Troubleshooting

Information Codes

When something unusual occurs, the display may show one of the Information Codes listed below. These will help you to identify and correct the problem.

Info.

Meaning

 

Action

page

Code

 

 

 

 

 

 

 

 

 

001

Recording paper jammed when feeding from the

Remove the jammed paper.

102

 

Paper Tray.

 

 

 

 

 

 

 

007

Recording paper did not completely exit out of

Remove the Drum Unit/Toner Cartridge

102

 

machine.

Assembly Cartridge and remove the jammed

 

 

 

paper.

 

 

 

 

 

010

No recording paper.

Load the recording paper.

17

 

 

 

 

 

030

Document is misfeeding.

1.

Reload the document properly.

38

 

 

2.

Remove the document jam.

103

 

 

3.

Adjust ADF.

106

 

 

 

 

 

031

Document paper is too long or jammed.

1.

Reload the document properly.

38

 

Document length exceeds 78.8 inches (2 meters).

2.

Remove the document jam.

103

 

 

 

 

041

Out of toner.

Replace the Toner Cartridge.

15

 

 

 

 

 

043

Toner is getting low.

 

 

 

 

 

 

 

044

The Life Expectancy of the Drum Unit has been

Replace the Drum Unit.

15

 

reached.

 

 

 

 

 

 

 

045

Drum Unit/Toner Cartridge Assembly is not installed.

Install the Drum Unit/Toner Cartridge Assembly.

15

 

 

 

 

061

ADF Door is open.

Close the ADF Door.

--

 

 

 

 

 

400

During initial handshake, receiving station did not

1.

Check with the other party.

--

 

respond or communication error occurred.

2.

Reload the document(s) and send again.

 

 

 

 

 

402

During initial handshake, communication error

Reload the document(s) and send again.

--

 

occurred.

 

 

 

 

 

 

 

403

No polling capability at the remote side.

Ask remote side to set "POLLED=ON".

--

 

 

 

 

404/405

During initial handshake, communication error

Reload the document(s) and send again.

--

 

occurred.

 

 

 

 

 

 

 

407

No confirmation from the receiving station for the

Wait a few minutes and send again.

--

 

previous page sent.

 

 

 

 

 

 

 

408/409

Remote side confirmation of previous page is illegible.

Wait a few minutes and send again.

--

 

 

 

 

410

Communication aborted on the transmitting side.

Check with the other party.

--

 

 

 

 

411

Polling password does not match.

Check the polling password.

68

 

 

 

 

412

No data from the transmitting side.

Check with the other party.

--

 

 

 

 

414

Polling password does not match.

Check the polling password.

68

 

 

 

 

416/417

Received data has too many errors.

Check with the other party.

--

418

 

 

 

 

 

 

 

 

 

420/421

Machine goes to receiving mode, but receives no

1.

Remote side misdial.

--

 

command from the transmitting side.

2.

Check with the other party.

 

 

 

 

 

422/427

Interface is incompatible.

Check with the other party.

--

 

 

 

 

433/434

Communication error occurred while receiving.

Check with the other party.

--

459

 

 

 

 

 

 

 

 

436/490

Received data has too many errors.

Check with the other party.

--

 

 

 

 

 

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Panasonic UF-4100 manual Information Codes, Info Meaning Action Code