Pinnacle Design 37T100105 manual Newcopy or Audio Demux from MSS to Liquid blue Fails, Reason

Chapter 6: Troubleshooting

Newcopy or Audio Demux from MSS to Liquid blue Fails

1.Check the transfer log file named joblogs/info_<jobid>.log to see the error message that stopped the transfer. Common reasons for failure and their resolutions are shown in the following table.

Reason	Resolution
Network write failed	Check for network problems on the gateway that could cause socket
	leaks and a subsequent lack of resources, and that filezilla is running
	and correctly configured on the destination.
Read of source file failed	Check C:\fsc\logs for IFS and fibre channel errors (logged under
	ddrv) and verify that the V: drive is mapped and functional.
Zero file size after transfer	Check that the source file is valid (marked as Play OK in the file
	system, has a valid duration, is a supported format for newcopying,
	and is playable).
	Also check for problems on the destination -- that there is sufficient
	space on the drive and that filezilla is running. (If possible, manually
	verify that transfers can be done through it.)

80 MMG Installation, Setup, and Operations Guide