Transferring a Call to the Answering System

Base Unit Handset

When you answer a call and the caller wants to talk to someone who is not available, you can transfer the caller to the Answering System, where the caller can leave a message.

Tell the outside caller you will transfer him or her to the Answering System.

1Base unit:

Press [LOCATOR/INTERCOM/TRANSFER].

Cordless handset:

Press [HOLD] (TRANSFER).

The call is put on hold.

Press extension# to transfer

0-3=Extension 9=Answering

2Press [9] to hang up the call.

After you press [9]:

The caller will hear the greeting (p. 24), then he or she can leave a message after the beep.

Even if you subscribe to Caller ID service (p. 33), Caller ID information will not be displayed while the caller is recording a message or the message is being played. The Caller ID information will be recorded in the Caller List (p. 34) if the transferred call is an incoming call.

Interrupting remote operation

If another user is calling the unit from a remote location to operate the Answering System, and you mistakenly answer the call, you do not have to hang up the call. Go to steps 1 and 2 above.

The user can then operate the Answering System, by entering the remote code (see “Remote Operation from a Touch Tone Phone” on page 61).

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Panasonic KX-TG2970 operating instructions Press Hold Transfer, Press 9 to hang up the call, Interrupting remote operation