Troubleshooting, Mode Symptom Cause / Action | Panasonic UF-4100

Troubleshooting

Mode	Symptom		Cause / Action	page
Communication	No dial tone	1.	Check the connection of the telephone line.	107
		2.	Check the telephone line.
	No auto answer	1.	Check the connection of the telephone line.	107
		2.	Check the Reception mode setting.	57
		3.	If the Fax Parameter No. 13 (AUTO JRNL PRINT) is set to
			"Valid" (default setting) and the machine is printing the
			received document(s) from memory, which also happens to
			be the 32nd transaction, the machine will not auto answer
			until the Transaction Journal completes printing.

	Cannot transmit or	An information code will be shown on the display. Refer to the		100
	receive	information code table to find out the trouble.

No Unit Operation	No unit operation	To reset the machine, unplug the Power Cord for a few		18
		seconds then plug it in again.

Problem Solving

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Image 97

Panasonic UF-4100 manual Troubleshooting, Mode Symptom Cause / Action

Contents

Operating Instructions Important Information Table of Contents Advanced Features Network Features Table of ContentsProblem Solving Printout Journals and Lists Safety Information Important Safety Instructions Safety Information Safety Information Print List Function Key External View Control Panel Control Panel CD-ROM Main Unit and Accessories Document Return Tray Installing the Accessories Installing the Drum Unit/Toner Cartridge Assembly Installing the Drum Unit/Toner Cartridge Assembly How to Load the Recording Paper Paper SpecificationsLoading the Recording Paper Telephone Line Cable Power Cord Connecting the Telephone Line Cable and Power Cord For Tone Setting the Dialling Method Tone or Pulse Setting the Monitor Volume Adjusting the VolumeSetting the Ringer Volume User Parameters Setting the Date and TimeGeneral Description User Parameters Setting Your Logo NAME/COMPANY Space Setting Your Character ID User PARAMETERS? FAX TEL NO.? Setting Your ID Number Fax Telephone Number Keys Entering CharactersCharacter Table Number of times key is pressed Keys Entering One-Touch/Abbreviated Dialling Numbers One-Touch/Abbreviated Dialling NumbersTo enter a One-Touch key, follow the steps below 22ENTER Name 22ACCOUNTING ABBR. NO.= One-Touch/Abbreviated Dialling Numbers Editing One-Touch/Abbreviated Dialling Numbers To change the settings of a One-Touch/ABBR dialling numberEnter the station you wish to change To erase the settings of a One-Touch/ABBR Dialling number Your machine prints out the directory sheet Printing Out a Directory Sheet Customizing Your Machine Setting the Fax ParametersEnter Fax Parameter number from the Parameter Table Ex 0 1 for Contrast Customizing Your Machine Parameter Setting Comments NumberFax Parameter Table OGM Length Sleep Mode Print Documents You Can Send Loading DocumentsDocuments You Cannot Send Loading Documents How to Load Documents Resolution Basic Transmission SettingsContrast Communication Journal COMM. Journal Basic Transmission Settings Sending Documents Memory Transmission Sending Documents Pause Manual Number Dialling Abbreviated Dialling One-Touch Dialling Directory Search Dialling Multi-Station Transmission Broadcasting Manual Number Dialling Direct Transmission Direct Transmission One-Touch Dialling Direct Transmission Abbreviated Dialling Direct Transmission Directory Search Dialling Direct Transmission Using the KeypadSet documents face down Enter the full station name or part of a station name by Off-Hook Dialling Voice Mode TransmissionFor Off-Hook Dialling, follow the steps below For On-Hook Dialling, follow the steps below On-Hook Dialling Memory Transmission Reservation Multi-Tasking Transmission Reservation To reserve your machine for sending the urgent documents Automatic Redialling RediallingManual Redialling To redial the last dialed number through memory To redial the last dialed number through ADF Receiving Documents Conditions Suggested Reception Mode SettingsReception Modes Setting the Telephone Mode Telephone ModeOperation of Telephone Mode Receiving Documents Setting the Fax / Tel Auto Switching Mode Fax / Tel Auto Switching ModeOperation of Fax / Tel Auto Switching Mode If it is a Fax call Setting the Fax Mode Fax ModeOperation of Fax Mode Installing your TAM TAM Telephone Answering Machine Interface Mode Operation of TAM Interface Mode Setting the TAM Interface ModeSilent Detection Mode Sample of OGM Print Reduction Selecting the Print Reduction ModeAutomatic Reduction Fixed Reduction Transmitted Document Received Document Receiving Oversize Documents Substitute Memory Reception Print Collation Mode Document SET NO. of COPY=1 NO. of COPY=10 Store Making Copies Deferred Transmission Timer Controlled Communications To set the polling password, follow the steps below Setting the Polling PasswordPolling To Poll Documents from Another Station Polling Program Keys Setting for Group DiallingTo set a Program Key for Group Dialling Program Keys Setting for Deferred TransmissionTo set a Program Key for deferred transmission To set a Program Key for polling Setting for Polling To set a Program Key for One-Touch Key Setting for One-Touch Key Changing or Erasing the Program Key Settings Setting the Access Code Access CodeEnter a 4-digit Access Code Access Code Telephone No Usage Distinctive Ring Sound Ring Pattern Distinctive Ring Detector DRD Selecting the Access Method Prefix or Suffix PIN Code Access Dialling with a PIN Code PIN Code Access Fax Forward Setting Fax Forward Sub-Addressing Setting of Routing, Forwarding or RelayingCompatibility with Other Machines Sub-Addressing Transmission Methods Sub-Addressing Flash Sending a Fax with Sub-Address Transaction Journal Journals and Lists Individual Transmission Journal IND. XMT Journal Journals and Lists Sample Individual Transmission Journal IND. XMT Journal Sample Transaction Journal Explanation of Contents Sample COMM. Journal Number is assigned for each communication One-Touch/Abbreviated and Directory Search List Sample ABBR. Number List Sample One-Touch List Sample Directory Search List Program List Sample Program List To print a Fax Parameter List Sample FAX Parameter List FAX Parameter List To print the Supply Order Forms Toner Cartridge and Drum Unit Supply Order FormsSample Supply Order Forms During Standby Troubleshooting Mode Symptom Cause / Action Troubleshooting Pause # Unattended Fax Information Codes 100Info Meaning Action Code 101 Clearing a Recording Paper Jam 102To clear the jam, Info. Code Clearing a Document Jam 103To clear the jam To clean the Scanning Area Cleaning the Document Scanning Area104 To clean the rollers Cleaning the Printer Roller105 To adjust the ADF Adjusting the Automatic Document Feeder ADF106 Position Condition Checking the Telephone Line 107 108 Specifications 109 Specifications 110 Recording Paper Specifications Options Order No Picture Description Options and SuppliesSupplies Order No Picture Description Regulatory Information 112Declaration of Conformity DoC Contact Network Compatibility For U.K Users Regulatory InformationFor Germany Users For New Zealand Users 114For European Countries Glossary 115Max. Modem Speed 33,600 BPS Glossary 116 117 ITU-T Image No 118 COMM. Journal 119 Index 120 121 For Service, Call