the Bookmarks menu
Play
Streaming files from a web
Select Find Text on Page from the Page menu
Copying text from a web
Returning to recently viewed pages
Finding text on a web
Select General and set any of the following preferences
Home Page Sets the page that appears when you select
Select Find to start the search
Disable cascading style sheets
Disable JavaScript Bypasses
Normal mode/Fast mode Determines
Connections with Bluetooth devices
Select Setup Devices Select Trusted Devices
Press Applications and select Bluetooth Select Bluetooth On
Accepting a connection from another Bluetooth device
A P T E R
A P T E R
Your photos, videos, and music
Camera and Camcorder Pics & Videos Pocket Tunes
Camera
Camera Camcorder
Taking a picture
Press Applications and select Camcorder
Lets you add a voice caption
Recording a video
Video in a different location, select one of the following
Go to Camera View or Camcorder View
Customizing your Camera settings
Select the album that contains the picture you want to see
Pics & Videos
Viewing a picture
Pics&Videos
Viewing a slide show
Viewing a video
3GP 3G2 MPEG-4 video + Qcelp audio + 3g2 file type MP4
Select the album that contains the video you want to see
Copying a picture or video
Sending pictures or videos
Organizing pictures and videos
Deleting a picture or video
Saving a picture as wallpaper
Adding a picture to a contact entry
Rotating a picture
Viewing pictures and videos on your computer
Select Delete Select Delete to confirm the deletion
Applications and select pTunes
Setting up Windows Media Player for MP3
Pocket Tunes
Select Preferences
Setting up iTunes for MP3
Transferring MP3 files from your computer
Select Rip Music
Transferring music from a CD to your smartphone
Choose Song and select a song from the list
Listening to music on your Treo smartphone
Press Applications and select pTunes
Editing a playlist Press Applications and select pTunes
Creating a playlist
Select Save List
Your personal information organizer
Contacts Calendar World Clock Tasks
Adding a contact
Contacts
Press Phone Select the Contacts favorite button
Select New Contact
Viewing or changing contact information
Select Photos to add an existing picture to this contact
After you enter all the information, select Done
Defining your business card
Calendar
Deleting a contact
Displaying your calendar
Creating an event
Creating an untimed event
Adding an alarm to an event
Select OK Type of time units Number of time units
Interval
Scheduling a repeating event
Create an event, and then select it Select Details
Select Other to define a custom
Delete Removes the event from your calendar Select OK
Color-coding your schedule
Editing or deleting an event
Select the event you want to edit or delete Select Details
Select Day and set any of the following Day View options
Customizing display options for your calendar
Selecting alarm tones
Selecting cities
World Clock
Adding cities
Setting an alarm
World Clock
Tasks
Setting task priority, due date, and other details
Tasks
Adding a task
Checking off a task
Specific time frame. Select the Date
Organizing your tasks
Date Displays tasks that are due in a
Customizing Tasks
Deleting a task
Manage Word, Excel Improve productivity by taking
Your memos and documents
Documents To Go Professional Memos Voice Memo
Documents To Go Professional
Select the document you want from the list
Opening a document
Documents
Memos
Memos
Voice Memo
Creating a memo
Voice Memo
Creating a voice memo
Listening to a voice memo
U R M E M O S a N D D O C U M E N T S I C E M E M O
O U R M E M O S a N D D O C U M E N T S
Your application and info management tools
This chapter
Continue the search
Using Find
Viewing and using the alerts
Calc
Basic Mode Advanced Mode-Math
Switching between Basic and Advanced Calculator Modes
Calculator
Length Length conversions for metric and English values
Selecting functions in Advanced Calculator Mode
My Treo
Installing applications
Installing bonus software from My Treo on your smartphone
Installing applications from the Internet
Installing other third-party applications from a computer
Installing bonus software from My Palm on your computer
Removing applications
Press Menu Select Info on the App menu
Viewing application info
Manually deleting applications
Open an application
Sending information with Bluetooth wireless technology
Sending info over a Bluetooth wireless connection
Press Menu Select Send from the App menu
Beaming information
Beaming an application
Beaming an entry
Smartphone directly at the IR port on
Changing which applications sync
Synchronizing information- advanced
Receiving beamed information
N C H R O N I Z I N G I N F O R M a T I O N a D V a N C E D
MAC only
Select Setup Devices Select HotSync Setup
Click OK, and then close the Conduit Settings window
Setting up a Bluetooth connection for synchronization
Press Applications and select HotSync
Synchronizing over a Bluetooth connection
Applications and select HotSync
Synchronizing over an infrared connection
Select Local
Synchronizing using Microsoft Exchange ActiveSync
Inserting an expansion card
Using expansion cards
Removing an expansion card
Close the door of the expansion card slot
Opening applications on an expansion card
Accessing items stored on an expansion card
Card Info
Viewing expansion card information
Press Menu Select Format Card from the Card menu Select OK
Renaming an expansion card
Select Card Info
Formatting an expansion card
A P T E R
Your personal settings
This chapter
Silencing sounds
System sound settings
Slide the Ringer switch to Sound
Setting system volume levels
Changing the screen font
Display and appearance settings
Adjusting the brightness
Press Applications and select Prefs
Setting display formats
Small
Large bold
Select a color scheme from the list Select Done
Applications settings
Press Applications and select Prefs Select Touchscreen
Changing Applications View
Arranging applications by category
Press Menu Select Category on the App menu
Displaying applications by category
Three quick buttons that open an application
Changing default applications
Locking your keyboard Keyguard
Press Applications and select Prefs Select Default Apps
Locking your smartphone and info
Select Keyguard Check any of the following boxes
Incoming calls received Disables
Locking your screen
Locking your phone Phone Lock
Locking your smartphone
Uncheck the On phone power off box
Enter your lock code to change this setting Select OK twice
Select OK Do one of the following
Select the Password box
Press Applications and select Security
Select the Auto Lock Device box
You can reveal all the entries you’ve hidden or masked
Working with private entries
Hiding or masking all private entries
Viewing all private records
Entering owner information
Follow these steps to recover from a lost password
Select Lost Password
Security and Palm Desktop software Windows
Press Applications and select Prefs Select Date & Time
System settings
Setting the date and time
On a call, dim backlight after
Optimizing power settings
Select Power
Set any of the following preferences
Connecting to a virtual private network
Connection settings
Common questions
This chapter
StartProgramsPalmSafe HotSync
Upgrading
On your computer, click
Users
Locate your user folder on your computer
Desktop software installation
Performing a hard reset
Resetting your smartphone
Performing a soft reset
Performing a system reset
Applications and select
Replacing the battery
Screen appears blank
Screen
Palm Desktop info is damaged, you can
Synchronization
There’s a blinking bell in the upper-left corner
Can’t find my user folder
Make sure that HotSync manager is running
Palm Desktop does not respond to a sync attempt
Mac HD\Applications\Palm\Users\ device name
Synchronization starts but stops without finishing
\Program Files\Palm\device name
Palm Desktop software, and then click Change/Remove
Synchronize
Have duplicate entries in Microsoft Outlook after I sync
My appointments show up in the wrong time slot after I sync
If you’re using Microsoft Outlook sold separately
Click Change
Select Desktop overwrites handheld, and then click OK
Uncheck the New events use time zones box if it’s checked
If you’re using Palm Desktop software
Calendar
Other person hears an echo
Signal strength is weak
Phone
My smartphone won’t connect to the mobile network
Hear static or interference
My smartphone hangs up when I hold it to my ear
Hear my own voice echo
My voice is too quiet on the other end
Preferences Select Clear Voicemail Icon
Hands-free devices
My phone seems to turn off by itself
Confirm all the following Bluetooth setting is on when you
Can’t send or receive text messages
Can’t tell if data services are available
Web
Either of these icons, press
Can’t access a web
My smartphone won’t connect to the Internet
It takes a long time for a web page to load
An image or map is too small on my screen
Secure site refuses to permit a transaction
Camera
Application at
Making room on your Treo smartphone
Files\Palm\device name
Perform a hard reset see Performing a hard reset
Third-party applications
Getting more help
Error messages
Terms
HotSync technology
Evdo Evolution Data Optimized
Favorite
HotSync manager
Phone
Palm Quick Install
SMS Short Messaging Service
Partnership
E R M S
FCC Notice
Important safety and legal information
Battery safety information
Precaution against hearing loss
Page
Specifications
Specification S
Specification S
Specification S
190
166, 212 accessing
Index
Tasks list
140
146
121 To 54
187
Opening 7, 33, 34, 47
Installing 160-162
Deleting 17, 162, 163
229
168
136
165
197
133
105
139-140
192
179
106-109
140 122
125
128
216
Cookies 97, 104
For 48
224
195
146 133
Albums 120
Video clips 115, 120
Dial Pad 31, 39
Dialing 39-42, 47, 65
Photos 114, 120
Attaching voice memos to
134
Downloading
115
Sending 79, 90
Errors 211, 218
Passwords 45, 193 Displaying 61, 134
228
Finding
178, 179 copying music to 125 copying photos or videos
162
177, 224 opening files on
Groupware
Freezes 201, 204 From pick list 178 full charge battery
Bluetooth devices and 57 Connecting to smartphone
185
Storing 17, 155, 175, 224 synchronizing 15, 19
210
Icons 99, 187 Ignore button
Entering 15, 30-31, 195 erasing all
ITunes 123, 124
175, 176 installer 160 installing
Troubleshooting
Music 123
Lock icon 98, 119, 165
Phone
193
92-94
151
Masks 189
Sending 43, 88
123
220
87, 131, 134 Microsoft Office Manager
See Documents application Microsoft Outlook. See Outlook
169
98, 105 Note button 132 notes
Dial Pad 39, 47, 60 email applications 222 files
Quarantined files on 16, 18
Installing 16, 161, 203 Microsoft Exchange
Owner Preferences screen 195 Icon
135
Dialing 39-42, 47
189, 192
Ending 43, 46, 49
Making 39, 47, 49
Sending 79, 114
Entering 39-42, 61
120
118
109
160 Pausing 103, 116
107
Music 102
221
Redialing most recent number
144
Resets 201, 204-205
153
100
Contacts 40, 61, 132 specific characters 157 text 103
Waking up
Side button 7, 127, 152
171
119
Charging 10, 11
225
Resetting 192
Screen 140
Sounds 141
Adding Assigning to attachments Checking off
Selecting applications for Setting default application for
System resets 201, 204, 218
Stopping
Tasks list 27, 134, 144
Displaying 134, 139 159
146 139
225-226
Trusted Devices button 107 trusted pairs. See
Upgrades 16-18, 53, 211 troubleshooting
Tasks 139, 145
79-80
Playing 102, 115
Photos 116, 117
Dialing phone numbers from 42
Volume button 7, 14, 64 volume conversions
Waking up screen 37 wallpaper 39, 60, 121 warranty
Playing
104 123
Accessing 97, 99
104-106 163
223 173, 210
For