Hold Recall Call Hold | Panasonic KX-TA1232 guide

Station Features and Operation (PT/SLT)

Features Guide References

Hold Recall

User Manual References

4.3.16Call Hold

94	User Manual

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Panasonic KX-TA1232 user manual Hold Recall Call Hold

Contents

Advanced Hybrid System Thank you for purchasing the Panasonic Telephone System Telephone Service UnitDescription Optional Accessory Order Information When you ship the productProduct service Picture Who Should Use This Manual Features and CapabilitiesConstruction of This Manual If you use a dial pulse DP type single line telephone SLT Feature NumbersTerms used in the Descriptions Tones Features Guide References Programming Guide References Table of Contents 104 248 Operator / Manager Service Features 231251 256 262 Table of Contents Section PT Overview Configuration KX-T7020 KX-T7030 KX-T7130 KX-T7135 KX-T7050 KX-T7055 Location of Controls KX-T7020 KX-T7030 HANDSET/HEADSET Selector Message Button KX-T7130 / KX-T7135KX-T7135 has a backlit LCD Transfer Button Pause Button Auto DIAL/STORE Button KX-T7050Message Button Intercom Button Redial Button Flash Button Monitor Button KX-T7055 Feature Button T7020 T7030 T7130 T7135 T7050 T7055 Feature ButtonsFixed Buttons Usage Flexible CO buttons located on PT only Features to be assignedFlexible Buttons Button CO Conditions Line Access ButtonsSingle-CO S-CO button Group-CO G-CO button Loop-CO L-CO button Volume Control Handset Receiver/Headset/Ringer/Speaker Initial SettingsWhen using the headset KX-T7030, KX-T7130 and KX-T7135 only To adjust the handset receiver volume To adjust the speaker volume To adjust the headset volumeTo adjust the ringer volume Be sure the headset is connected LED Indication on the Intercom Button LED IndicationLED Indication on the CO Button LED Indication on the FWD/DND Button System Programming When Call Forwarding When Do Not DisturbBLF on DSS Button Programming Guide Reference Section Station Programming Entering Station Programming mode Programming Mode DisplayPT-PGM Mode Station Programming Instructions Program access number Exiting Station Programming modeWhen the display shows the initial programming mode Confirming the assigned function data Confirming the assigned data on the Flexible button Clearing the data on the Flexible button Log-In / Log-Out Button Phantom Extension Button Message Waiting Message ButtonFWD/DND Button Save Button Account Button Phantom Extension Ringing On/Off Set Pause Exit Station Programming Function Assignment Selection Programming Input Programming input Incoming Flexible Button Assignment 1234 Phantom Extension Ringing On/Off Set Ring On Jack01=EXT101 Station Programming Data Default Set Clear Ready? Station Programming Section User Programming General Programming Instructions Default SettingUsing the Overlay Required Telephone Set Entering the user programming mode Press Pause + + + User Programming Password default1234 Programming Guide References Programming Methods Entering Characters Combination Table Pressing Description Default1 000 Date and Time Set Selection PT Display ProgrammingPT Display Example Features Guide References 2 001 System Speed Dialing Number Set # keys, and the FLASH, PAUSE, Secret and hyphen buttons SPD Code?→000Not Stored Speed dial no User Programming 3 003 Extension Number Set #01EXT101 Jack NO?→Extension no User Programming 4 004 Extension Name Set Name 10 characters max #01Not Stored Name 5 017 Disa User Codes Disa user code 4 through 10 digits Disa user code User Code NO?→01 C8 Disa user code no User Programming Section Station Features and Operation PT/SLT Before Operating What kind of telephone do you use? Description of Symbols Used Intercom Calling Line access code For SLT, PTMaking Calls Outward Dialing Conditions Receiving Calls Station Features and Operation Absent Message Capability Parameters Message Cancel Canceling the absent messageDisplay PT Option mode Verified All Calls modeVerified Toll Restriction Override mode Account Code Entry Entering account codes during or after a conversation Memory Dialing Account button SLT Voice-signaling is not available in the following cases Alternating to Voice-Calling modeAlternating to Ring-Calling mode One time switching Mode Selection Answering, Direct Outside Line PT only To answer an incoming outside call Answering an intercom recall SettingAutomatic Callback Busy Camp-On If you hear the telephone ringing Answering an outside line recall CancelingCoxx Free BGM On BGM Off Setting / CancelingBackground Music BGM PT only Turning on/off Busy Station Signaling BSS If you hear a busy tone after making an intercom call Forwarded call is not forwarded furthermore Call Forwarding SummaryType Description Floating Station Confirmation tone DND FWD OFF Call Forwarding All Calls FWDAll Extxxxx Call Forwarding Busy Fwdbsy Extxxxx Call Forwarding No Answer Fwdna Extxxxx Call Forwarding Busy / No Answer FWDB/NAExtxxxx Call Forwarding to Outside Line Class of ServiceLine access code Phone no Fwdco FWDFromExtxxxx Call Forwarding Follow MeAt the destination extension Your extension no FWD/DND Cancel Call Forwarding CancelCanceling Call Forwarding at your original extension FWD Cancel Exxxx Retrieving a call on hold Call HoldTo place a call on hold Music on Hold Automatic Disconnection Retrieving a call on exclusive hold Call Hold, Exclusive PT onlyTo place a call on exclusive hold What if a call on Exclusive Hold is not retrieved? Hold Recall Call Hold Retrieving an intercom call on hold Call Hold RetrieveRetrieving an outside call on hold Outside line no System Additional Information Call Hold 0111111111 Call Information / Log, IncomingDisplay Operation for the KX-T7030/KX-T7130/KX-T7135 To call back Programming Guide References Incoming Log On Setting overwriting the call log in the personal areaCall Log, Incoming PT only Incoming Log Off 0010111111111 100To confirm 0020924773333 Clearing all call logs in the personal area 101Confirming the number of logged calls Press the Caller ID Indication button 102 103 104 Call Log Lock Control, Incoming in the Personal Area CancelCall Log Lock, Incoming in the Personal Area PT only Locking 105 Parking a call Call Park106 Call. Parked at No Held Call 107Retrieving a parked call Call Park Recall Call Pickup, Directed 108 Call Pickup, Group 109 Call Pickup, Outside Line 110 Pickup Deny Call Pickup Deny111 Pickup Allow 112 Call SplittingBetween two extensions 113 Screened Call Transfer to Extension Call Transfer to Extension114 Unscreened Call Transfer to Extension When One-Touch Transfer mode is disabled Call Transfer using a DSS buttonWhen One-Touch Transfer mode is enabled 115 101 116RCL Ext 117 Call Transfer to Outside LineScreened Call Transfer 118 Call Waiting On Call Waiting119 Call Waiting Off While hearing a Call Waiting tone 120To talk to the new party by terminating the current call To talk to the new party by holding the current call 121 Call Waiting Tone Type Selection Call Waiting from Central Office Using the Flash buttonUsing the feature number 122 123 Caller ID Call Waiting PT onlyWhile talking to an external party 124 Camp-On Transfer to Phantom Extension / Ring Group 125 Feature Guide References 126 To establish a conference Conference127 During a two-party conversation To terminate one party and talk to the other 128To leave the conference To talk to the third party while holding the original party To put both parties on hold 129To talk to the original party while holding the third party Executive Busy Override, Privacy Release 130 To establish an Unattended Conference Conference, Unattended PT only131 To return to the conference 132 Hold Recall Conference Data Line Security Data Mode OnData Mode Off 133 134 Direct Inward System Access DisaCalling an extension 135 Non Security ModeAll Security Mode Calling an outside party Disa User Code 136Re-try Disa User Code Entry Failure 137 Do Not Disturb Do Not Disturb DND138 DND does not work for the following calls 139 140 Do Not Disturb DND Override101 DND 141 When you hear the doorphone ring tone at the extensionDoorphone Call Answering a doorphone call Door 1 Open 142To unlock the door from an assigned extension Door opener no What if a doorphone call is not answered? 143Doorphone Call Destination Unlocking the door opener 144 145 How does this feature restrict the extension?Electronic Station Lockout Locked no 146 147 Line access code Emergency noEmergency Call Dialing Executive Busy Override Deny Executive Busy Override Extension148 Terminate one party and talk to the other 149 Executive Busy Override Outside Line PT only 150 151 Busy Ovrde Deny Executive Busy Override Deny152 Busy Ovrde Allow During a conversation with an outside party External Feature Access153 Flash Time 154 155 Flash PT onlyWhile hearing any tone, dialing, or talking Full One-Touch Dialing PT only 156 Hands-free Answerback PT only When the Auto ANSWER/MUTE indicator is onRing/Voice Intercom Alerting Mode Override 157 Hands-free Operation PT only Switching from the handset to hands-free modeSwitching from hands-free to the handset mode 158 Helpful hints 159 Intercom Calling 160 161 Preparation Live Call Screening LCS PT only*1162 Setting the password Flowchart of the Live Call Screening LCS Feature163 When the telephone is idle and on-hook Canceling the passwordSetting Live Call Screening Canceling Live Call Screening 165 During a conversation with another party 166Monitoring the recording message Monitoring 167 Having a conversation with the party 168 LCS button/LCS Cancel buttonLCS Password Clear Call Waiting Lockout 169 Log-In / Log-Out Log-In / Log-Out Using the Log-In / Log-Out button170 Log-in Log-out Log-In / Log-Out Using the feature number171 Log-In/Log-Out button 172 Message WaitingExtension no Phantom extension no 123Tony 173Calling back the message notification sender Callback Order 174Clearing all message notifications left on your extension VPS Integration 175 Microphone Mute PT only During a conversation in the hands-free modeWhen microphone mute is established 176 Switching Day/Night modes Feature number operation Night / Day Lunch / Break ServiceSwitching Day/Night mode Night/Day button operation 177 When the telephone is idle Confirming the current mode178 179 Combination dialing One-Touch Dialing PT only180 Storing more than 16 digits number Operator Call 181 Outward Dialing, Line Access Summary 182 Line Access, Automatic 183 184 Line Access, Individual PT onlyLine Access, Outside Line Group Group no Paging Summary 185 Paging External To access all external pagersPaging All 186 Extrnl To access a particular pager187 External pager no Paging Group To access all paging groups 1-8 simultaneouslyTo access a particular paging group 188 Answering a page sent through a built-in speaker Paging Answer189 Answering a page sent through a particular external pager Paging Deny On Paging Deny PT only190 Paging Deny Off Paging and Transfer Using Paging All191 Using Paging External to a particular external pager Using Paging External to all external pagers192 Using Paging Group to a particular paging group Using Paging Group to all paging groups193 194 Paralleled Telephone Connection To enable / disable SLT ringingWhen receiving a call 195 Storing the phone number Personal Speed Dialing196 One-Touch Dialing 197 198 While the Phantom button indicator light is offPhantom Extension To call a phantom extension 199 200 While the Phantom button indicator light is flashing greenTo answer a phantom extension call 201 Phantom Extension button on a DSS Console 202 Pickup Dialing Hot LineProgramming the phone number 203 Privacy Release PT only 204 205 Pulse to Tone Conversion Desired no. Tone mode206 207 Quick DialingQuick dial no Redial, Last Number 208 Storing Redial, Saved Number PT only209 During a conversation or while hearing a busy tone 210 Setting a monitored PTRoom Monitor At the monitored telephone Room Monitor Off Canceling a monitor temporarily211 Monitoring through a doorphone 212 213 When storing the phone numberSecret Dialing PT only 123 214 Clearing the current feature settingsStation Program Clear Ext Data Clear 215 System Speed DialingSystem speed dial no 216 Alarm CancelledTimed Reminder Wake-Up Call Stopping the alarm Checking the setting timeAlarm 1010AM 217 Station Message Detail Recording Smdr Alarm Not Stored218 Timed Reminder Ringing Time Toll Restriction Override Summary 219 Toll Restriction Override by Account Code Entry 220 Toll Restriction Override for System Speed Dialing 221 222 Trunk Answer From Any Station TafasWhile hearing a tone from the external pager Recording into your mailbox Two-Way Recording into Voice Mail *1 PT only223 Stopping recording Two-Way Recording into Phantom mailbox 224Recording into the mailbox of another extension Extension no. or Phantom extension no. or 225 Setting Call Forwarding destination to Voice MailVoice Mail Integration FWD no 226 Using the Message Waiting Message buttonListening to a stored message Manual dialing 227 If the extension has not set the Call Forwarding function Voice Mail Transfer PT only228 If the call returns to you Making a call Walking COS229 At another extension 230 Operator / Manager Service Features 231 External BGM Off BGM is off Background Music BGM External232 External Pager Priority Call Log, Incoming in the Common Area Clear ALL 233 Programming Call Log Lock Control, Incoming in the Personal Area234 EXT No? Call Log Lock, Incoming in the Common Area Call Log Lock Control, Incoming in the Common Area Cancel235 236 1234Cancel? Live Call Screening Password Control*1EXT No? PT-PGM Mode 237 Disa message Outgoing Message OGM238 Timed Reminder wake-up message Rec.00 239Recording a message Play28 Playing back a message 240OGM Type 241 Remote Station Lock Control1234CO Lock 242 System Working ReportSWR Data Dump SWR Data Clear Overwriting the call log in the common area 301st Call Log, Incoming in the Common Area Treatment243 Disregarding the 301st call in the common area 244 Timed Reminder, Remote Wake-Up Call Alarm 0100AMAlarm 0100AM daily 245 Checking the time setting 246 Section DSS Console Features 247 248 249 PF Programmable Features Buttons 01 throghDSS Buttons with a Busy Lamp Field BLF 01 throgh 250 PF Programmable Feature ButtonsDSS Buttons with Busy Lamp Field BLF 251 Button 252 253 Extension Number AssignmentEXT-xxxx One-Touch Dialing Assignment 254 Feature no One-Touch Access Assignment for System Features255 Direct Station Dialing 256 One-Touch Dialing 257 One-Touch Access for System Features 258 One-Touch Transfer Call Transfer259 260 Section Appendix 261 262 Display ExamplesDisplay Description 263 264 265 Examples in Station Programming mode 266 267 Flexible Feature Numbers Default Additional Digits Feature Number List268 269 Feature Default 270 271 Tone List Tone Ring Tone 273 Power Failure Transfer TroubleshootingIf a power failure should occur Problem Probable Cause Possible Solution Section Index 275 276 Account 277 Intercom 278 Select 279 Panasonic Consumer Electronics Copyright