Troubleshooting
Mode | Symptom | Cause / Action | page | ||
TAM Interface Trouble | Cannot utilize the | This feature is not compatible. The fax machine is designed to | |||
in Unattended TAM I/F | remote | answer after 8 rings if the TAM does not answer. |
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Mode (OUT Mode) | of the telephone |
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| answering machine |
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| (TAM). The fax |
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| machine always |
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| answers after the 8th |
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| ring. |
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| Fax machine will not | TAM that gives outgoing announcement only is not | |||
| start up when the | compatible. The fax machine will work with a TAM that will |
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| telephone answering | record incoming message (ICM). |
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| machine is set to give |
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| only an outgoing |
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| message (OGM). |
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| A beep...beep sound is | Speak a little slower between each word while recording an | |||
| recorded on the | outgoing message (OGM). |
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| telephone answering |
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| machine. |
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| Fax machine starts up | Make sure the outgoing message (OGM) does not have a | |||
| in the middle of the | silent pause longer than 5 seconds. |
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| outgoing message |
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| even though the caller |
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| wants to leave a voice |
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| message. |
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| Cannot record any | Set Fax Parameter No. 20 (SILENT DET.) to "Invalid".And, | 34 | ||
| incoming message | instruct the calling party to press |
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| (ICM). The fax machine |
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| phone during the OGM to start up your fax machine remotely. |
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| always starts up at the |
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| end of the OGM and |
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| before the tape |
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| advances to the end of |
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| last ICM. (Your TAM |
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| only uses a single |
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| cassette tape to give |
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| OGM and record ICM.) |
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| Cannot receive from a | Set Fax Parameter No. 20 (SILENT DET.) to "Valid".Or, | 34 | ||
| machine that does not | instruct the calling party to press |
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| send CNG signal (a |
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| phone during the OGM to start up your fax machine remotely. |
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| short beep tone every |
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| 3 seconds) after |
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| dialling. |
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| Cannot retrieve | Set Fax Parameter No. 20 (SILENT DET.) to "Invalid". | 34 | ||
| message from the |
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| answering machine |
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| remotely, the fax |
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| machine always starts |
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| up after the command |
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| code is entered. |
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| Cannot receive a fax | Check your outgoing message, if it is too long, the calling fax | |||
| message, but can | machine may have timed out. Try to shorten your outgoing |
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| record voice message. | message to less than 15 seconds, or ask the calling party to |
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| program your telephone number in their fax machine with 3 |
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| pauses and a "#" at the end. (ex. 5551212 PAUSE PAUSE |
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| PAUSE #) |
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