Manuals / Panasonic / Home Audio / Stereo Receiver

Panasonic KX-VC500 manual Sub-Camerais not connected Check the connection

Models: KX-VC500

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Sub-Camera is not connected.

Additional Information

Message

Sub-Camera is not connected.

Check the connection.

Sub-Camera source is not compatible.

Check the display resolution.

This IP Address is already in use.

Cooling Fan Malfunction. Please turn off the system and call for service.

Check main camera setting <Check camera>

Set the main camera HDMI output to 1080i. <Safe mode>

If [#] is pressed, the system enters safe mode after restart.

Check main camera setting <Check camera>

Set camera operating frequency to nHz. <Safe mode>

If [#] is pressed, the system enters safe mode after restart.

Note

•The field frequency setting of the KX-VC500 (50 or 60) is represented by n.

Cause and Solution

•A cable or cord is not properly connected.

→Check that all cables to the KX-VC500 are connected properly. (Page 52)

•The sub video camera is not turned on. → Turn on the sub video camera.

•A cable or cord is not properly connected.

→Check that all cables to the KX-VC500 are connected properly. (Page 15)

•The signal input from the sub video camera is invalid.

→A valid signal cannot be received from the connected sub video camera. Contact your dealer.

•The computer’s display resolution or refresh rate is incompatible with the KX-VC500.

→Set your computer’s resolution and refresh rate to a setting compatible with the KX-VC500. (Page 50)

•On the network you are using, another device is already using the IP address you have input for the KX-VC500.

→Make sure that all devices on the network have unique IP addresses assigned.

•The CPU cooling fan within the device has stopped. → Quickly turn off the power. Contact your dealer.

•A standard definition (640 × 480p, 720 × 480p) video camera signal has been detected.

→Change the video camera’s resolution to HD (1920 × 1080i).

Note

•If you enter Safe Mode during a video conference call, the call will be disconnected.

•A video camera with a different field frequency to the KX-VC500 has been detected.

→Use a video camera with the same field frequency as the KX-VC500.

Note

•If you enter Safe Mode during a video conference call, the call will be disconnected.

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Operating Manual

Document Version 2010-10

Image 92

Panasonic KX-VC500 manual Sub-Camerais not connected Check the connection

Contents

Model No. KX-VC500 Operating ManualHD Visual Communication Unit Feature Highlights IntroductionTrademarks Open Source SoftwareSelectable Video Source Encrypted CommunicationPrecaution Notice for users in Californiacontains perchlorate material—specialhandling may applyTable of Contents For Your SafetyAdjusting the Volume and Tone Before OperationContacts and Settings SpecificationsInput MiscellaneousGeneral For Your SafetyPower and Ground Connection Operating Safeguards Installation BatteryPower InstallationBattery Operating ManualNotes about Operation About the Operating EnvironmentAbout Moving the Device OtherData Security Privacy and Right of PublicityPreventing Data Loss Preventing Data DisclosureFederal Communications Commission Requirements FCC CautionABC D EF G H Part Names and UsageMain Unit Front Main Unit Back Remote Control For Canada Users Boundary Microphone Optional AccessoryFederal Communications Commission Requirements LED Patterns Screen StandbyLED pattern StatusOperating Manual PreparationDocument Version Connecting the KX-VC500 Microphones System Layout ExamplesDisplay and Main Video Camera Noise level Micro– phone 40 dBsplA45 dBsplA 50 dBsplAConnecting the Display with a Component Cable Amplifier/Active Speaker ConnectionTurning the Power On/Off Screen Display Home Screen Idle ScreenMenu Screen Idle Screen Main Video Camera ImageUnit Information GuideVideo Conference Call Screen Other party’s informationNetwork Status Indication Video ImageMaking a Video Conference Call 1 Press Home• The Home screen is displayed 2Press One-TouchConnection 1 to4When you want to end the call, press End 2Select Contact List using and press Enter 1 45 2, 3 5When you want to end the call, press End 4Press Start to start the callThe Home screen is displayed Starting a Video ConferenceExample: When using Input screen Calling by Entering an IP Address1 45 3 G: The screen will be switched to Input screen Incoming Call History Calling from the Call HistoryOutgoing Call History 1 45 2, The video conference begins Answering a Video Conference CallWhen Manual Answer is Set When Automatic Answer is Set Starting a Video ConferenceOperating Manual Document Version–G This Site: Layout 1Press Layout–B Other Site: Layout –R Both Sites: Layout each time you press Layout Screen Layout Example: When using LayoutDisplay each time you press Layout Layout Remote sites All Sites Site Site Site This Site Adjusting the Volume Muting the Microphone Reducing Microphone Noise Adjusting the Tone 1Press ToneDisplaying a Computer’s Screen Connecting the ComputerRefresh Rate Hz ResolutionDisplaying the Computer’s Screen To return to the Home screen, press Camera Main Displaying the Sub Video Camera’s Image Connecting the Sub Video CameraDisplaying the Sub Video Camera’s Image 1Press Camera SubDocument Version Displaying Other Video SourcesOperating Manual 4Press Camera Main 14 231Press Camera Sub Displaying the Connection Status 1Press StatusExample: The Boundary Microphone connection is not normally operatingDisplaying Unit Information Adding Contacts to the Contact List Registering a New ContactEditing Contact Information Deleting a ContactMulti-Point:Use to select 2 sites or 3 sites 1.Use to select Site 1, Site 2 or SiteRegistering a Contact from the Call History Changing System Settings Setting the Unit NameSetting the Date and Time Making Network SettingsMaking Sound Settings 3.Use to select Network Settings and press EnterMaking Connection Settings –ON: Encryption is enabled Setting the Mic Position automatically Setting the Mic PositionDisplay Unit Information Setting the Mic Position manually When setting Boundary Microphones as follows Mic 1: Center stereo Mic 2: Center stereoMic 3: Center stereo Mic 1: Right side Mic 2: Center MonoMaking Remote Control Settings Performing a Network Test Performing Self DiagnosisPerforming Remote Maintenance 4.Use to select Remote access and press EnterMaking Administrator Menu Settings Logging in to the Administrator MenuMaking Language Settings Making Encryption Settings Making Software Update SettingsUpdating Software 2.Use to select Update Settings and press Enter2.Use to select Software update and press Enter 3.When Automatic Version Check is set to ON PageThe message displayed before the second restart Making Screen Standby SettingsThe message displayed before the first restart 3.Use to select Standby Setting and press Enter Making Administrator Password SettingsPerforming System Initialization Making Local Site Settings Registering a Local SiteSelecting a Local Site Editing Local Site InformationDeleting Local Site Information Inputting Letters and Numbers InputTable 1 English Table 2 French Table 3 Spanish Switching the Input Mode Deleting an Input CharacterInserting Characters Document VersionMiscellaneous Changing the Remote Control Batteries1.Open the cover 2.Take out the AA batteries Cleaning the Unit Troubleshooting Basic OperationThe remote control is unresponsive The image is distorted Audio ProblemCause and Solution •Default MIC Mute set is set to ONSystem Settings Message If These Messages AppearCause and Solution Sub-Camerais not connected Check the connection Check sub camera setting <Check camera> Received remote control ID Miscellaneous System Specifications Index When you ship the product Product service