Troubleshooting
[Case 7] | In some security programs (Norton Anti Virus, V3, etc.), the computer may not |
| recognise the camera as a removable disk. |
| Stop the security programs and connect the camera to the computer. Refer to the |
| security program instructions about how to stop the program. |
[Case 8] | If a PC connected with the camera stops responding while Windows is starting. |
| In this case, disconnect the PC and the camera and Windows will start. |
| If the problem happens continuously, set the Legacy USB Support to disable and re- |
| start the PC. The Legacy USB Support is in the BIOS setup menu (The BIOS setup |
| menu differs from the PC manufacturers and some BIOS menus don’t have Legacy |
| USB Support). If you can’t change the menu by yourself, contact to the PC |
| manufacturer or BIOS manufacturer. |
[Case 9] | The camera is connected to the USB port located on the front of the computer. |
| When the camera is connected to the USB port located on the front of the computer, |
| the computer may not recognise the camera. |
| Connect the camera to the USB port located on the back of the computer. |
203