Panasonic KX-TG2970 operating instructions Answering System

Troubleshooting

Answering System

Problem Cause & Remedy

The Answering System is on, but incoming messages are not recorded.

•The recording time is set to “Greeting only”. Select “1 minute”, “2 minutes” or “3 minutes” (p. 25).

•Memory is full. Erase unnecessary messages (p. 59).

“MESSAGE FULL ” is displayed and the ANSWER ON indicator flashes rapidly, and no new messages are recorded.

•Memory is full. Erase unnecessary messages (p. 59).

You cannot operate the Answering System from the base unit or the cordless handset.

•If more than one other unit is in use, you may not be able to operate the Answering System. Try again later.

•If another user is listening to messages or the Answering System is handling a call, you cannot operate the Answering System.

Try again later.

You cannot operate the Answering System from a touch tone phone.

•Make sure you enter the correct remote code (p. 62).

•The Answering System may not respond if the tones are too short to activate the unit. Press each button firmly.

•The Answering System is off. Turn it on (p. 64).

When you play back messages or you turn the Answering System on, the unit announces the wrong day.

•The date and time may be set incorrectly. Set the date and time again (p. 18).

Caller ID information is not displayed during message playback (p. 58).

•Caller ID information will not be displayed

–if a call is transferred to the Answering System, and the caller leaves a message (p. 60), or

–if the Caller List is renewed and the Caller List item is erased (p. 34).

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