Operator Operation

3.2 System Control

3.2.1Forwarding a Waiting Call (Automatic Overflow/Hurry- up Transfer)

When you (operator 1) are busy and an outside call comes to you directly, that call is put in a waiting queue. When the number of calls in the queue exceeds the assigned limit, calls will automatically be forwarded to operator 2.

You can check the condition of the queue with the Hurry-Up button light, and forward the first call in the queue to a pre-assigned extension.

To forward

DPT

(Hurry-up)

Press Hurry-up.

• The Hurry-Up button light shows the current status as follows:

Off: No waiting call

Red: At least 1 call is waiting.

Flashing red: Number of calls exceeds assigned limit.

Customising Your Phone

4.1.3 Customising the Buttons

Create or re-arrange a Hurry-Up button.

User Manual

187

Page 187
Image 187
Panasonic KX-TD612NZ user manual System Control, 187, To forward