T R O U B L E S H O O T I N G | 6 |
This chapter provides solutions to minor problems that may occur. It also describes the verifier’s LED indicators.
Problem | Action |
Verifier does not scan the | Make sure you configured the verifier to |
bar codes properly. | scan the bar codes on your format. |
| Check the reflectance profile. Refer to |
| the SV Series Operator’s Guide for more |
| information. |
Printer imaging error. | Clear the error. Make sure the printer is |
| configured to use the verifier. |
| See “Setting the State,” in Chapter 5 for |
| more information. Resend the format |
| and batch. |
Verifier is not working after | Turn off the printer. Wait several |
loading or changing | seconds and then turn on the printer. |
supplies. | Make sure the printer is configured to |
| use the verifier. See “Setting the State,” |
| in Chapter 5 for more information. |
| Resend the format and batch. |
A bar code on the top of the | Make sure the bar code is not located in |
label does not scan. | the |
| edge of the label. |
Verifier keeps logging data. | Do not let the verifier stop on a bar code |
| when logging data, because it logs |
| unwanted data. |
When storing a verifier | Before you save the configuration to the |
configuration in the printer, | printer’s flash memory, you must format |
a 409 error appears on | flash memory. From the Main Menu, |
printer’s display. | select Setup, Flash Memory, and |
| Format Flash. Formatting flash memory |
| is only required once during initial printer |
| setup. |
Troubleshooting