Runco VX-3000D Troubleshooting Tips, Troubleshooting Chart, Symptom Possible Causes Solution

Maintenance and Troubleshooting

5.2

Troubleshooting Tips

Table 5-1provides some general guidelines for troubleshooting problems you may encounter with the VX-3000d. If the suggested solutions fail to resolve the problem or if you encounter an issue not described here, please contact Runco Technical Support.

Table 5-1. Troubleshooting Chart

Symptom	Possible Cause(s)	Solution
The projector does not turn	• The VX-3000d is not	• Ensure that the VX-3000d
on.	plugged in or the AC outlet	is plugged in and that the
	is not active.	AC outlet is active.
	• The main power switch (at	• Turn on the power switch.
	the rear of the projector) is
	off.
	• Lamp cover is not securely	• Securely attach the lamp
	attached.	cover.
The projector does not turn	• The projector will not turn	• Wait until the VX-3000d
back on after it was powered	on for two minutes after	completes its cool-down
off.	power-off, to protect the	(POWER LED lights solid
	lamp.	orange).
Neither the DHD Controller	• The DHD Controller is not	• Ensure that the DHD
nor the projector turns on.	plugged in or the AC outlet	Controller is plugged in
Both front-panel LEDs on the	is not active.	and that the AC outlet is
DHD Controller are off (see		active.
Figure 2-4).	• The main power switch at	• Set the switch to the “on”
	the rear of the DHD	position.
	Controller (see Figure 2-5)
	is set to the “off” position.

Neither the DHD Controller nor the projector turns on. On the DHD Controller, the Runco icon LED is off and the standby LED is on.

•The batteries in the remote control are dead or installed incorrectly.

•Press the ON/STANDBY ( ) button on the DHD Controller front panel. If the controller turns on, verify that the batteries in the remote control are good and properly installed (refer to Remote Control on page 15).

The DHD Controller turns on,	• The DHD Controller is	• Verify the RS-232 cable
but the projector does not.	connected to the	connection from the DHD
	VX-3000d incorrectly or	Controller to the VX-3000d
	not at all.	(see Figure 3-14).
	• The VX-3000d is not	• Ensure that the VX-3000d
	plugged in or the AC outlet	is plugged in and that the
	is not active.	AC outlet is active.
The projector and DHD Con-	• Incorrect source selection.	• Select the correct source.
troller are both on and menus	• Source component is not	• Turn on the source
appear, but there is no video	turned on.	component.
image on-screen.
Image is too bright and/or	• Contrast is set too high.	• Lower the contrast setting.
lacks definition in the bright
areas of the image.

86 VX-3000d Series Installation/Operation Manual