Additional Information

If These Messages Appear

Message

Call FAILED. Encryption settings (On/Off) must match. Please change the encryption setting on one side and try again.

Call Failed due to wrong encryption password. Please contact your installer.

Check the Main Camera connection.

Unable to register, the contact list is full.

Invalid IP Address.

Invalid Subnet mask.

Invalid Default Gateway.

Invalid Date/Time.

PC is not connected.

Check connection.

Cause and Solution

The encryption settings do not match those of the other party in a video conference call.

Change the encryption settings to match those of the other party. (Page 64, Page 72)

The encryption password settings do not match those of the other party in a video conference call.

Contact your dealer.

A cable or cord is not properly connected.

Check that all cables to the KX-VC500 are connected properly. (Page 15)

The signal input from the main video camera is invalid.

A valid signal cannot be received from the connected main video camera. Contact your dealer.

The contact list has reached its maximum capacity. Delete unneeded contacts. (Page 59)

The format of the entered IP address is invalid.

Enter the IP address correctly, in the format XXX.XXX.XXX.XXX (decimal values separated by periods). For values of only 1 or 2 digits, enter these numbers as they are. Do not enter like [.001].

Example: The IP address is [192.168.0.1].

Correct entry: [192.168.0.1]

Wrong entry: [192.168.000.001]

Multicast or broadcast addresses cannot be used.

The input subnet mask is invalid. Enter a valid subnet mask.

The input default gateway is invalid. Enter a valid default gateway.

Enter a date within the valid parameters.

Enter a date between January 1, 2009, and December 31, 2035.

A cable or cord is not properly connected.

Check that all cables to the KX-VC500 are connected properly. (Page 49)

The computer is not turned on. Turn on the computer.

The computer is not set to output from its external monitor video out port.

Change the computer’s settings so that video is output from the external monitor port.

Document Version 2010-10

Operating Manual

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Panasonic KX-VC500 manual If These Messages Appear

KX-VC500 specifications

The Panasonic KX-VC500 is a cutting-edge video conferencing system designed to meet the demands of modern businesses seeking effective communication solutions. It integrates advanced technology to deliver high-quality video and audio, ensuring an immersive experience for remote meetings and collaborations.

One of the standout features of the KX-VC500 is its ability to support high-definition video conferencing at 1080p resolution. This capability ensures that participants experience crystal-clear visuals, making remote interactions feel more personal and engaging. The system is equipped with a powerful camera that offers a wide-angle view, allowing multiple participants to be captured in a single frame, which is particularly beneficial for larger meeting rooms.

Audio quality is critical in video conferencing, and Panasonic addresses this with its superior audio technology. The KX-VC500 includes advanced noise suppression and echo cancellation features, ensuring that voices are clear and distractions are minimized during discussions. Participants will appreciate the natural sound quality, making conversations flow smoothly without the interruptions commonly seen in standard conferencing equipment.

The KX-VC500 supports flexible connectivity options, allowing users to integrate it with various network types such as IP and ISDN. This versatility is crucial for organizations that operate across different locations or require the ability to contact multiple clients or partners using different systems. Additionally, the device is easy to set up and can be managed remotely, which reduces the burden on IT support and enhances operational efficiency.

Security is a top priority for businesses, and Panasonic has incorporated encryption technologies within the KX-VC500 to safeguard communications. This ensures that sensitive information shared during video calls remains confidential and secure.

Further enhancing user experience, the system is compatible with various endpoint devices, including computers and tablets. This flexibility enables users to join meetings from different platforms, promoting greater collaboration across diverse teams.

In summary, the Panasonic KX-VC500 stands out as a superior video conferencing solution, combining high-definition video, exceptional audio quality, flexible connectivity, and robust security features. It is an ideal choice for companies looking to enhance communication, foster collaboration, and streamline remote working practices in an increasingly digital world.