Additional Information

Audio

Problem

The other party cannot hear your voice.

The sound cuts out.

The sound volume is low or cannot be heard at all.

You hear audio feedback.

Cause and Solution

The microphone cable is not properly connected.

Check that the microphone is properly connected to the KX-VC500. (Page 15) Perform self diagnosis, and check the performance of the microphones that are connected to the KX-VC500. (Page 69)

The microphone is muted.

Press [MIC Mute] on the remote control, or press the MIC Mute button on the Boundary Microphone to unmute the microphone. (Page 46)

"Default MIC Mute set" is set to "ON".

The microphones are muted at the start of a received video conference call. Confirm the settings. (Page 64)

The microphone is being obstructed.

During the video conference call, do not block the microphone with your hand or other object.

You are too far from a microphone. Speak close to a microphone.

More than 5 Boundary Microphones are connected in cascade. Connect no more than 4 Boundary Microphones at a time.

There may be a problem with your communication lines.

Contact your dealer.

You are too far from a microphone. Speak close to a microphone.

The microphone or KX-VC500 is being moved during a video conference call.

Do not move the KX-VC500 or the microphone during a video conference call.

The microphone is being obstructed.

During the video conference call, do not block the microphone with your hand or other object.

There may be a problem with your communication lines. Contact your dealer.

The KX-VC500’s volume settings are too low.

Increase the volume level. (Page 45)

Note

You can set the volume level of a video conference call before starting the call. Confirm the settings. (Page 62)

The other party’s microphone has been muted.

Have the other party unmute their microphone.

The display’s volume settings are too low.

Increase the volume level of the display.

The microphone is too close to the display or to speakers.

Keep microphones at least 1 m (3.3 ft) away from any display or speaker.

The display’s volume settings are too high. Decrease the volume level of the display.

Document Version 2010-10

Operating Manual

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Image 89
Panasonic KX-VC500 manual Audio, Default MIC Mute set is set to on

KX-VC500 specifications

The Panasonic KX-VC500 is a cutting-edge video conferencing system designed to meet the demands of modern businesses seeking effective communication solutions. It integrates advanced technology to deliver high-quality video and audio, ensuring an immersive experience for remote meetings and collaborations.

One of the standout features of the KX-VC500 is its ability to support high-definition video conferencing at 1080p resolution. This capability ensures that participants experience crystal-clear visuals, making remote interactions feel more personal and engaging. The system is equipped with a powerful camera that offers a wide-angle view, allowing multiple participants to be captured in a single frame, which is particularly beneficial for larger meeting rooms.

Audio quality is critical in video conferencing, and Panasonic addresses this with its superior audio technology. The KX-VC500 includes advanced noise suppression and echo cancellation features, ensuring that voices are clear and distractions are minimized during discussions. Participants will appreciate the natural sound quality, making conversations flow smoothly without the interruptions commonly seen in standard conferencing equipment.

The KX-VC500 supports flexible connectivity options, allowing users to integrate it with various network types such as IP and ISDN. This versatility is crucial for organizations that operate across different locations or require the ability to contact multiple clients or partners using different systems. Additionally, the device is easy to set up and can be managed remotely, which reduces the burden on IT support and enhances operational efficiency.

Security is a top priority for businesses, and Panasonic has incorporated encryption technologies within the KX-VC500 to safeguard communications. This ensures that sensitive information shared during video calls remains confidential and secure.

Further enhancing user experience, the system is compatible with various endpoint devices, including computers and tablets. This flexibility enables users to join meetings from different platforms, promoting greater collaboration across diverse teams.

In summary, the Panasonic KX-VC500 stands out as a superior video conferencing solution, combining high-definition video, exceptional audio quality, flexible connectivity, and robust security features. It is an ideal choice for companies looking to enhance communication, foster collaboration, and streamline remote working practices in an increasingly digital world.