101 | Panasonic UF-4100 instruction

Troubleshooting

Information Codes

	Info.	Meaning	Action	page
	Code	Meaning	Action	page
	Code

	456	• Unit received a confidential document or was	1. Print a File List and check the contents.
		requested to be polled of a confidential document	2. Wait until unit finishes printing.
		under any of following conditions.
		1. Not enough space in memory to receive the
		confidential document.
		2. Confidential Mailbox is full.
		3. While printing received document(s).
		• Unit was requested to relay a document.

	494	Communication error occurred while receiving.	Check with the other party.	--

	495	Telephone line disconnected.	Check with the other party.	--

	501/502	Communication error occurred using the internal V.34	Check with the other party.	--
		Modem.

	540/541	Communication error occurred while transmitting.	1. Reload the document(s) and send again.	--
	542		2. Check with the other party.
	543/544

	550	Telephone line disconnected.	Check with the other party.	--

	554/555	Communication error occurred while receiving.	Check with the other party.	--

	570	A Remote Diagnostic or Firmware Update command	Check the settings of the Fax Parameters No.	35
		was received, while the Remote Diagnostic	51 and 52.
		parameters are not set.

	580	Sub-Address transmission to a unit that has no Sub-	Check the remote station.
		Address function.

	581	Sub-Address Password transmission to a unit that has	Check the remote station.
		no Password Sub-Address function.

	623	No document loaded on the ADF.	Reload the document(s) and send again.	--

	630	Redial was not successful due to a busy line.	Reload the document(s) and send again.	--

	631	During dialling, STOP was pressed.	Reload the document(s) and send again.	--

	634	Redial was not successful due to no response from	Check the telephone number and send again.	--
		the called station or wrong number dialed.
		Note: If busy tone was not detected, the machine
		will only redial once.

	638	Power failure occurred during the communication.	Check the power cord and plug.	18

	870	Memory overflow occurred while storing document(s)	Transmit document(s) without storing into	47
		into memory for transmission.	memory.

	NOTE	1 After identifying the problem and verifying the recommended action, if the information Codes
	NOTE	keep reoccurring or for help on Information Codes that appear on your machine but are not

		listed above, please contact your local Panasonic Authorized Dealer.

Problem Solving

101

Image 101

Panasonic UF-4100 manual 101

Contents

Operating Instructions Important Information Table of Contents Advanced Features Network Features Table of ContentsProblem Solving Printout Journals and Lists Safety Information Important Safety Instructions Safety Information Safety Information Print List Function Key External View Control Panel Control Panel CD-ROM Main Unit and Accessories Document Return Tray Installing the Accessories Installing the Drum Unit/Toner Cartridge Assembly Installing the Drum Unit/Toner Cartridge Assembly Loading the Recording Paper Paper SpecificationsHow to Load the Recording Paper Telephone Line Cable Power Cord Connecting the Telephone Line Cable and Power Cord For Tone Setting the Dialling Method Tone or Pulse Setting the Ringer Volume Adjusting the VolumeSetting the Monitor Volume General Description Setting the Date and TimeUser Parameters User Parameters Setting Your Logo NAME/COMPANY Space Setting Your Character ID User PARAMETERS? FAX TEL NO.? Setting Your ID Number Fax Telephone Number Character Table Number of times key is pressed Keys Entering CharactersKeys To enter a One-Touch key, follow the steps below One-Touch/Abbreviated Dialling NumbersEntering One-Touch/Abbreviated Dialling Numbers 22ENTER Name 22ACCOUNTING ABBR. NO.= One-Touch/Abbreviated Dialling Numbers Enter the station you wish to change To change the settings of a One-Touch/ABBR dialling numberEditing One-Touch/Abbreviated Dialling Numbers To erase the settings of a One-Touch/ABBR Dialling number Your machine prints out the directory sheet Printing Out a Directory Sheet Customizing Your Machine Setting the Fax ParametersEnter Fax Parameter number from the Parameter Table Ex 0 1 for Contrast Fax Parameter Table Parameter Setting Comments NumberCustomizing Your Machine OGM Length Sleep Mode Print Documents You Cannot Send Loading DocumentsDocuments You Can Send Loading Documents How to Load Documents Contrast Basic Transmission SettingsResolution Communication Journal COMM. Journal Basic Transmission Settings Sending Documents Memory Transmission Sending Documents Pause Manual Number Dialling Abbreviated Dialling One-Touch Dialling Directory Search Dialling Multi-Station Transmission Broadcasting Manual Number Dialling Direct Transmission Direct Transmission One-Touch Dialling Direct Transmission Abbreviated Dialling Direct Transmission Directory Search Dialling Direct Transmission Using the KeypadSet documents face down Enter the full station name or part of a station name by For Off-Hook Dialling, follow the steps below Voice Mode TransmissionOff-Hook Dialling For On-Hook Dialling, follow the steps below On-Hook Dialling Memory Transmission Reservation Multi-Tasking Transmission Reservation To reserve your machine for sending the urgent documents Automatic Redialling RediallingManual Redialling To redial the last dialed number through memory To redial the last dialed number through ADF Reception Modes Conditions Suggested Reception Mode SettingsReceiving Documents Setting the Telephone Mode Telephone ModeOperation of Telephone Mode Receiving Documents Setting the Fax / Tel Auto Switching Mode Fax / Tel Auto Switching ModeOperation of Fax / Tel Auto Switching Mode If it is a Fax call Operation of Fax Mode Fax ModeSetting the Fax Mode Installing your TAM TAM Telephone Answering Machine Interface Mode Operation of TAM Interface Mode Setting the TAM Interface ModeSilent Detection Mode Sample of OGM Print Reduction Selecting the Print Reduction ModeAutomatic Reduction Fixed Reduction Transmitted Document Received Document Receiving Oversize Documents Substitute Memory Reception Print Collation Mode Document SET NO. of COPY=1 NO. of COPY=10 Store Making Copies Deferred Transmission Timer Controlled Communications Polling Setting the Polling PasswordTo set the polling password, follow the steps below To Poll Documents from Another Station Polling To set a Program Key for Group Dialling Setting for Group DiallingProgram Keys To set a Program Key for deferred transmission Setting for Deferred TransmissionProgram Keys To set a Program Key for polling Setting for Polling To set a Program Key for One-Touch Key Setting for One-Touch Key Changing or Erasing the Program Key Settings Enter a 4-digit Access Code Access CodeSetting the Access Code Access Code Telephone No Usage Distinctive Ring Sound Ring Pattern Distinctive Ring Detector DRD Selecting the Access Method Prefix or Suffix PIN Code Access Dialling with a PIN Code PIN Code Access Fax Forward Setting Fax Forward Sub-Addressing Setting of Routing, Forwarding or RelayingCompatibility with Other Machines Sub-Addressing Transmission Methods Sub-Addressing Flash Sending a Fax with Sub-Address Transaction Journal Journals and Lists Individual Transmission Journal IND. XMT Journal Journals and Lists Sample Individual Transmission Journal IND. XMT Journal Sample Transaction Journal Explanation of Contents Sample COMM. Journal Number is assigned for each communication One-Touch/Abbreviated and Directory Search List Sample ABBR. Number List Sample One-Touch List Sample Directory Search List Program List Sample Program List To print a Fax Parameter List Sample FAX Parameter List FAX Parameter List Sample Supply Order Forms Toner Cartridge and Drum Unit Supply Order FormsTo print the Supply Order Forms During Standby Troubleshooting Mode Symptom Cause / Action Troubleshooting Pause # Unattended Fax Info Meaning Action Code 100Information Codes 101 To clear the jam, Info. Code 102Clearing a Recording Paper Jam To clear the jam 103Clearing a Document Jam 104 Cleaning the Document Scanning AreaTo clean the Scanning Area 105 Cleaning the Printer RollerTo clean the rollers To adjust the ADF Adjusting the Automatic Document Feeder ADF106 Position Condition Checking the Telephone Line 107 108 Specifications 109 Specifications 110 Recording Paper Specifications Supplies Order No Picture Description Options and SuppliesOptions Order No Picture Description Regulatory Information 112Declaration of Conformity DoC Contact Network Compatibility For Germany Users Regulatory InformationFor U.K Users For European Countries 114For New Zealand Users Max. Modem Speed 33,600 BPS 115Glossary Glossary 116 117 ITU-T Image No 118 COMM. Journal 119 Index 120 121 For Service, Call