T R O U B L E S H O O T I N G

6

This chapter provides solutions to minor problems that may occur. It also describes the verifier’s LED indicators.

Problem

Action

Verifier does not scan the

Make sure you configured the verifier to

bar codes properly.

scan the bar codes on your format.

 

Check the reflectance profile. Refer to

 

the SV Series Operator’s Guide for more

 

information.

Printer imaging error.

Clear the error. Make sure the printer is

 

configured to use the verifier.

 

See “Setting the State,” in Chapter 5 for

 

more information. Resend the format

 

and batch.

Verifier is not working after

Turn off the printer. Wait several

loading or changing

seconds and then turn on the printer.

supplies.

Make sure the printer is configured to

 

use the verifier. See “Setting the State,”

 

in Chapter 5 for more information.

 

Resend the format and batch.

A bar code on the top of the

Make sure the bar code is not located in

label does not scan.

the 0.50-inch no-scan zone at the trailing

 

edge of the label.

Verifier keeps logging data.

Do not let the verifier stop on a bar code

 

when logging data, because it logs

 

unwanted data.

When storing a verifier

Before you save the configuration to the

configuration in the printer,

printer’s flash memory, you must format

a 409 error appears on

flash memory. From the Main Menu,

printer’s display.

select Setup, Flash Memory, and

 

Format Flash. Formatting flash memory

 

is only required once during initial printer

 

setup.

Troubleshooting 6-1