OCP Display Messages

The OCP displays the printer status with 1- to 2-line messages. There are three types of messages: status, warning, and error messages. The following table lists the messages in alphabetical order. Each message is explained and a corrective action is given when applicable.

For information on messages not explained here, please refer to your option-specific user’s guide.

Message

 

Description

Corrective Action

 

 

 

 

 

 

 

 

Booklet Stacker Full

 

Self-explanatory.

Remove booklets.

Remove Booklets

 

 

 

 

 

 

 

 

Booklet Stacker Full

 

Self-explanatory.

Remove booklets.

Remove Paper

E027

 

 

 

 

Call for Service

 

Any “Call for Service” message requires

Contact your authorized Service

 

a service call for problem resolution.

Technician and provide the error code

Exxx or other text

 

 

Line 2 is the error code.

displayed on the OCP.

 

 

 

 

 

 

Clearing Error

 

Status message.

Wait for the printer to return to a Ready

 

state.

 

 

 

 

 

 

Container x Top Cover Open

The top cover of the container is open.

Close the cover.

Close Cover

 

x is the container number.

 

Containerx V PathCover Open

The v path cover of the container is

Close the cover.

Close Cover

 

open. x is the container number.

 

 

 

 

 

 

Creating Software Log

Status message. The printer is

Wait for the printer to return to a Ready

creating the requested software log.

state.

 

 

 

 

 

 

Deleting Jobs

 

Status message. The selected jobs are

Wait for the printer to return to a Ready

 

being deleted from the print queue.

state.

 

 

 

 

 

Developer Bottle Not Set

The developer bottle is not seated

Reseat the bottle.

Set Developer Bottle

E01E

properly.

 

 

 

 

 

Developer Charge

 

Replacement of the developer is

Wait for the printer to return to a Ready

E0A1

 

running.

state.

 

 

 

 

Developer Discharge

 

Replacement of the developer is

Wait for the printer to return to a Ready

E0A2

 

running.

state.

 

 

 

 

Developer Error

 

An error occurred when operating the

Retry. If the error occurs again, contact

Retry Exhausting

E048

developer.

an authorized Service Technician.

 

 

 

 

Developer Error

 

An error occurred when replacing the

Retry. If the error occurs again, contact

Retry Operation

E047

developer mix.

an authorized Service Technician.

 

 

 

Developer Mix End of Life

The developer mixture needs to be

Replace developer. Printing will resume

Replace Developer

E012

exchanged.

when the developer is replaced.

 

 

 

 

Drum Unit End of Life

 

The photoconductive drum needs to

Contact your authorized Service

Replace Drum Unit

E016

be replaced.

Technician.

 

 

 

Drum Wrap Sensor Error

The drum wrap sensor level is

Contact your authorized Service

Clean Wrap Sensor

E018

abnormal.

Technician.

 

 

 

 

Drum Wrap

 

Simplex paper is wrapped around the

Remove the jammed paper.

Remove Paper

E118

drum.

 

 

 

 

 

Drum Wrap

 

Duplex paper is wrapped around the

Remove the jammed paper.

Remove Paper

E119

drum.

 

 

 

 

 

Duplex-Always

 

Duplex-Always mode is enabled.

Contact your System Administrator for

 

additional information.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting 5-5

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Ricoh DDP 92, DDP 70e manual OCP Display Messages, Message Description Corrective Action