Transferring a Call

2.Wait for the paged party to answer, then you can announce the transfer.

The paged handset user can answer by pressing [ ], [ ] or [HOLD] (INTERCOM).

3.To complete the transfer, press [OFF].

Any user can take a transferred call by pressing [ ], [ ] or [DIGITAL SP-PHONE], or by lifting the base unit handset.

If the called extension is in use in step 1, the display will show “Busy” then “Hold”. Press [DIGITAL SP-PHONE],[ ] or [ ] to return to the outside call.

To transfer the call to another extension, repeat from step 1.

OR

To transfer the call to the Answering System to allow the caller to leave a message, press [LOCATOR/INTERCOM/TRANSFER] or [HOLD] (INTERCOM), then press [9] to transfer the caller to the Answering System (p. 60). (The caller will hear the greeting and can leave a message after the beep.)

Quick call transfer

You can transfer a call without waiting for the paged party to answer.

Base unit: During a call, press [LOCATOR/INTERCOM/TRANSFER], and press the extension number ([1] to [3]) or press [0] to page all extensions, then place the handset on the cradle or press [DIGITAL SP-PHONE]to hang up.

Cordless handset: During a call, press [HOLD] (TRANSFER) and press the extension number ([0] for the base unit, [1] to [3] for the cordless handset), then press [OFF] to hang up.

The call will be transferred directly.

The paged party can take the transferred call by pressing [ ], [ ] or [DIGITAL SP-PHONE], or by lifting the base unit handset.

After the paged party answers, the transfer is complete.

If the paged party does not answer:

–for the base unit, lift the handset or press [DIGITAL SP-PHONE]to return to the

outside call.

–for the cordless handset, press [ ] or [ ] to return to the outside call.

If the paged party does not answer within 60 seconds after you hang up, your phone will ring and the call will be returned to your phone. You may speak to the caller again by lifting the base unit handset or pressing [DIGITAL SP-PHONE], [ ] or [ ].

If you do not answer the call within 4 minutes, the call will be disconnected. After speaking to the caller, you may also transfer the caller to the Answering System by performing the following steps:

(1)Press [LOCATOR/INTERCOM/TRANSFER] on the base unit or [HOLD] (TRANSFER) on the cordless handset.

(2)Press [9] to transfer the caller to the Answering System (p. 60). (The caller will hear the greeting and can leave a message after the beep.)

Telephone System

For assistance, please call: 1-800-ADT-ASAP

49

Page 49
Image 49
Panasonic KX-TG2970 operating instructions Transferring a Call, Quick call transfer, To complete the transfer, press OFF