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Ricoh DDP 92, DDP 70e manual Troubleshooting

Models: DDP DDP 70 DDP 92 DDP 70e

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Troubleshooting Specs Characteristics Recommendation Error codes Guidelines Flowchart Password Maintenance Configurations General Printing Problems Web Utilities Access

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5-16 Troubleshooting

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Ricoh DDP 92, DDP 70e manual Troubleshooting

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Contents

User’s Guide Trademark Table of Contents Care and Maintenance Troubleshooting Index About This Manual IntroductionAudience Manual Conventions For More Information Supplies Ordering Customer SupportSpare Parts Ordering Introduction Printer Overview What This Chapter Provides Printer Features Configurations Operator Control Panel External View of the Printer 70 ppm Key Component Description External View of the Printer 92ppm Internal View of the Printer Printer Overview Operator Control Panel OCP Description Menu Structure Status Demo Summary Disk Directory Fonts MBT Service1 System System Finisher1,2 Inserter Stapler Folder Paper Size Paper Weight Using the Menu Screens Icon Function Main Menu Printer Menu Setup Menu OCP Reports Menu Finisher Menu for the Booklet Finisher 92 ppm only Finisher Menu for the Publishing Finisher Finisher Menu for the Container Stacker Passwords Operator Control Panel Paper Handling Paper Weights PaperUnacceptable Paper Storing Paper Paper Sizes, Paper Types, and Printer Input Trays HCF MBT Loading Paper Loading Paper in Tray Printer/Paper Source/Paper Size/tray number/paper size Loading Paper in Tray 2 or Printer/Paper Source/Paper Size/tray number/paper size Loading Paper into the MBT Push down the paper tray Set the paper onto the tray Loading Paper into the HCF Loading Special Media Pre-punched Paper Duplex Printing Double-sided Loading Pre-printed Paper MBT/HCF Loading Tab Stock Load tab stock as shown in the illustration below Setting the Custom Paper Size Values Setting the Tray Adjust Values Paper Handling Care and Maintenance Replacing Consumables Consumable Average Life Expectancy Adding Toner Peel the toner seal film Empty Toner Bottle 180 Replacing the Toner Collector Bottle Replacing the Developer Mix Exhausting the Developer Mix 160 Supplying the Developer Mix Developer Mix Printer Model Part Number Label Color Setup / Consumable / Developer Mix / Supply Care and Maintenance Replacing the Drum Unit Drum Unit Handle Front Guide Setup / Consumable / Drum Unit Replacing the Fuser Cleaning Web Open the Web Holder Plate as shown below Replacing Staples Clearing Paper Jams Vertical Path Cover Switch Back Area Jammed paper may come out of the slit below the cover Paper Feed Block Area Knobs Paper Guide Tabs Tray Trays 1, 2,Tray 2 or Multi-bypass Tray High Capacity Feeder Tab Stock Jam Recovery Cleaning the Printer Cleaning the Printer Covers Cleaning the Inside of the Printer Cleaning Trays 1, 2 and 3, the MBT, and HCF Cleaning the Toner Bottle Joint Cleaning the Conveyance Belt Area Cleaning the Toner Collector Bottle Area When Loading When StoringWhen Paper Jams Frequently Occur Handling and Storing Supplies and Consumables When Purchasing Toner and Developer Care and Maintenance Troubleshooting Guidelines Flowchart Basic Troubleshooting Tips Print Quality Problems General Printing ProblemsDuplex Printing Problems OCP Display Messages Message Description Corrective Action Vertical path cover Lifting Tray Name Paper in PF Trimmer E1EA Remove the jammed paper Remove Paper E1EC Paper Jam Stacker x V Path PF Top Cover L Open Reseat the bottle Check Toner Bottle Booklet Finisher Error Codes Option Error Code Description Troubleshooting Web Utilities Access FeaturesWeb Utilities Status Manage System Configuration Service Web Site Layout Using the Web Utilities Web Utilities Web Utilities Web Utilities Safety Information Laser SafetyGeneral Internal Laser Radiation Safety Information Certifications FCC NoticeCanadian Certification Vcci Notice Japan Declaration of Conformity 70 ppm 92 ppm Safety Information Power Specifications When Installing and Relocating the PrinterPower Cords Never unplug or replug the printer while it is on Positioning the Printer Safely EnvironmentalnLimit Operating Precautions Vorsichtsmassnahmen Beim Betrieb SAFETYnPRECAUTIONS SICHERHEITSVORKEHRUNGENn Safety Information Care of Printer Supplies Safety Information Specifications What This Appendix Contains Specifications Base Printer Consumables Port Type Specifications Media Guidelines Paper SpecificationsGeneral Media Recommendations Paper Specifications Characteristics Recommendation Paper Weight Paper Color Paper Cut Paper CompositionPaper Friction Paper Smoothness Paper FusingMoisture How to Avoid Paper Curl Paper Curl Recycled Paper Grain Direction Special Media Preprinted Paper Ink Recommendations Paper Curl in Preprinted Paper Prepunched Paper Adhesive Labels Adhesive Label Configuration Storing Labels Adhesive Label Specifications Perforated Paper Tab Stock Transparencies Printable Area Printing GuidelinesPreprinted Lines Glossary Numbers CPI. Characters Per Inch CPU. Central Processing Unit LAN. Local Area Network LCD. Liquid Crystal Display PPD. PostScript Printer Description file SCSI. Small Computer System Interface WAN. Wide Area Network Index Index-1 Index-2 Index-3 Index-4 Index-5 Index-6 337922-002 Safety Information Safety Information 337922-002 Certifications 70 ppm 92 ppm Safety Information 337922-002 When Installing and Relocating the Printer Never unplug or replug the printer while it is on Environmental Limit Operating Precautions Safety Precautions Safety Information 337922-002 Care of Printer Supplies Safety Information 337922-002

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