Trouble Shooting
Trouble Shooting
Should any problem persist contact your dealer.
Problem | Cause | Remedy | |
Phone will not |
| Check that the battery is fully | |
| charged and correctly | ||
switch on |
| ||
| connected to the phone | ||
|
| ||
Extremely short | The network you |
| |
are using and the |
| ||
battery life for a | condition of the |
| |
new battery | battery can affect |
| |
| battery life |
| |
Short battery | The battery has |
| |
life for an old | Replace with a new one | ||
worn out | |||
battery |
| ||
|
| ||
The charging | When the battery |
| |
has been deeply |
| ||
indicator does | Leave the phone charging the | ||
discharged the | |||
not light and the | battery for a few minutes | ||
phone will take a | |||
phone cannot | short time until | before the indicator is lit and | |
be switched on | attempting to switch it on | ||
the indicator | |||
when charging |
| ||
lights |
| ||
|
| ||
| The phone is | Unlock the phone | |
| locked | ||
|
| ||
Calls cannot be | Outgoing calls | Disable the outgoing call | |
are barred | barring, or barred dial | ||
made | |||
The phone is not | Move to a coverage area and | ||
| |||
| registered to a | operate your phone after it | |
| network | has registered with a network. | |
|
| Check your SIM supports | |
Calls cannot be |
| Fixed Dial | |
| Check if the Fixed Dial is | ||
made from |
| ||
| switched on | ||
Fixed Dial Store |
| ||
| Check the phone number is | ||
|
| ||
|
| stored in the Fixed Dial | |
|
|
|
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