Panasonic KX-FT31BX quick start Operations, Fax transmission, Fax reception, Copying

Operations

Fax transmission

Problem	Cause & Remedy
I cannot send documents.	● The telephone line cord is connected to the EXT jack on the unit.
	Connect to the LINE jack (p. 18).
The other party complains that	● If your line has special telephone services such as call waiting, the
letters on their received document	service may have been activated during fax transmission. Connect
are distorted.	the unit to a line that does not have these services.
	● The extension telephone on the same line is off the hook. Hang up
	the extension telephone and try again.
The other party complains that dirty	● The glass or rollers are dirty. Clean them (p. 64).
patterns or black lines appear on
their received documents.
I cannot make an international fax	● Use the overseas transmission mode (p. 37).
call.	● Add two pauses at the end of the telephone number (p. 25).

Fax reception

Problem	Cause & Remedy
I cannot receive documents.	● The telephone line cord is connected to the EXT jack on the unit.
	Connect to the LINE jack (p. 18).
I cannot receive documents	● The receive mode is set to the TEL mode. Set to the TEL/FAX,
automatically.	FAX ONLY or EXT.TAM mode.
	● The time to answer the call is too long. Decrease the number of
	rings (p. 41, 44).
The recording image is faint.	● The sender transmitted a faint document. Ask them to transmit a
	clearer copy of the document.
	● The thermal head is dirty. Clean it (p. 64).
The received document is blank.	● The recording paper roll is installed incorrectly. Make sure that the
	shiny side of the paper is facing down and re-install the paper
	(p. 17).

Copying

Problem	Cause & Remedy
A dirty pattern or a black line	● The glass or rollers are dirty. Clean them (p. 64).
appears on the copied documents.
The copied image is distorted.	● The thermal head is dirty. Clean it (p. 64).
The copied document is blank.	● The recording paper roll is installed incorrectly. Make sure that the
	shiny side of the paper is facing down and re-install the paper
	(p. 17).

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