Panasonic KX-TD612NZ 149, To set busy on busy, Hunting, Enter the hunting Enter the maximum

Operation

2.8.16Setting the Maximum Number of Busy Extension for a Hunting Group (Busy on Busy)

If the number of busy extension in a hunting group is equal to or greater than the assigned number, it is possible to send the busy tone to a new caller. This is effective to prevent the caller from thinking that there is no one in your office or your office is closed.

Hunting Group

A hunting group is a group of extensions organised in such a way that if the first destination is busy, the next destination is hunted until an idle destination is found. The order (hunting type) is assigned in a system programming. Consult your manager.

<Example>

When the maximum number of busy extension is set to 1.

incoming call	Callers will here
incoming call	the busy tone.

Extn. A

idle

Hunting Group

Extn. B

busy

Extn. C

idle

To set busy on busy

DPT/SLT

7	1	7	Hunting	max. number of
			Group no.	busy extension
					C.Tone
Off-hook.	Dial 717.		Enter the hunting	Enter the maximum	On-hook.
			group number (01-32).	number of busy
				extension (0-8).

• If you set 0 as the maximum number of busy extension, this function will be disabled. The calls will reach to an idle extension in the hunting group.

•This operation is only available for the extension which belongs to the corresponding hunting group.

•If the queue length is set to more than 0, the call will be put in a waiting queue, unless the number of calls in a queue exceeds the assigned limit.

User Manual 149