Additional Information

Problem

The image is distorted.

The maximum bandwidth changes during a video conference call.

The computer or sub video camera’s video is not displayed.

It takes a long time to display a clear image when displaying a still image from the sub video camera.

Cause and Solution

Your hub or router may have different settings than those of the KX-VC500.

Contact your dealer.

Packet loss is occurring. (The network is congested.)

Check the display of the network status indication. (Page 27)

If it is displayed frequently, press [Status] twice and check the fields "Loss" and "Bandwidth", then contact your network administrator or dealer. (Page 57)

There is not enough bandwidth.

During a 4-party video conference call, at least 1.5 Mbps of bandwidth is required. Change the "Max. Bandwidth" setting to a value of "2.0Mbps" or higher. (Page 63)

There may be a problem with your communication lines. Contact your dealer.

The maximum bandwidth during a video conference call adjusts to that of the party that has set the lowest bandwidth for the maximum bandwidth setting among all participating parties.

If there is a problem with your communication lines, contact your dealer.

Cables or cords may not be connected properly.

Make sure all connections to the KX-VC500 are correct. (Page 49, Page 52) On the Home screen, press [PC] or [Camera Sub] and then check the computer’s screen or sub video camera’s image. (Page 50, Page 53)

The computer’s display resolution or refresh rate is incompatible with the KX-VC500.

Set your computer’s resolution and refresh rate to a setting compatible with the KX-VC500. (Page 50)

Sending a still image requires time. Packet loss is occurring. Change the "Still image quality" setting to "HD". (Page 64)

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Operating Manual

Document Version 2010-10

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Panasonic KX-VC500 manual Problem

KX-VC500 specifications

The Panasonic KX-VC500 is a cutting-edge video conferencing system designed to meet the demands of modern businesses seeking effective communication solutions. It integrates advanced technology to deliver high-quality video and audio, ensuring an immersive experience for remote meetings and collaborations.

One of the standout features of the KX-VC500 is its ability to support high-definition video conferencing at 1080p resolution. This capability ensures that participants experience crystal-clear visuals, making remote interactions feel more personal and engaging. The system is equipped with a powerful camera that offers a wide-angle view, allowing multiple participants to be captured in a single frame, which is particularly beneficial for larger meeting rooms.

Audio quality is critical in video conferencing, and Panasonic addresses this with its superior audio technology. The KX-VC500 includes advanced noise suppression and echo cancellation features, ensuring that voices are clear and distractions are minimized during discussions. Participants will appreciate the natural sound quality, making conversations flow smoothly without the interruptions commonly seen in standard conferencing equipment.

The KX-VC500 supports flexible connectivity options, allowing users to integrate it with various network types such as IP and ISDN. This versatility is crucial for organizations that operate across different locations or require the ability to contact multiple clients or partners using different systems. Additionally, the device is easy to set up and can be managed remotely, which reduces the burden on IT support and enhances operational efficiency.

Security is a top priority for businesses, and Panasonic has incorporated encryption technologies within the KX-VC500 to safeguard communications. This ensures that sensitive information shared during video calls remains confidential and secure.

Further enhancing user experience, the system is compatible with various endpoint devices, including computers and tablets. This flexibility enables users to join meetings from different platforms, promoting greater collaboration across diverse teams.

In summary, the Panasonic KX-VC500 stands out as a superior video conferencing solution, combining high-definition video, exceptional audio quality, flexible connectivity, and robust security features. It is an ideal choice for companies looking to enhance communication, foster collaboration, and streamline remote working practices in an increasingly digital world.